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Technology

GENBAND Kandy Goes Public at Ruby Skye

September 17, 2014


Last night, GENBAND hosted a gala premiere at Ruby Skye in San Francisco for its official Kandy launch - the transitional solution from the communications hardware company which positions them as a seller of cloud-solutions. The point of the event was two-fold... Establish the brand Kandy into the minds of attendees who consisted of the media, analysts, customers and partners and also to show off the partner ecosystem which is beginning to flourish.



The company seemed to nail it on both parts - the extravagant event was not inexpensive and it was choreographed perfectly. Many attendees told me they couldn't believe the investment.




Samsung Ad: Apple is Late to the Large Screen Market

September 12, 2014

California Lawmakers Plunge Some Transactions into 3rd World

September 11, 2014

California has come up with a law that hurts the very people it says it is protecting by making it difficult to record call center transactions. Penal code 632 of California law says in-part:
(a) Every person who, intentionally and without the consent of all parties to a confidential communication, by means of any electronic amplifying or recording device, eavesdrops upon or records the confidential communication, whether the communication is carried on among the parties in the presence of one another or by means of a telegraph, telephone, or other device, except a radio, shall be punished by a fine not exceeding two thousand five hundred dollars ($2,500), or imprisonment in the county jail not exceeding one year, or in the state prison, or by both that fine and imprisonment. If the person has previously been convicted of a violation of this section or Section 631, 632.5, 632.6, 632.7, or 636, the person shall be punished by a fine not exceeding ten thousand dollars ($10,000), by imprisonment in the county jail not exceeding one year, or in the state prison, or by both that fine and imprisonment.
This is part of a more bewildering law Penal Code 630-638 that seems to be designed to make it exceedingly difficult to do business in the state.

The challenge for business owners is they need to record calls for many reasons such as quality control and government compliance. Now, it is potentially illegal to record such calls without the consent of the caller.

Then there is the importance of keeping a record of all calls for the caller's own protection.



Globys Uses the Power of Social to Boost Carrier Sales

September 9, 2014

You may recall a commercial for Faberge Organic shampoo from decades back where the person using the shampoo said when you like it and try it, you tell 2 friends and so on. This is the exact idea which came to mind when I met with Lara Albert and Olly Downs of Globys. They told me recently that the company made some Social graph augmentations to their Globys Mobile Occasions solution. These contextual marketing platform advancements help carriers increase their understanding of the viral impact of social interactions.

Saepta Wants to Be the Go to Survey Service

September 3, 2014



“From the moment you get up in the morning, you start to make decisions and I believe people love to engage through asking questions and getting answers,” said Bruce Hendrix, CEO and cofounder of Saepta, a new company with a focus on providing quick and easy surveys to the masses. The company’s website in-fact seems to be a social media hub for opinions.

While taking surveys isn’t new – people have been doing this for years, Saepta wants to differentiate itself by providing short and simple ones which are powered by social media and are transparent. They believe they have easier-to-build surveys than the competition and their ability to quickly share and even embed them sets their solution apart from other services.

Defending Against an Autocomplete Smear Campaign

August 25, 2014

What would you do if you started to Google your name and Google was to suggest you complete the query with the word scammer, fraud or crook?

While Google contends with lawsuits around the globe relating to autocomplete suggestions which are deemed libelous, one has to wonder if it isn’t possible to easily set up a campaign to smear anyone or any company. Google argues that features like autocomplete can’t be libelous because they utilize an algorithm which uses information from Google+ and user searches.

The obvious question which hasn’t been addressed however is if one can get away with fraud in the advertising business, why not in the autocomplete business?

Important ITEXPO Content so far

August 13, 2014

We are fortunate that some of the Content Boost team at TMC came to ITEXPO in order to generate the stories and news you need to keep up to date with the market and show. I hope you find the following articles useful and more importantly helpful for what you do.

BTW, the Content Boost team is utilized by many companies in the tech space - we are the back-end of their social media, white papers etc. We even write many stories which you read as contributed stories on other industry sites!

It's not just tech companies though, we work with organizations of all types. Once again, here is a sampling of what they do...



The Acer Aspire Switch 10 Changes the Tech Landscape

August 11, 2014

This cheap tablet is perfect for students and consumers





The Acer Aspire Switch 10 two-in-one touchscreen tablet/laptop may be the ultimate device for students and consumers. In short, it offers all the good of a PC meaning you can run full Microsoft Office applications like Word and Excel and at the same time it is a touchscreen tablet which can be used for media consumption. It runs Flash so all the challenges many other tablets have with this Adobe creation aren’t a problem.

HumansFirst ColdSmoke Lets You Buy with your Smartphone

August 7, 2014

While speech-technology has come a long way, we still haven’t entered the world of Star Trek reruns where the computer can do truly useful things through voice interactions. A big step in the right direction comes from a new app from N.L.P. LLP called HER. Yes, Siri works well for many things but if you tell it you want to buy an iPad Mini with Retina Display, it tells you to check out Apple.com which isn’t the best mobile experience if you want to buy something quickly.



Don't Miss Fiber Mountain Session Next Week in Vegas

August 5, 2014

Next week at Software Telco Congress (the NFV and SDN event) in Las Vegas - collocated with ITEXPO, there will be some amazing speakers who will help companies evolve into the software realm from hardware. Specifically, there will be one new speaker who has never spoken at a TMC event. M.H. Raza is the CEO of Fiber Mountain.
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