Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Broadband

Apple, Google and ITEXPO

September 10, 2007

I was up pretty early today and had a chance to take in lots of news while listening to CNBC, Bloomberg, reading Barons and any website I could get my hands on. Perhaps the biggest news in the telecom space today comes from Apple (disclosure I own Apple share) who announced today they sold 1,000,000 iPhones. That is quite a big number for such a short amount of time. In addition they will likely bid on the 700 MHz auction which CNBC commentators will tell you allows them to bypass AT&T.   What they don’t say is how complicated and time consuming it would be to develop a nationwide wireless network.

Broadband Speed at Wilshire Grand

September 9, 2007

ITEXPO West 2007 Coverage

September 9, 2007

Bloggers at ITEXPO

September 8, 2007

I have noticed this year more ITEXPO speakers have blogs than at any time in the past. We all know there are more and bloggers each day and I am excited to see how many of them are referencing their Internet Telephony presentations in their blogs. While I can’t do justice to every speaker/blogger referencing the show I recently came across posts from Alan Percy of AudioCodes and Leigh Fatzinger of Citel.   Alan’s latest post regarding the show is titled Still Getting Ready and explains a bit about his session regarding SIP trunking.   Leigh’s post talks about his panel regarding hosted IP and he also discusses the collocated event Green Technology World.   Leigh’s other comments are worth sharing:   Not enough time or effort has been spent on the environmental impacts of our industry, but this conference is a start. Citel will be publishing our own thoughts on the matter Monday on this blog.   Leigh, you are right on about the show.

P2P Identity Theft

September 7, 2007

Boy are those hackers are creative is all I could think when I learned a person used LimeWire to steal personal information such as tax returns from people’s computers. The hacker subsequently used this information to commit identity theft. Thankfully law enforcement including the secret service helped solve this case and as you might imagine it is very difficult to solve a case of identity theft via p2p file-sharing network.   Having your identity stolen in this manner is a really tough crime to solve and if you have a computer that others use, you may want to make sure that LimeWire and other file sharing software is not installed. If it is be sure to set it to only share files in directories that do not contain your confidential information such as passwords and tax returns.   Good luck and may the p2p firewall be with you.   Here is more from the Seattle Times.

Surf Communications

September 7, 2007

I recently had the opportunity to ask Ilan Weizman of Surf Communications Solutions about the evolution of the IP communications space and the direction his company is taking.   Surf develops a suite of hardware and software products that drives a wide variety of applications for high-capacity distribution of voice and video. These applications are predominantly developed by media gateway, media server and IMS equipment manufacturers in the telecommunications infrastructure field.   To learn more about the company, read this article published on TMCnet from earlier this year.

Quintum News

September 7, 2007

TeamQuest

September 7, 2007

I recently had the opportunity to speak with TeamQuest Corporation’s director of communications, Keith Hanna, about the IP communications space, SIP and the overall direction of the company.   TeamQuest Corporation is a provider of IT Service Optimization, specializing in Capacity Management software. TeamQuest helps IT organizations consistently meet service levels while minimizing costs and mitigating risks.   To learn more about the company, read this article that appeared on TMCnet from earlier this year.   RT: Please outline your new corporate initiatives. KH: TeamQuest Corporation is the global leader in IT service optimization, specializing in Capacity Management software that helps IT organizations consistently meet service levels while minimizing costs and mitigating risks.   The company recently announced TeamQuest Performance Software Release 10 — the next evolution in enterprise-class Capacity Management software.   TeamQuest is focused on delivering software that meets the changing needs of the data center. The company is currently focused on extending its capabilities in the virtualized environment as well as providing TeamQuest software users with the ability to enjoy easy to use enterprise-class tools for investigating IT service performance.   Two new products, IT Service Reporter and IT Service Analyzer, are rich Web applications that provide a desktop-quality user interface accessible from a browser.   Release 10 also introduces the concept of IT Resources which facilitate customized views of IT infrastructure. IT Resources define relationships between hardware and software components, allowing users to view infrastructure components by tier, platforms, location, or in terms of the IT Services they support.

Nice Systems

September 7, 2007

Brian Spraetz, Senior Product Marketing Manager NICE Systems Inc., recently sat down with me (virtually over e-mail )to discuss IP communications and NICE’s upcoming presentation at ITEXPO.   NICE Systems is the leading provider of Insight from Interactions, offering comprehensive performance management and interaction analytics solutions for the enterprise and public safety and security markets. Read more about the company here.   RT: Please outline your new corporate initiatives. BS: We recently introduced the NICE SmartCenter solution to the market. This innovative offering is geared towards achieving and maintaining high levels of performance across the enterprise, especially in the contact center. A central SmartCenter technology is its interaction analytics capabilities that allow businesses to extract valuable business insights from unstructured recorded interactions such as conversations and screen activity.
Featured Events