Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Technology

Bluecore: How to Reduce Shopping Cart Abandonment

May 13, 2015

Shopping cart abandonment is like an arch nemesis for many marketers. Yet, while cart abandonment can be detrimental to revenue, there are several other merchandizing triggers marketers are ignoring that cripple sales. To learn more I interviewed Fayez Mohamood, Co-founder & CEO at Bluecore (bio follows interview) to discuss the four additional merchandising triggers, beyond cart abandonment, marketers are ignoring. Although we all know generating urgency is crucial to increasing sales, I like how Fayez shows how this can be done well electronically and moreover talks about the positive results of doing so.

Monoprice USB-C Cable Line Provides Real Value

May 12, 2015

Recently I spent some time at Interop with executives from Monoprice, the company more well-known for inexpensive HDMI cables and audio equipment. It’s worth noting the media generally loves Monoprice… Their products are known to be of high-quality while being low cost. I have ordered from them – some audio cables actually and was happy as well.

In a conversation with Manual Hernandez and Eeric Krause, they told me their go-to-market strategy is different than most companies.

CloudGenix Gets Funded to Fuel SD-WANs

May 12, 2015

Kumar Ramachandran, Co-Founder and CEO of CloudGenix recently sat with me and explained his vision for software-defined enterprise WANS, which use off-the-shelf hardware and allow corporations to abstract their business processes, utilize hybrid network virtualization and network function projection. SD‐WANs use centralized controllers without relying on interactions with underlying provider transport solutions. De‐coupling the data plane from the control plane, replacing internetworking protocols with APIs and building policies based on application metrics rather than network metrics make this possible according to Kumar.

In case you were wondering - according to the company, the simplest definition of a SD‐WAN is a WAN that utilizes software and virtualization technologies instead of traditional hardware such as routers to connect remote locations.

The company would love for you to learn more by downloading their Dummies book on SD-WANs



QualiSystems Boosts Automation of NFV, DevOps and SDN

May 11, 2015

One of the more interesting vendors at Interop 2015 was Qualisystems as the company allows companies to automate many manual tasks in order to more efficiently develop, manage and deploy jobs in the cloud and on legacy computing environments. Alex Henthorn-Iwane, VP, Marketing explained his company designs solutions for non-programmer teams. Moreover, they help create an environment as a service – a set of cloud offerings for a private cloud. They take very complex infrastructure and make it more agile and continuous, like what they would run on Amazon AWS.

He went on to explain, quite often engineering has one cloud, testing has another and deployment could be in yet another cloud.

Akamai Connect adds Cache and Speed to Cisco WAN

May 11, 2015

When you’re in the media business long enough getting briefed by companies about their new offerings, you develop relationships which quite often means you gain a lot of trust with the person speaking with you. On virtually every call I'm on in fact, I am told something, then asked to keep it off the record. The problem is, I can’t always remember what is told to me in confidence – or by whom. I generally try to delete things I am not supposed to write from my notes as a fail-safe precaution.

Revolabs Pushing Audio Quality Boundaries in Conferencing

May 8, 2015

A typical telephone call these days still relies on quality limitations of compression and filtering designed in the 1960s! Before VoIP, the percentage of such calls would have been 100. For a short time thereafter, VoIP calls may have even sounded worse in some cases than the PSTN – the 1960s technology I referenced.

Fast forward to about 20 years after VoIP was launched and we live in a world of HD voice potential.

OpenMarket Adds Texting for Landlines and Toll-Free Numbers for Enterprises

May 6, 2015

New service helps US and Canadian businesses use mobile messaging to improve customer service

Here is some non-news… Millennials don’t like to talk. In-fact, you can almost make the argument that no one likes to talk – on the phone anyway because since most of us communicate with one or more millennials, we’ve all been trained to text more than usual. What’s the difference between ten years ago and today regarding plane landings?

Aerohive adds Ease of Use, Massive Dell Distribution Network

May 6, 2015

Aerohive told me in 2010 they were hell-bent on world-domination in the WiFi space. Very cool and certainly not your typical tech interview. Sure, its not break-the-internet worthy but still, an awesome approach IMO. Cisco, "Bring it on." They used to tell me.

In a way their irreverance reminds me of Salesforce.

Does Redbooth Signal a new Growth Spurt in Business Collaboration?

May 6, 2015


Collaboration solutions are one of the most challenging ones to judge in my opinion because the real world and online one are very different. Did any of you use the Second Life virtual world filled with avatars of people to walk or fly around and see the virtual landscape? I played with it a bit but got bored. So did most people.

12 Reasons Carly Fiorina Would be a Great President

May 4, 2015


A secretary who worked to become CEO of a huge tech company is not only an inspiration, its a person who understands the importance of giving everyone the opportunity to excel




Carly Fiorina just launched her presidential bid. There are some very good reasons to consider her very seriously.

  1. Accountability: Carly is a business leader. She is not a career politician.
Featured Events