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HP Can't Compete in Public Cloud as Amazon Machine Learning Launches

April 9, 2015

There are long-term trends in technology we all know are happening. Computers will get more powerful. More devices will be connected. Finally, the cloud will continue to become a more integral part of everything we do.

Exclusive Interview with Aricent's Frank Kern at MWC 2015

April 3, 2015


It’s been a few years since I've covered Aricent (2012, 2009, 2006) but as fate would have it I was fortunate enough to interview Frank Kern, CEO at MWC 2015. This is one of the companies behind many of the products we use and one you likely don’t know a great deal about. It’s owned by KKR and Sequoia and is a pure-play product innovation services company – Kern explained his they don't do IT and BPO like others in the space.

Another differentiator is the company’s core strength is connectivity and there is a great demand for such services at the moment.

Fring Alliance Aims to Become Carrier VoIP Cooperative

April 3, 2015

Fring may be one of the more interesting stories in the telecom space. The company launched one of the first VoIP apps I used on the iPhone – if not the first. They then sold to GENBAND some years later to be the core enabler of a hosted VoIP platform carriers could purchase from GENBAND and resell to their customers. In short, a simple cloud-based white-label way to compete with OTT without massive investment.

Nespresso and Keurig Shows Carriers How to Increase ARPU and Customer Stickiness

April 1, 2015

Amdocs shows carriers how they can take a commodity business and make it better



Technology has taken the coffee business to a new level. Nespresso capsules and Keurig K-Kups have brought premium coffee to the masses while simultaneously bringing billions of dollars of new profits to the companies that took a commodity business and found a way to add value. Perhaps the only thing as addictive than substances you ingest or breathe-in are mobile devices. It goes without saying that morning coffee and gadget usage are two things most people wouldn’t want to be without.

AT&T Partner Exchange Adds Features to Gain SMB Share

March 27, 2015

Ma Bell knows it's all about ecosystem

Companies rare really focusing on their solution partners (SP) – especially when looking to court small to medium business customers as the SP owns the relationship. As reported by Tara Seals on TMCnet recently, Nimble Storage, AT&T, HP, Equinix, NTT America and others are deploying similar strategies to court this market.

In fact, two years ago, AT&T Partner Solutions decided it wanted to attract more customers with up to 20,000 employees and as a result, they decided they would change the way they do businesses. In a recent meeting, Brooks McCorcle, president of the division says they now act more like a Silicon Valley start-up.

While it isn't uncommon for companies to become more nimble in the face of growing competition, it is impressive to see any division of an established carrier making such a claim.

Will YipTV do to TV What Vonage did to Voice Calls?

March 11, 2015

The VoIP market literally revolutionized the way communications worked – allowing among-other-things, a company to provide over-the-top services which were decoupled from the phone company. For the first time you could go out and buy broadband from one company and phone service from another. The poster-child for this movement in the US had to be Vonage, and the company did a great deal for the fledgling VoIP market at the time. Thanks to Vonage, AT&T launched a competitive service called CallVantage out of fear.

How exactly is the WebRTC Revolution Different than VoIP?

February 11, 2015

There are many parallels between the disruption being caused by WebRTC and what happened in VoIP. During the IP telephony days, Dialogic was one of the key infrastructure providers to carriers, call centers and companies of all sizes. Likewise in WebRTC, Dialogic is playing an interconnecting role and the company helps WebRTC scale and moreover provides the tools to add value to web communications.

The reason I bring this is up is because Jim Machi of Dialogic gave a keynote at WebRTC Expo in San Jose last year which you may have missed.

Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

January 19, 2015

Panel to celebrate 20 years of IP communications/VoIP and discuss its future.





Next week at the 29th ITEXPO, I get the pleasure of moderating a panel with some super heavy hitters in the world of communications.

Craig Walker is the man behind Dialpad Communications – the dotcom sensation as well as GrandCentral Communications and UberConference. Basically, he was responsible for the communications systems Yahoo! and Google provide us today and more.

ITEXPO will help Explain the Coming Cloud Upgrade

January 16, 2015


The cloud is changing how technology is bought, sold and used. The very economics of business have shifted as a result. When Yahoo! launched, it needed boatloads of multimillion dollar Sun Microsystems servers just to have the computing capacity needed to deliver services. Now, companies can just pay as they go and purchase as much cloud as they need to get a job done.

ITEXPO Miami 2015 Overview

January 14, 2015

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