Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Broadband

Cantata IMG/MSP

June 19, 2007

Cantata's IMG/MSP Speeds Application Delivery Times for Service Providers.   Recently I spoke with Peter Vescusi about Canata’s latest IMG roll out… Verison 10.3.3. As you may recall this is a pretty feature-driven release with more SIP methods, SIP and SS7 translation and load balancing allowing a single IP address to represent a farm of IMGs.   At the Communications Developer Conference a few weeks in Santa Clara, CA I had a chance to catch up with Cantata’s James Rafferty who told me the new release has been seeing positive deployment in the telecom world.   For example, service providers are thrilled to be able to do multiple ENUM registry lookups with up to four DNS servers. This is great for peering fabrics which of course explains why I frequently see James at voice peering events.   Since we were at a developer show I suppose this was the reason we got to talking about the MSP 1010 which is similar to the IMG (he calls it a sister product) but has API hooks allowing a developer to build things like transcoding under API control.   You can also write TCAP-based applications allowing lookups for LNP. You can also write a CNAM look-up for Caller-ID.   From there we discussed time to market which Jim tells me is about 90 days with the MSP and he contrasts this with developing with boards which can take 6-9 months according to James.   An interesting topic which came up again and again at the show is fax support.

PhoneGnome

June 19, 2007

Is PhoneGnome from Televolution the ultimate CLEC 2.0 Enabler?   We know the story all too well. Thousands of CLECs backed by the venture capital market flooded the telecom space in the hopes of all becoming the next AT&T. The goal back in the late nineties was to roll out fiber as fast as possible with no regard for getting any customers.   If you remember, at the time, the stock market didn’t even value profit… It was all about eyeballs, miles of fiber and potential for future profit. Profit was an “evil” word as it allowed markets to place a valuation on your company.

Sangoma: From Open Source to Unified Communications

June 19, 2007

I recently had a chance to speak with David Mandelstam at the Communications Developer Conference last month in Santa Clara, CA. Sangoma was one of the highlights at the show as the company had produced a few record quarters in a row just prior to the event. Even more impressive the company turned in yet another record-breaking quarter of 24% growth quarter over quarter.   It was great to catch up with David and hear his thoughts on where the company is going. One thing I mentioned to David is how his customers consistently tell me how great the voice quality and reliability is of their cards.

Skype Trunking

June 19, 2007

VoSKY Technologies Enables Skype Trunking and More

Many companies are using Skype in their business but generally speaking these are Skype islands which do not interconnect with the plethora of telephony equipment in the organization. For example the ACD is an integral part of many an enterprise yet native Skype does not have access to such niceties. For example, there is no centralized auto attendant on Skype calls coming into an enterprise.   A few years back when there was talk of eBay purchasing Skype and many critics who said eBay spent too much on the VoIP software company, I countered by saying Skype is one of the world’s largest and still fastest-growing telephone companies. This idea still holds true and the one thing most every pundit forgot to mention is the Skype opportunity in business.   There is a tremendous SMB and enterprise market for Skype to exploit by offering its network for the benefit of businesses everywhere.   At a keynote speech at Internet Telephony Conference & Expo in 2005, Skype CEO Niklas Zennstrom told the world for the first time that Skype is doing very well in the business world.

Lifesize

June 18, 2007

Near Telepresence at a Fraction of the Cost   There seems to be no doubt if your company has corporate jets you can afford and will likely embrace a telepresence system from a company like Cisco or Polycom and spend up to $300k per unit to do so. But for those companies who might think twice about spending the equivalent of the average US house on their videoconferencing solution, there are choices.   One such choice comes from a company called Lifesize who has been making lots of noise in the HD videoconferencing market. Lifesize sits in the market at the midrange, providing excellent video quality at a fraction of the cost of the big boys. The goal of the company is to be the price/performance leader and I can vouch for the quality of their technology as I had a chance to see it for myself.

Shunra

June 18, 2007

Developing applications for local computers is one thing but once you factor in the latency generated by wide area networks you can significantly reduce productivity if users are forced to wait for painfully slow applications to refresh screens and provide data updates. In order to help speed up the process of writing effective applications for WANs Shunra has recently released a New WAN optimization and application acceleration selection service.   You may remember Shunra has been a benefactor to TMC labs for about a decade providing their Cloud product which has been instrumental at simulating WAN traffic at our labs over the years.   In a recent sit down with the executive management team of Shunra Software I learned how the company has taken its excellent suite of technologies and began offering them up as services. The suite of services includes but is not limited to application profiling and surge testing, allowing developers to be sure applications are performing within the correct parameters – even when pushed to the limit.   Of course a use for such technology is ensuring VoIP applications are running efficiently but the product/service also excels in other areas. For example when choosing between various vendors, Shunra can help you company set up a virtual network environment.

Samsung’s Gateway Play

June 15, 2007

Samsung is no stranger to the world of technology with leading positions in memory chips, televisions and mobile devices to name a few. Recently the company has launched a line of gateways dubbed the Ubigate Intelligent Business Gateway (IBG) series.   The gateways range from the IBG3026 for large offices down to the IBG2006 for small branch offices and have many leading-edge features such as hot-swappable modules, fan and power supply, redundant power supplies and more.   The gateway also has a built-in firewall, anti-virus, anti-spam, URL filtering, web application firewall and end-point security.   I met with the company’s charismatic VP of Business Development, Alex Kim who has held positions in the past at 3Com and Spirent. Alex really focused his attention on the four distinct capabilities of the box… VoIP, security, switching and routing.   He went on to say in the mid market he believes a single box is a much better solution than individual solutions. Samsung is certainly ambitious as they want to be the IP mobility convergence leader.

Taqua Success

June 11, 2007

The resurgence being seen in the IP communications space has changed or refocused the business models of countless companies. VoIP and video over IP growth seem unabated and there has been record M&A activity in the market as of late. Avaya being purchased by private equity for a premium and Mitel acquiring (latest news) Inter-Tel are just a few examples of companies investing in the growth of enterprise IP communications.   The service provider market too is growing nicely. Smaller carriers are all looking for ways to generate more revenue from their customers and many of these carriers are looking for solutions which afford them maximal flexibility while remaining cost-effective.   Enter Taqua, a softswitch manufacturer who flew high in the glory days of VoIP which I define as roughly 1998-2000.

UC For the Trading Floor

June 7, 2007

Foundry Networks

June 7, 2007

Many of you may remember the story of my visit to COMDEX back in 1997 to tell the information technology world TMC was going to launch Internet Telephony Magazine. The typical reaction was confusion and in many cases giggles. At the time, the only products in the space were software allowing PC-to-PC calling and a gateway or two.   In 1997 there wasn’t an industry, just a handful of disjointed products. Over time, the IP telephony space which can now be referred to as IP communications became a real market.   Today, VoIP has not only become a growing market, it is a big reason many companies who sell networking products are experiencing growth.
Featured Events