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Open Communications is the Future

December 3, 2007

If there is one thing Avaya is doing exceedingly well it is courting developers. Out of all the PBX vendors, Avaya has decided they will be the leader in this space. Cisco and Inter-Tel (now Mitel U.S.) have also done an admirable job but no one has matched the six thousand plus members in the Avaya DevConnect program.   Why is this important you ask? In the computer industry the size of the developer program is what determined the success of a vendor.

TringMe and Flash Floods

December 3, 2007

Like flash floods, Flash phones will soon be overtaking the market in a rapid fashion as more and more developers realize Flash gives them the ability to so much more than other programming environments. TechCrunch has an overview of a new company in this space called TringMe. Currently the Indian-based organization is looking to license its technology to VoIP providers. There is a demo on the Tringme website which is not so impressive at the moment but it shows what a Flash phone could be.   Why does a Flash phone make sense?

Consumer Gadgets Eclipse Business Phones

December 1, 2007

The maddening division between consumer and business mobile devices continues to grow and as the trend picks up steam it is apparent consumers are the winners and businesspeople suffer. This is not to say the problem isn’t in some ways necessary.   Case in point was the amount of time it took for Research in Motion to put cameras on their Blackberrys. Many corporate customers actually didn’t want cameras on phones it purchased and this is the reason many of these e-mail workhorses seemed so featureless for so long.   This weekend however it really hit me. Consumers are getting unbelievable products and businesspeople are left wondering why our devices are so boring and devoid of features.

IP Communications Week in Review November 30, 2007

November 30, 2007

This past week in IP communications was full of news from companies like Voxalot, iBasis, Vonage, Polycom and more. My favorite news is from Vonage where they announce they are improving their customer service via web chat solutions provider inQ.   Years ago I was a Vonage customer and had amazing service levels but I did hear many complaints about churn due to poor service after I switched providers.   I haven’t heard anything negative about the company’s service lately and to see Vonage make such an investment is a very good sign.   This news shows Vonage is still improving service levels and bodes well for the company’s shareholders and employees.   Here is more on the week’s hot stories from TMCnet’s Patrick Barnard.

XV6800: Why Verizon Wireless Opened Up

November 30, 2007

There could not be a happier person on the face of the earth than I regarding Verizon Wireless opening up its network. And while I thought I pegged some of the reasons for Verizon making this decision in a recent blog post, the actual reason is probably a great deal simpler.   My take? The XV6800 handset.   You see, the XV6700 handset while rife with problems such as slowdowns and freezes was a great product for its time. The comfortable mobile keyboard, the widescreen 320x240 view and the Microsoft Office compatible applications made this device a winner.

Online Advertising: a Problem of Plenty

November 30, 2007

I ran across this article from BtoBOnline which talks about how much data online advertising generates and discuses some ways of dealing with and tracking the data. Although the article is not terribly detailed, it does mention Quantcast, a company I have written about before.   Quantcast basically has a proprietary way of tracking traffic of websites, widgets and more. It is a free service which allows you to see the United States traffic of over 20 million websites.   The service also ranks all sites – the lower the number the better. For example TMCnet is ranked in the top 3,708 sites according to the service.

Google to Bid on 700 MHz Spectrum

November 30, 2007

While it is not really a surprise at this point, Google will be bidding on the 700 MHz spectrum auction and if the company wins, it will likely change the business model of many other service providers. The reason is simple. At least one service provider has expressed interest in leveraging their connections as a competitive weapon/advantage and more specifically as a way to exact a toll from Google!   As you may remember I referred to this situation in an article titled SBC Goes Trick-or-Treating which took an excerpt from a BusinessWeek article referring to an interview with SBC CEO Ed Whitacre*:

  The question posed was:   How concerned are you about Internet upstarts like Google, MSN, Vonage, and others?   And the answer was as follows:   How do you think they're going to get to customers? Through a broadband pipe.

The Second Sprint Merger That Wasn’t

November 30, 2007

Microsoft Billion Dollar Web Loss

November 30, 2007

I was reading an article from Internet.com explaining how Microsoft is losing over a billion dollars a year online.  
Directions on Microsoft analyst Matt Rosoff said Microsoft's considerable resources lets it keep pushing forward with MSN despite failures in strategic areas that few other companies could afford. "Microsoft's consumer online initiatives are fragmented with a lot of different brands," Rosoff told InternetNews.com. "They're losing a billion dollars a year online. A lot of that has been due to investments, but this is an expensive business for Microsoft to be in.

Google Maps Simulated GPS

November 29, 2007

I could not have been more excited to learn I could use Google Maps on my mobile phone to simulate GPS by utilizing cellular tower triangulation. You should have seen my face. Before I shared the information with my readers I wanted to test the service to see how accurate it is.   It is now about 30 hours since I learned about this new software update and still the service does not work on my Verizon Wireless XV6700 Windows Mobile device. Every time I query my location, I get the message “Your current location is temporarily unavailable.”   Did I tell you this was a beta product?   I thought perhaps TMC’s office presented some sort of problem for the service so as I drove home last night I repeatedly retried the service as I drove, hoping for success.
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