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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Skype Working

August 19, 2007

It seems Skype is indeed up and running once again. As you may recall, TMCnet’s Tom Keating broke the news of the outage last week when he heard many of the TMC team members were not able to communicate with one another.   I recently wrote about Skype stabilizing two days ago. It seems now the software/service has gone from stabilizing to working correctly.   This is an e-mail I received yesterday from Skype’s PR agency:  
Good Morning,   I'm pleased to share the most recent information on the Skype outage with you:   "Take a deep breath. Skype is back to normal."   "On Monday, we’ll provide a more detailed explanation of what happened.

Vocalocity

August 18, 2007

Vocalocity provides customized VoIP phone solutions to small and medium size businesses, specializing in “Micro enterprise” companies with fewer than 25 employees. Vocalocity’s core service offering, VocalocityPBX, is designed to provide customers with the quality and reliability of traditional PBX phone systems, with more features, at a lower cost.   Phil Hill is President of Vocalocity. I recently had the chance to ask Phil several questions about his company, the future of the market and what Vocalocity will be up to at the upcoming Internet Telephony Conference & EXPO, which kicks off in less than a week in Los Angeles California.     RT: Please outline your new corporate initiatives. PH: Our goal is to make every employee in what we call the Micro Enterprise — offices of less than 20 people — more efficient through the use of voice. This type of business has very different needs from other Small and Medium Businesses, even those with just 50 or 100 employees, and by making the phone system as easy to setup and use as e-mail we’re opening up a way to change the way these Micro Enterprises exist and do business.   RT: How is IP communications changing your company’s strategy? PH: Our core strategy hasn’t changed from day one; we’re an Internet service company, not a telecom, so this is what VoIP means to us.

Voxbone

August 17, 2007

As you may recall, Voxbone had announced a developer contest a while back and in my blog post about the contest I mentioned the three winners will get:  
  • Recognition as a Voxbone certified developer. Recommendation to customers and partners in need of a third-party developer for integrating the Voxbone API.
  • Marketing and promotion of winning projects to the specialized press and to Voxbone contacts
  • Listing and description of winning projects on the Voxbone website
  Now, I am told the winners have been named. I am sure you are on the edge of your seat, waiting for the winners.

Fonality

August 17, 2007

TMC Gets Some Press

August 17, 2007

Having your cake and eating it too is how it think about this article in the San Francisco Chronicle with a quote from TMC’s Tom Keating and TMC friend Om Malik. Here is an excerpt:  
Tom Keating, chief technology officer for Internet Telephony Magazine, said he's heard from a number of businesses that rely on Skype to keep workers in touch with each other as well as clients. He said the instant-messaging feature is particularly popular with users because it works around many company firewalls.   Keating said the outage may be related to some maintenance work Skype completed Wednesday night. He said it's unlikely the problem was caused by an outside attack from hackers.   "It's very possible that the change they did with maintenance could have had some unanticipated cascade affect," said Keating.

Covergence

August 16, 2007

Ken Kuenzel, Founder, VP Engineering and CTO for Covergence recently chatted with me about the impact of wireless technology, and the way in which SIP has changed communications, among other topics.   Offering its customers “the edge in SIP”, Covergence specializes in a variety of communications solutions. Read this story on TMCnet to find out more about them.   Please outline your new corporate initiatives.   One of the most exciting trends we are seeing in the market is the rise of voice and other real-time communications embedded into business applications. We had a number of customers that were using Eclipse, our next-generation session border controller, and wanted to add real-time capabilities into customer-facing applications to improve the customer experience and streamline complex customer interactions.

Reef Point

August 16, 2007

I recently had the opportunity to ask Woody Ritchey, CEO of Reef Point Systems, about the future of IP communications and the challenges his business will face over the next five years. Reef Point is a provider of IP-based fixed-mobile convergence connectivity solutions that connect devices to networks — and networks to networks — enabling high-quality voice, data, video and multimedia sessions to flow, efficiently, securely and reliably. Reef Point offers an access-edge-to-peering-edge solution for wireless and wireline operators, which allows them to build IP-based network infrastructure to deliver today's network services and continue building on that same foundation for future applications. To see more about the company, please see TMCnet coverage here and the article titled: The FMC Border Architecture. Please outline your new corporate initiatives. Reef Point develops and delivers flexible, scalable and efficient fixed-mobile connectivity solutions that enable operators to securely navigate the ever-evolving access edge. Reef Point is the first to demonstrate session management across fixed and mobile networks through their Integrated Border Gateway. Additionally, Reef Point introduced the first IP Base Station Gateway.

Skype Outage

August 16, 2007

Radisys

August 15, 2007

I recently had the opportunity to speak with Ray Adensamer of RadiSys about the evolution of the IP communicationsspace, the company’s application-enabling platforms and more.   RadiSys specializes s in developing open standards building blocks, especially in the ATCA and more recently MicroTCA spaces.   To get some more background the company, read my recent blog entry detailing the company’s success.   Please outline your new corporate initiatives.   RadiSys is a leading provider of application-enabling platforms for next-generation networks. Our Promentum ATCA (AdvancedTCA) family is built around the industry’s first fully integrated 10 Gigabit platform and modular building blocks, with the most recent family addition being our new high-density ATCA-9100 media resource blade. Through our 2006 acquisition of Convedia, RadiSys now also offers a comprehensive product family of Internet Protocol (IP) media server products and technology.

Packet Island

August 15, 2007

I recently had the opportunity to ask Packet Island President Praveen Kumar about VoIP, the IP Communications space and more.   Packet Island provides the a micro-appliance based Software-as-a-Service (SaaS) solution that enables service providers and VARs to deliver managed IT services like VoIP lifecycle management at disruptive price points.   To get some history on the company, be sure to read this blog entry I wrote earlier this year about how the company has redefined network management.   What pains does your company solve for customers?   We enable service providers and VARs to design solid converged media networks for the SMB market. Our solution solves the quality problem that has been hobbling the VoIP industry.   How has SIP changed communications?   SIP has been a boon for SMB customers because it has commoditized the VoIP equipment market. Now that SIP interoperability issues are gradually going away, the next phase of the industry will see a variety of SIP-based advanced communication and collaboration services becoming available to the SMB mass market.   How do you think the future of the market looks?   The future looks very exciting.
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