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Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


Mavenir Systems

July 29, 2007

Instant IMS: No IMS Required   When I decided on the sub headline for this article I realized it might be viewed as potentially controversial. How, you may be asking can one have IMS without IMS? Well there is an answer to this question and it may or may not be what you are expecting.   You see the benefits of IMS are great. We all realize this fact and moreover service providers understand if they aren’t able to provide the benefits of IMS to their customers soon they risk losing revenue.

Joseph Nacchio

July 29, 2007

Ex-Qwest Chief Nacchio Gets 6 Years for Inside Trades   In case you missed it, Joseph Nacchio, former chief executive officer of Qwest Communications International Inc., was sentenced to six years in prison for trading $52 million in company shares based on inside information about falling revenue.   As you may recall, in a post titled SEC vs. Nacchio over two years ago I said the following:   The WSJ reports civil charges are about to be filed against Quest’s Joe Nacchio the former CEO. The charges are expected to be cooking the books otherwise known as fraud. The area of interest is “capacity sales,” that Nacchio has said in the past are legit while the SEC says they were “Sham transactions.” We’ll have to see who wins.   This case is actually a different one and Nacchio still faces a lawsuit from the U.S.

Accela Inc.

July 28, 2007

The hosting and VoIP services market continues to do well. Providing VoIP service to companies is a much easier proposition than the residential space as the pure-play market leader Vonage charges so little, even they struggle to make money.   Thankfully Vonage has not decided to aggressively pursue the business market with unsustainable prices. By not doing this, they have allowed a slew of companies to focus on the mom and pop business space by providing reasonable pricing and excellent service levels.   8x8’s Packet8 service is an example of a company having great success on the low end of the SMB space. More recently I met with Tom Keffer CEO of Accela Inc. whose company is targeting larger companies and call centers with a hosted IP communications solution.

EVDO Rev. A from Verizon

July 26, 2007

I was one of the first users of the Verizon 1xRTT network and again their EVDO network. I just took the plunge and am now an EVDO Revision A customer. I just got the card working in my laptop. I am pretty excited.

Another SunRocket Alternative

July 25, 2007

Recently I have reported on how Packet8, Nuvio and OneSuite are all looking to have SunRocket customers switch to them. Now there is another company looking to get in on the action… USA Telephone. I had a chance to interview the company’s CEO Bill Fogg today.   This is what he had to say:   Tell me about USA Telephone.

Microsoft Pushes into Communications and Beyond

July 23, 2007

Here is my August 2007 Publisher’s Outlook for Internet Telephony Magazine. It may be one of the longest pieces I have written in a while and it was great fun to put together and hopefully is something you will appreciate.   ----   In 1997 or so I regularly met with Microsoft executives in charge of the company’s telephony initiatives. At the time Mitch Goldberg and Mark Lee were the top spokesmen the Redmond-based software giant offered up to discuss where the company’s products fit into the telephony ecosystem. If you have been in telecom longer than seven years you likely remember the industry was once dominated by computer telephony integration (CTI) technologies allowing PCs and servers to talk with telephone switches.

Vista Remote Desktop Problems

July 22, 2007

Ooma Hysteria

July 19, 2007

I received e-mails from a number of bloggers this morning linking to their stories about ooma, the latest p2p VoIP scheme promising free long distance to the masses. The difference between ooma and other p2p solutions like Skype is the ooma solution utilizes phone lines of existing customers to terminate calls in local areas.   A call placed on the ooma network from San Francisco to the 203 area code would be terminated on an ooma box in someone’s house in the 203 area code. The question worth asking (and I have not had a briefing from the company as of yet) is what security measures are used to ensure I am not listening in on other callers.   If that caller from San Francisco is calling their broker they most likely won’t be thrilled to have me listening to their phone call.   To be fair, this is pretty obvious and I imagine the company has a solution to this problem.

SunRocket Switch to Packet8

July 18, 2007

Yesterday I blogged about the SunRocket bankruptcy and I mentioned how although pure-play VoIP is not easy, a company like 8x8/Packet8 is doing a good job. Today I came across an article on TMCnet discussing how Packet8 is the preferred replacement service for SunRocket customers.   I queried the company’s VP of Marketing, Huw Rees about what this means and why customers should switch. Most importantly I asked whether a pure play VoIP provider can be successful. Huw has some good points which follow below.   ----   Packet8 is the preferred replacement service by SunRocket...

SunRocket Bankrupt

July 17, 2007

I am not really so surprised by the SunRocket bankruptcy news. The company was an innovator and had some great ideas early on but for the last few years they were extremely quiet. There was little press outreach and there was a lot of management trouble.   Russell Shaw will tell you this is an example of how difficult it is to be a pure-play VoIP provider in a triple-play world. While the triple play competition is obviously part of the problem with SunRocket… It seems having a lack of consistent management or business planning is a much bigger problem.   Yes, it is a tough business but I think SunRocket just stopped trying many years back.
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