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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Broadband

Optelian Lowers Packet Optical Service Roll Out Costs

September 24, 2013

SDN is a wonderful technology for networking but its a few layers up from packet optical service meaning you can't take advanatage of the latest in software defined networking innovation. In a conversation with Brian Pratt of Optelian, I had a chance to discuss how his company is trying to bring some of the best concepts in the SDN world to the packet optical world.

One of the main benefits of allowing software to manage the rollout and provisioning of packet optical service is you need less Ethernet engineers and WDM experts to deal with configuration and provisioning. The company sees this new world as being embodied by the concept of service-driven networking, a term which has the exact same acronym as software defined networking - on purpose.

The Cloud is Hurting PBX Sales

September 13, 2013

In case there was any doubt about the success of cloud-based telephony growing at the expense of customer-premise-equipment or CPE, the latest research out of Dell’Oro Group should serve as a wake-up call. Alan Weckel, Vice President of Enterprise Telephony research at the company had this to say, “If you look at 8x8, RingCentral, and Shoretel's acquisition of M5, combined they experienced growth in excess of 15% compared to 2Q12.”

ShoreTel has certainly been a visionary in the communications market – they were nimble enough to come up with a cloud solution which they purchased from M5 and are rapidly growing this part of their company as you can see from the research above.

Ben Irvine, the VP of Operations at the company’s cloud division recently told me 20% of customers are asking for cloud-based solutions off-the-bat according to the company’s partners.

Global Capacity: Enabling the Virtual Network Operator

August 22, 2013

On a recent trip to Global Capacity I got to see how the company provides automation-based network service platforms to system integrators and carriers who are typically of the tier-two variety. Over half-a-million quotes a month are provided by the company through an API or portal. Let’s say you are a carrier in rural Texas, Global Capacity can work with you and let you know how your rates compare to others in the markets you serve. In other words, you may be the lowest cost carrier in 10 cities but there may be eight other ones where you are not price-competitive.

Comverse ONE Helps CSPs Monetize Digital Services

August 7, 2013


In March I detailed how Comverse Share is helping carriers integrate the best of social networking with their carrier offerings allowing a CSP to communicate with customers in an environment where they are spending more of their time. The integration of social into the typical service provider business model means carriers can use information from these networks to provide their customers offers on specific products and services. For example a sports fan could get an offer on a package which offers football video streaming.

In the above interview I spoke with Alice Bartram and last week I followed up with her and Mike Huffman in their Mass based headquarters to report on the latest offerings coming from her company.

Axis Communications Uses APIs and Low-Light Tech to Differentiate

August 5, 2013

One constant in business has been the ecosystem can be more important than the product. As an example, if a person is considering attending a conference, they typically look at the speakers and exhibitors to see if there is a fit before booking their trip. In other cases they will look to see who else is attending before they decide to pull the trigger. Over the last few decades a number of tech companies did their best to attract developers to their platforms to build their ecosystems.

Chromecast Dongle Helps Google Take Down Apple

July 26, 2013

A low-cost atom bomb from Google aimed at the living room

If you have been following Google’s moves lately you see the company seems to have a laser focus on being a leader in a number of areas from autonomous cars to balloon-powered WiFi. Its important to point out there seems to be intense focus on competing with Apple with the introduction of solid products which are priced far lower than what Cupertino has to offer.

In the past five years, Google has launched an app store, an OS for mobile devices, smartphones, tablets and cloud-powered laptops. Now the company has unveiled Chromecast, a $35 dongle allowing streaming from mobile device to any television.



In short it takes on Apple TV to some degree and costs one-third as much.

How Nordstrom Has Adopted The Latest Technology

July 2, 2013

For about two decades we have heard about the death of brick-and-mortar at the hands of technology like the Internet but Nordstrom’s is one retailer who seems to be embracing many aspects of technology in order to boost sales not only online but in its stores. For example, in May of this year it was revealed that the company was working with a company called Euclid in order to track customer movements throughout the store using the company’s WiFi network.



In February of 2007, the company acquired online flash sales site HauteLook for $180 million and more recently rolled out a HauteLook app which has accelerated the company’s sales.

In the online world, Nordstrom is doing well with over four million Pinterest followers.

Software Telcos Based on NFV Want Less Equipment Provider M&A

June 18, 2013

Mergers are nothing new but about a decade ago in the telecom market they reached a fever pitch when SBC purchased AT&T and rebranded itself with the name of the acquired company. At the time it became common in the industry to believe consolidation among carriers meant consolidation needed to take place at the equipment supplier level.

The idea is if you have fewer customers, you have less pricing power which means lower overhead with means merging suppliers can eliminate redundant costs such as accounting, marketing, HR and other “synergistic” areas of the business.

Large carriers have also been known for choosing large suppliers for their hardware needs as they felt these larger companies were more likely to be around to support them in the future as they roll out their solutions.

Yealink SIP T-38G Review

June 17, 2013



The Yealink SIP T-38G Gigabit color LCD PoE IP phone is another impressive IP phone following in the steps of the Yealink T-28P that Tom Keating reviewed in 2010. Tom liked the 4-way arrow navigation keypad, which continues on the T-38G, making navigating on the color screen a breeze. The T-38P also features a very similar web admin page as the T-28P and like Tom I had no trouble adding the SIP credentials, configuring the NTP server, adding speed dials, and other various configuration options.

While referencing Tom's T-28P review for comparison to the T-38G, Tom has this noteworthy comment:
The web interface displays a message when the phone is registered so you know immediately if you put the SIP credentials in correctly. I have to say, I really loved how every change I made DOES NOT require a reboot.




Avaya Takes Networking Lead in SPB

May 15, 2013

At Interop Las Vegas 2013 Avaya was demonstrating their real-world Shortest Path Bridging (SPB) solutions and while interoperating with Spirent, HP and Alcatel-Lucent. Many of you will remember when Avaya was actually the enterprise division of Lucent before the company spun off just over twelve years ago. Randy Cross the company’s director of PLM discussed how there is a rapid move to software in the networking market and SPB is an evolution of MPLS allowing services to be created dynamically on the server where the applications reside or on the switches nearest the users.

This is one of the main benefits of SPB in-fact… It allows customers to simplify network creation and management by requiring service provisioning only at the edge of the network.

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