Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Technology

Vocalocity is Growing Quickly: Here's Why

September 25, 2013

Recently, customers, vendors and competitors have been talking about Vocalocity - as one of the fastest-growing cloud-based communications companies. In fact just a month ago Syngergy Research produced a report detailing how fast the cloud UC market is growing and mentioned Vocalocity is growing must faster than the market at at 45% while the market grew at 22%. This puts the company just behind 8x8 and Shoretel - which acquired M5 Networks to get into the cloud space in terms of market size.

An article from Steve Anderson on a TMCnet sister-site explains some of the reasons for the growth:

The channel partner program offers a campaign syndication tool that gives resellers options in terms of collateral and promotions so that the individual resellers get some choices in what can be offered.

Overture: Enabling Carriers to Compete Today

September 25, 2013

Communications service providers are facing unprecedented opportunity and threats and if the OTT threat wasn't a big enough challenge, its worth pointing out AT&T recently lost its bid to supply broadband to Starbucks to Google of all companies. Who would have thought this could even happen a mere five years ago?

I had a discussion about the pace of change in the CSP market with Mark Durrett of Overture and he went over many of the ways his company is helping carriers deal with the transition. The company is doing this through their Ensemble OSA product which is an open-architecture for software-defined services allowing service creation, activation and assurance by bringing many of the benefits of cloud computing to the metro edge.

Qwilt Speeds Video Downloads Worldwide

September 24, 2013

There are few constants in the world of technology - one of them has to be that there will never be enough bandwidth... Your connection can never keep up with the growing need of enterprises and consumers. Binge viewing especially has become a plague for carriers who are seeing their costs increase exponentially.

Enter Qwilt, the company that functions as a a virtual CDN-enabler for the last-mile through the use of appliances which run on COTS hardware and sit in the carrier network assisiting in caching in the important area between the core to aggregation to the edge to home.

Neustar Enables CSPS to Speed Their Carrier Ethernet Offerings

September 24, 2013

Neustar is one of the most amazing companies in the world of technology and telecom because they are involved in so many spaces and are responsible for allowing much of what we rely on to function correctly. In a recent conversation with Gary Zimmerman the head of marketing communications segment, he explained how Neustar is evolving into a an analytics company with its purchase of TARGUSinfo and others. Neustar is involved in short codes, SMS, Caller ID, LNP and more - they call themselves the neutral provider of real-time information and analytics to the communications services, financial services, retail, media and advertising sectors... Wow!

Optelian Lowers Packet Optical Service Roll Out Costs

September 24, 2013

SDN is a wonderful technology for networking but its a few layers up from packet optical service meaning you can't take advanatage of the latest in software defined networking innovation. In a conversation with Brian Pratt of Optelian, I had a chance to discuss how his company is trying to bring some of the best concepts in the SDN world to the packet optical world.

One of the main benefits of allowing software to manage the rollout and provisioning of packet optical service is you need less Ethernet engineers and WDM experts to deal with configuration and provisioning. The company sees this new world as being embodied by the concept of service-driven networking, a term which has the exact same acronym as software defined networking - on purpose.

H2O Overgroup Speeds Telecom Carriers

September 24, 2013

As tier 2 and 3 carrriers have started to face more competition from cable and larger SIP trunking providers, they have had to look to new markets in order to grow revenue. The challenge with this strategy is dealing with billing and management of a slew of new competitive services. Enter H2O Overgroup, a company helping these carriers with billing and backoffice operations. Evan Rice (pictured) the company's VP of Sales & Marketing spent some time explaining how the market is evolving, causing his company's customers to grow into numerous markets.

16 iOS 7 Changes to Know About

September 18, 2013

iOS 7 is a radical departure from the previous version of the OS – it is cooler and hipper and really makes your iOS device seem new. Then again, sometimes the familiar is best and change isn’t that good – especially when you are looking for something and don’t know where it went.

Speaking of which, here is a list of changes in iOS7 to know about.

  1. Downloading iOS 7 was perhaps the worst download experience some of you have ever faced. I downloaded it over 30 times on two devices before I could upgrade them.

Intel Making the 64-bit Apple A7?

September 16, 2013

With 64-bit chips now powering smartphones thanks to the new 1-billion transistor Apple A7 chip used in the iPhone 5s, the logical trend in the market is that smartphone chips will eventually be the processors we use in tablets, desktops and servers. This is not really news as we have seen the migration of processors based on ARM technology showing up across a broad spectrum of devices from handheld to server such as in the HP Moonshot System.

An important point of course is who is making the A7 chip for Apple? We know the relationship with Samsung isn’t going well thanks to a strong line of Android devices – the Galaxy gadgets made by the Korean company.

TMC Hiring Editors

September 13, 2013

The Cloud is Hurting PBX Sales

September 13, 2013

In case there was any doubt about the success of cloud-based telephony growing at the expense of customer-premise-equipment or CPE, the latest research out of Dell’Oro Group should serve as a wake-up call. Alan Weckel, Vice President of Enterprise Telephony research at the company had this to say, “If you look at 8x8, RingCentral, and Shoretel's acquisition of M5, combined they experienced growth in excess of 15% compared to 2Q12.”

ShoreTel has certainly been a visionary in the communications market – they were nimble enough to come up with a cloud solution which they purchased from M5 and are rapidly growing this part of their company as you can see from the research above.

Ben Irvine, the VP of Operations at the company’s cloud division recently told me 20% of customers are asking for cloud-based solutions off-the-bat according to the company’s partners.

Featured Events