Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


Communications Enabled Business Process

October 26, 2007

You may have heard the term Communications Enabled Business Process or CEBP. I always wonder where new acronyms come from so I did some digging. This particular term was developed by engineers who were bored by the current state of telecom terms. After all, there are only about 100,000 of them and it has been proven a single person can learn them all in a lifetime.   This of course was the impetus to develop CEBP as research showed most people will not even be able to remember what Communications Enabled Business Process stands for, let alone means.   Of course I kid and this is because I can’t believe we have yet another acronym to discuss, deliberate, explain, have conference sessions and webinars about, etc.

NET Acquires Quintum

October 26, 2007

On the face of it you might not see a merger between NET and Quintum as something predictable. NET is on the west coast, while Quintum is on the east. Quintum has had a consistent branding message over the past decade or so and NET has not.   But there is an area where both companies do play and that is in unified communications and specifically how UC relates to Microsoft. You see, both companies are working closely with the Redmond-based software company.   This is where there is some overlap.

Phone Calls without Subject are Rude

October 26, 2007

Vonage, Verizon Settle

October 25, 2007

Today gave some great news for Vonage and its shareholders. Verizon and Vonage have settled the ongoing patent dispute for a maximum of $120 million. The company saw its stock close at $1.53 at the end of the day’s trading, down 4.38%. This news caused the stock to jump in after-hours a total of $1.12 or 73.20% (as of 6:00 pm EST).

Microsoft’s Facebook Stake

October 25, 2007

Did Microsoft make a good move investing in Facebook? The answer is definitely yes.   The $240 million price Microsoft paid for a 1.6 percent stake in Facebook values the 3.5 year old company at $15 billion.   This is a small amount of money for Microsoft and gives the Redmond-based company access to Facebook’s 35 million registered users. According to Quantcast the social networking site has 25 million unique visitors per month.

Verizon Wireless Settles on Deceptive Marketing

October 24, 2007

I have extremely favorable ratings regarding Verizon Wireless BroadbandAccess. The speed of the system has been great over the many years I have used it. Lately, whenever I am on the service, I feel uncomfortable. Why?

Skype Mobile Phone

October 23, 2007

Skype will soon have a mobile phone on the market and more exciting VoIP news there cannot be. I would imagine it will be a dual-mode device which auto-senses WiFi networks and sends calls on its service. Why would you want such a thing?   Well for one thing, audio quality will be better with this device over a WiFi network when calling other people on Skype.

Polycom and Ekahau Partner

October 23, 2007

As the world becomes more interconnected (read: smaller), the need for increases in productivity grows exponentially. The reason is simple. The more countries get into the act, the more competition each company has to deal with.   Thankfully, technology comes to the rescue once again and to that end I would like to point out that WiFi telephony makes companies more productive in more ways than one. We all understand users can use a wireless LAN phone to hook into a PBX so as to not miss important phone calls.

NY Taxi Strike

October 22, 2007

It has been a busy day and although I tried to blog a few times today, nothing came out. It wasn’t writer’s block as much as there seemed nothing really interesting to cover. Many times I blog when I feel passionate about something.   So what caught my eye today is the taxi cab strike -- striking twice in 30 days, what is this France? The cab drivers are striking again because they are adverse to credit card machines and GPS.

Presence vs. Stalkers

October 21, 2007

Presence is a really great technology because it keeps people from playing phone tag – among other things. It is an absolute productivity accelerator as it allows people to know what people are up to 24x7. But therein lies the problem. I am not sure I am 100% comfortable with everyone knowing when I am online, on the phone, in a meeting, etc.   So the solution to this problem proposed by most people in the industry is to allow different people to know differing amounts of information about us.
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