Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Broadband

Skype, Amazon and BitTorrent news For a Snowy Week

December 27, 2010

Still snowed in? That’s what I thought. Regardless of whether you got back from back-straining snow removal or you live in Orlando, you’ll appreciate some of the latest tech news of the day.

  • Popular Mechanics starts off the list with a list of tech concepts you need to know for 2011.

9 Social CRM Tips For 2011

December 27, 2010

Facebook Just Overtook Yahoo! in unique visitors and you Still Have no Social CRM Strategy?

Facebook just overtook Yahoo by a comfortable amount to become the third largest website in the world according to comScore. The world’s leading social networking site attracted 648 million unique visitors in November 2010 and this compares to just 630 million for Yahoo.

It is obvious the growth of social networking is not slowing down any time soon and as more and more commerce is being initiated based upon social network chatter; the need for companies to monitor and participate in these online conversations grows by the day. Yet with all the growth in the market, social CRM is something most companies aren’t focusing on in a concerted way.

Net Neutrality: More Unintended Consequences

December 23, 2010

What if the FCC could force FedEx and UPS to charge the same rates for delivery regardless of how many days it takes to get a package delivered and/or the weight of a package?

Stairway to Trouble

A large tech company found many of its workers were using gadgets when walking up and down the stairs and as a result after numerous internal meetings they decided in order to create a better work environment they would communicate with the workforce about the perils of multitasking while walking on the stairs. As you might have guessed, the decision was made to put signs in the stairwells warning people to not multitask.

MangoSpring MangoApps For Better Corporate Collaboration

December 21, 2010

Months back you may recall I covered Cisco Quad, a corporate social networking solution for truly massive companies. While many organizations use Microsoft SharePoint as a social solution, another option is to turn to MangSpring’s MangoApps, a solution which takes the best elements of Facebook, Yammer, Quad and others and combines them into an easy-to-use app that the company proclaims is a powerful open communication and project execution solution for Fortune five-million companies.

The company, founded in 2007, has over 35 employees and I had a chance to speak with CEO and founder Anup Kerjiwal as well as Mike Jensen VP of Customer Engagements a few months back and it was like drinking from a fire hose. The company supplies a solution that answers so many corporate needs and it is priced at only $2-$7 per user per month (based on total users).

3G and 4G Group Data Plans Needed

December 20, 2010

I am beginning to change my tune on the embedded cellular radio vs. the external MiFi device debate. Does it make sense to purchase a tablet with embedded 3G or 4G or is it better to go with an external 3G/4G device which becomes a personal hotspot?

To date I have decided that my laptop should have embedded Verizon 3G via EVDO while the iPad - embedded AT&T 3G.

But if you have a family and your kids need (OK need is a strong word - desire is probably more appropriate) connectivity, should you embed their devices with 3G modems as well?

Obviously the bill can get pretty big pretty fast and if you have kids who only occasionally need wireless access when WiFi isn't available it is crazy to sign a multi-year contract for $40 or more per month. Sure you could get a cheaper plan but if you opt for an iPhone instead an iPod Touch to take advantage of a wireless carrier's larger 3G wireless footprint you have to buy a voice plan as well which starts at $39.99/month - then of course you'll want to add a text message plan, etc.

This is why I read with interest the news that Best Buy is selling a bundle of an iPad with a free MiFi with a 2-year contract.

When you amortize the use of this free device across all your family's gadgets such as the Nintendo DS, iPod Touch and future products you know you'll buy, it seems to make sense to have one.

But one wonders if carriers aren't doing themselves a long-term disservice by not coming up with some sort of group or family plan for devices.











Callvine Simplifies Mobile Conferencing

December 19, 2010

Yesterday I was at a party where one of the guests was telling me about her job managing real estate for her family. I inquired about where her office is and she held up her cell phone and said my car is my office. This conversation reminded me about a recent conversation with Callvine Founder and COO Mark Dzwonczyk who tells me his company has found the secret ingredient to take conferencing to the mobile professional. After a couple of years of work, the company has an app which I tried on an iPhone (iTunes preview) allowing you to quickly set up groups which you can use to SMS and conference.

Ready, Aim, Send: Military Embraces Smartphones

December 18, 2010

It is not as if the US government has slowed spending to keep up with the general economy so it comes as a surprise to me that we haven't been issuing a couple of smartphones apiece to soldiers in the field. Thankfully, the military is getting into the swing of things by ensuring virtually everyone will have 24x7 access to mobile information, videos from unmanned vehicles and tactical information of various sorts.

My only concern? I hope these things are really locked down well so as to make leaks more difficult to pull off. The last thing we need is thousands of soldiers tweeting sensitive information on the battlefield.

Just to be sure, I hope the top brass in the armed services is monitoring the hashtag #topsecret.

Ed Silverstein breaks the story on TMCnet.





Delicious: A Mess Yahoo Doesn't Need

December 18, 2010

While Google, Yahoo! and Twitter are looking to expand their services into every conceivable area imaginable, Yahoo is going in the other direction as rumors swirl regarding the company shutting down social sharing site Delicious. It is fascinating really and it shows how companies with positive momentum seem to be able achieve anything and those with negative momentum have an incredible battle when they compete on the Internet.

As InformationWeek recently reported, a leaked internal slide from a Yahoo presentation shows the company was targeting AltaVista, Delicious and other services for elimination. The news spread like wildfire.

MagicTalk and MagicJack Plus Coming Soon

December 14, 2010

I’ve followed the IP communications business for well over a decade and in 1997 my company TMC decided to launch a publication called Internet Telephony to focus on what we believed would be a massive trend towards IP communications. At first we were ridiculed because there was a point in time when the technology was seen as a replacement for Ham radio only. It took some years but the industry caught fire and saw incredible innovation – even a bubble or two grew and exploded on the way to where we are today.

And as amazing as the market has been for 12 years or so, we didn’t see VoIP-on-a-stick become ultra-popular until a few years ago.

Grandstream GXV3175 a Solid IP Multimedia Value

December 14, 2010

Grandstream's Khris Kendrick discusses the GXV3175 as well as the company's other products such as a new cube camera

Grandstream has just released the GXV3175, a multimedia phone which features HD voice and video with the ability to connect the output of the video conference to an HDTV. Moreover, the Linux-based desk phone which sports an easy to use seven-inch touch-screen interface supports widgets for checking things like the weather or stock quotes.



There is support for  IM from Google, MSN and Yahoo! as well as social networks such as Facebook and Twitter. Another great feature is integration with Photobucket and Flickr and other photo sharing services. This phone could very well replace a Sony Dash on a desktop as it not only does much of what that device does but adds real-time multimedia communications.



There are lots of other features including a 1.3 megapixel CMOS camera with privacy shutter as well as dual USB ports, integrated PoE, WiFi and memory card support.









Featured Events