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Open Source Unified Communications

October 19, 2007

More Bad Motorola News

October 19, 2007

You may recall Motorola was a partner with Apple in developing the ROCKR phone which was supposed to be the best of Apple and Motorola technology in one sleek device. The only problem was the device was not the best of anything and subsequently didn’t sell. Oh and by the way – it wasn’t even sleek.   The experience taught Steve Jobs that Apple needs to develop its own phone if it wants to do the job (no pun intended) right. This is how the iPhone came to be.   Now, the iPhone is about to overtake Motorola’s best-selling RAZR phone.   This is sad because if Motorola had played its cards right it might still be an Apple partner instead of getting annihilated by the Apple onslaught.

Big Brother Service Provider

October 19, 2007

If I told you a book distributor with a virtual monopoly in most of the US was blocking the distribution of books it found inappropriate, what would you say? What would our government do if such a practice took place? I realize today this scenario can’t happen because we have open access to information on the internet but what if it happened fifteen years ago when the internet did not exist?   Wouldn’t you be horrified? Would you speak out against such practices?

Comcast Customer Support

October 19, 2007

This morning I went to Wikipedia to look up the formal definition for the term ballistic. Most of us know there is a term “going ballistic” which basically means freaking out in a potentially violent manner. Wikipedia doesn’t have an entry for ballistic in the singular form but they do have the plural – ballistics - and they describe it as the science of mechanics dealing with the motion, behavior and effects of projectiles, especially bullets, gravity bombs, rockets and the like.   Notice the definition has no mention of the word hammer. It has no mention of destroying your local cable office.

IP Communications News: October 19, 2007

October 19, 2007

Some of the interesting news of the week shows SMBs will not only be going down the road to purchasing IP communications solutions – they will also be purchasing and installing security solutions. In my research this morning I also came across a wonderful article by SIP legend Jonathan Rosenberg discussing social networking, SIP, VoIP and Web 2.0.   Avaya made some news as well when it announced it will be supplying IP communications solutions to Prudential Center in Newark, New Jersey. Of course, I am sure the fact that Avaya is located in New Jersey didn’t hurt this deal one bit.   VoltDelta made news as well by announcing AT&T is using the company’s integrated advertising platform for its 1-800-YellowPages offering in a number of southern states. The way the system works is simple… You listen to an ad and get free directory assistance information.   Rounding out this article but certainly not the end of the week’s interesting news is the fact the iPhone has been opened up to third-party developers.

Nokia N810

October 18, 2007

One of the best portable devices I have ever used is the Nokia N800. It was launched earlier than Apple’s iPhone and has many of the features the iPhone has but is better in many ways. It is not as portable as the iPhone but it does more and is a solid device for people who live in areas where WiFi is prevalent.   The one drawback was the Nokia did not have connectivity to any cellular networks. Another drawback was the lack of the keyboard.

Which PBX Manufacturers will Survive?

October 17, 2007

The following is a sidebar to the Publisher’s Outlook Column Microsoft’s Big Unified Communications Launch in the November, 2007 issue of Unified Communications Magazine.   ---   There are many PBX companies – well over 25. I am surprised how many of these companies survive “under the radar” thanks to their strong dealer network. Telephony is an interesting business in that relationships can be more important than technology and, oftentimes, price.   Having said that, it is obvious that more and more companies will start looking for UC solutions and not just a plain vanilla IP-PBXs. This means every PBX company must immediately have ready UC solutions either capable of adding value on top of Microsoft’s solutions or else sold as a viable alternative. They must find a way to position themselves for the future and convince customers they are leading, not trailing, in UC technology.   From there, they need to start producing leading-edge software.

Microsoft’s Big Unified Communications Launch

October 17, 2007

Please enjoy the Publisher’s Outlook from the November, 2007 Unified Communications Magazine.   ---   In the history of communications space there has never been a new product roll-out supported by over 50 other companies. Until October 16, 2007, that is. I write this article while on a returning flight from San Francisco, CA, where I got to hear Microsoft CEO Bill Gates and Business Division President Jeff Raikes speak about how Microsoft will change business communications forever through the introduction of a suite of unified communications software, products and services. And yes, over 50 other companies also announced related products and services.   Bill Gates explained to an extremely large audience that this announcement is about applying the magic of software to phone calls.

Interviewed by CBS 5

October 17, 2007

The 4:00 am wake-up call seemed louder than most – even though I went to sleep at 5:00 pm the night before. You see I just couldn’t sleep through the night regardless of how tired I was from the late-night travel from the prior day. I woke up at 7:00 pm and didn’t fall asleep again for many hours later.   This morning I called room service and they were closed so I looked at the coffee maker in the room. It looked like it hadn’t been washed since the hotel was built.

Skype, MySpace Partner

October 16, 2007

Just a few days ago I mentioned Skype should be getting more involved in social networking. I also said the company should be streaming audio and video through its client.   Interestingly, 48 hours or so after my post, Skype has announced they have worked a deal with MySpace to integrate its internet telephony software into this social networking phenomenon.   Voice communication is "a competitive advantage to us for gaining users and keeping users," said Kyle Brinkman, vice president of product development at MySpace.   This is positive for Skype but also makes it difficult for the company to become more of a social networking company themselves. The reason of course is the MySpace deal may be in jeopardy if Skype becomes an effective social networking company.   Getting back to the beginning of this article – it seems MySpace and not Skype has made the deal to stream content via their service. Hopefully Skype will do this soon as well.   By the way, if you look at the comments from the Skype post you’ll see Matt Giteau thinks the reason there has been no streaming deal was because Zennstrom didn’t want a competing product to Joost.
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