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Broadband

Dialogic Back After 7 Years

October 4, 2006

This Dialogic will be about IP not TDM

If you have been in the telecom business for five years or more you know the large shadow cast over the industry by Dialogic. In the mid-nineties the computer telephony/CTI market was booming and Dialogic was the largest player in the space. Their partner programs were legendary and their ecosystem of loyal partners like Parity Software, Alliance Systems, Apex Voice, Executone, Pronexus Systems, Prima and others was the largest in the industry.

Dialogic’s competitors launched ecosystems of their own and NMS, Rhetorex and Brooktrout all competed ferociously to be the biggest and best DSP resource board vendor. Popular applications at the time were international callback, IVR, ACD, application generators and virtual receptionists like Wildfire.



Webinar News

October 3, 2006

There are a ton of things going on at TMC and one of the most exciting is our web seminar program where we educate decision-makers on some of the latest and most important topics in the world of IP communications and VoIP. One of my favorite webinars this year was actually a Web Summit on VoIP Peering with Jon Arnold. I am looking forward to catching up with Jon next week at ITEXPO. We will be working with Jon on more of these very soon.

Here is a list of web seminars I hope you get a chance to register for and attend.

Tadiran and Digium Interviews

October 3, 2006

Quintuple Play

October 3, 2006

I have been noticing more and more service providers registering for ITEXPO and I believe many of them are interested in figuring out how to provide many services beyond just VoIP. That leads one naturally to providing broadband access, television, security services, wireless, etc. In short let’s call this the quintuple play. Really the name is immaterial but what is crucial is service providers need to start exploring providing whatever services make sense for their audience.

IPTV Conference

October 3, 2006

IPTV Conference
I have been getting lots of positive feedback about TMC partnering with Fierce Markets to launch an IPTV conference next week at Internet Telephony Conference & Expo. Here are some of the topics that will be discussed at the event:

Ensuring QoS and Scalability
(IPTV2-01) Wednesday - 10/11/06, 10:15-11:30 QoS testing for IPTV has recently progressed from products in the lab to testing the end user experience and the network itself. A panel of experts debate the QoS best practices and how to best ensure the level of scalability a service provider's network requires.   IPTV Billing Options Explained
(IPTV2-02) Wednesday - 10/11/06, 11:15-12:00pm IPTV is the killer app for the triple play, but service providers can't capitalize on it without a robust billing system. This panel explores billing options for service providers with a focus on the rise of IP Multimedia Subsystems (IMS).   The Future of the Set-Top Box
(IPTV2-03) Wednesday - 10/11/06, 1:00-2:00pm Does the STB have a future?





Primal Solutions

September 25, 2006

Consider a typical tax return. If you own a home and have a mortgage you may be able to deduct interest payments -- at least in the US (oh and by the way this article is not meant to provide you with advice on doing your taxes. Please don't expect it to help you with the IRS at your next audit). If you made interest you must pay tax on it and of course on other income.

Rodopi Software

September 25, 2006

Recently I had a chance to travel to Southern California and see the many companies that make up the IP communications market of the state. Two things I noticed about Southern California are the food is still great out there and the traffic problem isn't getting any better. Thankfully the carpool lane was available and this made traveling much more effective.

In all my trips to California I never driven on a toll road and I found these highways to be great ways to minimize traffic. What I didn't realize is some of these roads require you to have exact change and unlike every other toll I have ever seen in my life, if you don't have exact change you are left without many options.

Bandtel

September 25, 2006

Out of the many areas in the IP communications space worth watching, I think SIP trunking (see TMCnet's SIP Week in Review for lots more info on the SIP trunking market) is among the more interesting. I say this because for as long as PBXs have been around so have hardware-based PBX interfaces.

SIP has changed this (subscribe free to SIP Magazine to learn more) and now telephony has a lot less proprietary hardware and a lot more flexibility. Ironically as so many IP-based call centers and IP-PBXs are being sold worldwide, they aren't all connecting to SIP trunks -- they still use the PSTN. By some accounts less than half of IP PBXs are connected to SIP trunks.

So the benefits of putting voice over IP are only partially taken advantage of.



Lower Broadband Customer Service Costs

September 19, 2006

Sorry for the self-promotion here but I haven't had a chance to share this with you --the news of a webinar teaching service providers how to lower the costs of broadband customer service. It takes place tomorrow so feel free to forward I to colleagues now so they don't miss it.

Rolling out new technology to your customers is great but you need to make sure that if you are deploying new triple play services you are aren't taking a bath on support costs.

As the complexity of services increases so does support cost. This webinar will help you lower your costs over time by planning early. Enjoy.

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Keeping a Lid on Broadband Customer Service Costs

Date: Sept. 20th (tomorrow)
Time: 11:00am PDT (2:00pm EDT)
Register

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Customer support costs can balloon quickly when rolling out new broadband services.














T-Mobile Wins Advanced Wireless Spectrum

September 18, 2006


Looks like T-Mobile has won the bid for some valuable advanced wireless spectrum -- the largest block of 120 licenses for $4.2 billion.

Bidding on the wireless spectrum located in the 1710-1755 MHz and 2110-2155 MHz bands began in early August after changes were instituted last summer. The agency announced its intentions to auction off the spectrum back in December 2004.
 
In a press statement, T-Mobile, a unit of Deutsche Telekom (News - Alert), said the licenses cover the continental U.S., Hawaii, Puerto Rico/U.S. Virgin Islands, Alaska and major markets including New York City, Los Angeles and Chicago.




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