Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space



September 4, 2007

I recently had the opportunity to ask Patricia Tessier, vice president of Product and Marketing at MOBIVOX, about deploying Skype, the IP communications space and more.   You may recall I mentioned the company in a post about about wireless companies at ITEXPO which by the way is less than a week away. Where has the summer gone?   MOBIVOX provides voice related applications for the cell phone, bridging the gap between mobile phones, VoIP and Voice over Instant Messaging (VoIM) while connecting mobile, PC, or home phone to any network.   To learn more about the company, read this article published on TMCnet from earlier this year.     RT: Please outline your new corporate initiatives. PT: We are in the midst of extending the reach of our network to additional countries and improving the usability of our service.   RT: How is IP communications changing your company’s strategy? PT: We built a global origination and termination network by leveraging IP communications.   RT: What is the biggest request coming from your customer base? PT: Our customer feedback to this point is very encouraging.


September 2, 2007

I recently had the opportunity to ask Steve Northridge of Ulticom about IP communications, his business and what the future possibly holds for the company.   Ulticom deploys service-enabling communications software for the telecommunications industry with signaling software that enables deployment of mobility, location, payment, switching and messaging services within wireless, IP, and wireline networks.   To learn more about the company, read this article published on TMCnet from earlier this year.   RT: Please outline your new corporate initiatives. SN: Ulticom has been the world leader in signaling products with our Signalware platform which supports SS7, Sigtran, SIP and Diameter allowing our customers to focus on the value they bring through the deployment of applications on the carrier grade Signalware platform. New corporate initiatives are centered on our nSignia product line which leverages our Signalware platform to provide gateway functions packaged on a computer platform ready for deployment with no customer development required. The nSignia product line is in response to changing the signaling transport environment combined with the desire from our customers to isolate the signaling component allowing the customer application to be agnostic to the signaling requirements for different deployments.   RT: How is IP communications changing your company’s strategy? SN: IP communications has become pervasive. Traditionally, SS7 is transported over lower level protocols specifically designed to support SS7.

VoIP Supply Thanks TMC

September 2, 2007

One of the most satisfying parts of my job is working with smaller and newer companies and helping them become larger, more profitable and eventually large. I like to help large companies as well of course but the small ones are always more grateful as they can more easily measure how you’ve helped them and subsequently give you credit. They also have more skin in the game.   Recently Garrett Smith was nice enough to detail how TMC and VoIP Supply have worked together over the years to help VoIP Supply become the successful company they are today. Of course TMC can’t take all the credit… We can only help with branding, thought leadership and lead generation.

Skype, SIP and Asterisk

September 1, 2007

Dan York Speaks

September 1, 2007

Google Bashing

August 31, 2007

John Battelle has some thoughts on a recent Economist article on Google which talks at length about the growing list of Google haters from telcos to television networks. According to the blog entry and article, one of the biggest challenges Google has to deal with is user privacy.   Google’s growth into so many new areas will increasingly make it a target and it is doing exactly the same thing Microsoft was hated for – using its dominant position in one market to wipe away competitors in other spaces. Of course any and every company should do what they need to in the quest to increase shareholder value. The question becomes whether or not this growth into virtually every area of computing, entertainment and telecommunications will be seen as positive or negative by consumers.   Either way, the company is just so strong and has made such great acquisitions; I believe they can afford to be less-liked as long as people still use their various services.

Miss Teen South Carolina

August 31, 2007

It is all about the education. Miss Teen South Carolina hit the nail on the head when she said our education system in the United States needs to improve so as she says, US Americans can one day hope to aspire to be as well-educated as the people of Iraq and South Africa. At least I think that is what she said – you may watch the video for yourself and decide. Of course as she reminds us, we need to also include the Asian countries so we can help build up our future.   If you haven’t seen the video, make sure you are sitting down first.

Robot Mouse

August 29, 2007

Polaris IP

August 29, 2007

Polaris IP is a company you probably never heard of but they have a patent on an e-mail routing system and are using it to sue the Internet’s largest companies. In particular, Google, Yahoo!, Amazon, A9, Borders, AOL and IAC/Interactive Corp among others are named in a suit claiming infringement on patent 6,411,947.   With ITEXPO just around the corner I haven’t had the time to delve deeply into this patent. Here is the abstract:  
A method for automatically interpreting an electronic message, including the steps of (a) receiving the electronic message from a source; (b) interpreting the electronic message using a rule base and case base knowledge engine; and (c) classifying the electronic message as at least one of (i) being able to be responded to automatically; and (ii) requiring assistance from a human operator. The method for automatically interpreting an electronic message may also include the step of retrieving one or more predetermined responses corresponding to the interpretation of the electronic message from a repository for automatic delivery to the source.
  This patent seems to apply to a number of advertising related companies as they all use a machine to determine which ad will be served based on web page content.   The original patent claim was applied for by a company called Brightware.


August 28, 2007

Inter-Tel executives Aron Aicard (Director of Product Marketing), Jon Young (Director, Softswitch Technology) and Rick Ringel (Strategic Solutions Engineer), gave me this exclusive interview. They talked to me about Inter-Tel’s new corporate initiatives, the impact of SIP technology, and the future of the market in general.   Recently merged with Mitel Networks Corporation, Inter-Tel is a high-profile provider of business telephone systems and related software products.   It will be interesting to see how Inter-Tel/Mitel does under the leadership of the capable Mitel and Inter-Tel management. This includes of course Sir Terry Matthews who seems to turn everything into gold.   Please outline your new corporate initiatives.   Now that its merger with Mitel has been concluded, Inter-Tel is working closely with its colleagues at Mitel to broaden its collective suite of solutions to deliver seamless, advanced IP platforms, applications and services to businesses ranging from large enterprises to SOHO environments.        How has SIP changed communications?   We are only in the early stages of SIP acceptance, but Inter-Tel sees SIP—and other industry standards—as integral to the evolution of business communications.
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