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Technology

Taqua Success

June 11, 2007

The resurgence being seen in the IP communications space has changed or refocused the business models of countless companies. VoIP and video over IP growth seem unabated and there has been record M&A activity in the market as of late. Avaya being purchased by private equity for a premium and Mitel acquiring (latest news) Inter-Tel are just a few examples of companies investing in the growth of enterprise IP communications.   The service provider market too is growing nicely. Smaller carriers are all looking for ways to generate more revenue from their customers and many of these carriers are looking for solutions which afford them maximal flexibility while remaining cost-effective.   Enter Taqua, a softswitch manufacturer who flew high in the glory days of VoIP which I define as roughly 1998-2000.

Interesting Reading

June 9, 2007

  Here are some things to keep you busy this weekend. Some articles in the IP Communications and contact center spaces followed by some events worth registering for. All of these are TMC articles and events btw. Enjoy!   IP Communications News   1.

UC For the Trading Floor

June 7, 2007

Foundry Networks

June 7, 2007

Many of you may remember the story of my visit to COMDEX back in 1997 to tell the information technology world TMC was going to launch Internet Telephony Magazine. The typical reaction was confusion and in many cases giggles. At the time, the only products in the space were software allowing PC-to-PC calling and a gateway or two.   In 1997 there wasn’t an industry, just a handful of disjointed products. Over time, the IP telephony space which can now be referred to as IP communications became a real market.   Today, VoIP has not only become a growing market, it is a big reason many companies who sell networking products are experiencing growth.

Google and Apple Collaborate

June 7, 2007

Road Warrior Bill of Rights

June 7, 2007

Democrats Say You are Lying

June 7, 2007

Here is an interesting story from CNET on Google’s need for more immigrants with H1-B visas. According to the article, some Democrats wonder if Google is doing enough to recruit Americans. The question worth asking is are these Democrats serious?   One of the most ingenious hiring campaigns I have ever seen in the United States comes from Google. This billboard which poses a math question and requires you to know the answer before responding is an example of Google going above and beyond to hire US workers.   This story was even on NPR.ORG… Don’t tell me some Democrats missed it.   Google is spending millions of dollars on recruiting in the US and took the time to testify in Washington on this matter.

Oracle

June 6, 2007

The Oracle machine seems to keep rolling along day after day, week after week. Not only does the company continue to acquire best of breed companies and add them to their product/service offering they are also busy spending time educating the masses on a number of topics.   I recently came across some informative white papers from Oracle on a variety of topics.   TMCnet’s Stefania Viscusi wrote an article recently about Transforming IT which focuses on an Oracle white paper of a similar name. The white paper takes the readers through convergence, good governance and focuses a good deal on hosted services. Here is the Oracle white paper if you want to learn more.   Another article by Stefania details CRM/call center on-demand  solutions and features a case study on how hosted call center services helped an SMB provide better service in their virtual call center.   According to Stefania, “With the solution, not only were they able to better manage incoming call requests and better answer to caller needs, they were also able to allow agents to work from home.

Communigate Unified Communications

June 6, 2007

I just recently demoed a complete unified communications platform based on Flash and Flex2 and all I can say is wow. Pronto! Is a complete communications media center with unified communications built-in. The application has a great user interface that is faster than AJAX technology which is typically powering the latest web 2.0 applications like Google maps.   Another benefit of Flash is the system is more secure.

Google Goes Green

June 6, 2007

Google announced today it has acquired PeakStream. The company makes tools for programming multiple processors and this technology can be applied to multicore chips such as GPUs or graphical processing units.   Speculation exists the company may have made this purchase so as to allow Google’s servers to bring the GPUs into the mix when writing programs. Google’s programming language is highly abstracted from the hardware and if the company can find a way to leverage the powerful GPUs in the hundreds of thousands if not millions of servers it owns, the result could be an increase in server efficiency.   In the end, this efficiency increase will save Google electricity, resources and of course time, as processing will take place much faster.   This acquisition could be looked at as the ultimate “green” play… allowing Google to take advantage of millions of dormant graphical cores in its servers. As I mentioned yesterday, the world is going green, prompting TMC to launch it’s Green Conference in Los Angeles later this year.
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