Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Google Pays Half Million Per Patent for Motorola Mobility

August 16, 2011

Google just purchased patents as part the acquisition of Motorola Mobility – 24,500 of them to be exact. At a $12.5B valuation that puts the value per patent at $510,204 apiece. But the search giant also gets 19,000 employees on top of the 29,000 it already has.

The question is does Google want these employees or to manage a business which is so different from software and advertising that it makes your head spin.

Got Big Telecom Data? You Need Infinity Ear from Empirix!

August 16, 2011

OK, this isn’t a real product name – yet but you could potentially help pick it – be sure to let the company know if you have a name for their new product line.

I sat down with Tim Moynihan and Gordon Eddy of Empirix at SpeechTek and was happy to hear the company has been experiencing double-digit growth. Testing companies like Empirix are a great barometer for the markets they serve as they grow with the percentage of deployments in the spaces are in. In this case, the company is seeing increasing orders as a result of the migration to IP so SIP trunking and SBC deployments have really helped the bottom line.
Moreover, companies are seeking out testing services from Empirix before they deploy CRM, call center and UC services.

Mergers have been another positive factor in the company’s growth as companies have to ensure their disparate systems can interop smoothly before they go live as part of a more seamless network of communications systems.

An interesting area of expansion will be introduced this fall – analyzing “big data” for the telecom space. The point here is big data is being scraped and analyzed with positive results in data centers but there has been a lack of tools to do the same in the telecom space.






Latest Trends in Speech Technology, CRM, IVR, Collaboration and Cloud Computing

August 14, 2011

Speech analytics in greater demand

At the recent SpeechTek 2011 conference in New York I gained some great insight into the state of speech technology. For example, Jeff Schlueter of Nexidia told me his company’s speech analytics solutions have been in greater demand in this current economy as the desire to control costs has led to increased adoption of speech analytics. In addition, the company has released version 9.0 of its Enterprise Speech Intelligence product suite which cuts the TCO in half and allowing for customers to handle even larger amounts of data.

Local: Where Apple Must Disintermediate Google

August 12, 2011

Disintermediation and disruption is fascinating – it is amazing to watch how a company can destroy an entire industry overnight. Case in point is my local florist who is now gone – the last time I saw her she said someone who understood the Internet should buy her store. I immediately thought of how futile an idea this wouldbe – Proflowers had bypassed the local florist to go directly to customers. I thought even if you could buy the store and not pay the expensive rent associated with the high-end strip mall the florist occupied there would be no way for the flower shop to last.

Global Unrest is Tech's Fault

August 12, 2011

Protests, riots and flash mobs are popping up all over the world from Greece to London and Israel to the US. This past week we even saw a global stock market sell-off due to a Paris-based bank’s alleged financial problems – thankfully though the French people are still enjoying their 6+ week vacations and have no plan to strike until they return.

But seriously – what the heck is happening in the world? The answer is quite simple really, technology is continuing to make the world a better place for the “have nots” – at the expense of the “haves”.

Cablevision Brings TV to iPhones and iPods

August 9, 2011



A few months back, Cablevision released an iPad app allowing consumers to watch hundreds of channels and thousands of video on demand titles. How successful was it? Well it was downloaded more than 200,000 times making it one of the major killer apps for the iPad. Now, the same app has come to the iPhone and iPod Touch. The only limitation of the software is it only allows you to watch TV in your home or as far as your home WiFi network extends.

Adobe HTML5 Tool, Edge: What You Need to Know

August 8, 2011

An in-depth interview with Paul Gubbay, VP of, Design Web and Interactive at Adobe Systems

The move to HTML5 is one of the most exciting developments I have seen in tech as it ties together cloud, mobile and the concept that programmers should be able to write once and have their programs run anywhere. Moreover, the hundreds of millions of Apple iOS devices that do not support Adobe Flash do/will support HTML5 and as websites slowly begin the transition to this new web standard, every tablet should for the first time be able to view most every webpage.

It’s no wonder HTML5 is being credited with allowing a 15-year post Internet boom mega-cycle.

A few potential casualties of the HTML5 revolution are app stores who have a lock on the real innovation taking place on their platforms and of course Adobe – the company behind the Flash standard which has made the web a much more robust and creative place.

LNP Still a Problem After 7 Years

August 4, 2011

Years back I had problems with number porting to a VoIP provider and now - seven years later the problem still exists as evidenced by TMC's Tom Keating who recently tried to and couldn't port his number to a VoIP carrier.

Interestingly I recently got to know an LNP specialist at a SIP trunking provider who was telling me about LNP horror stories. Certain carriers in rural areas just didn't have to port. I couldn't get anyone from the provider to go on record so I never wrote about the situation.

Here is my article from 2004 complaining about LNP, one from Tom Keating in 2006 and here is Tom's latest story about the trouble he just had with a number port.



Marketing Goes Almost Painfully Local

August 2, 2011

Pay attention, you might just overhear something

One of the most memorable business stories I hav e heard was when a consultant friend of mine flew to a large customer to quote on a substantial project. He was traveling with his business partner and happened upon a shuttle bus to the rental car company with his competitor and a partner. None of these consultants had ever met but my friend and his partner had the luck to keep quiet as he overheard the other two people on the shuttle bus finalizing their pitch and setting the price for the project.

Skype for iPad is Baaack

August 2, 2011

Skype for iPad is here!

It was much-anticipated, released, then pulled, then re-released and it works great. The company said there were problems with it causing them to pull and then release it a few hours later. (Update) TMC's Erik Linask thinks the problem is related to chat bug. There isn't much to say except it has better quality than the iPod/iPhone version but the front-facing iPad camera is certainly a major limiting factor in the quality of the video calls you will experience.



An additional feature beyond what you can do on the iPhone is the ability to chat while conducting a video call.





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