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First ITEXPO East ’07 News

January 11, 2007

A Banner Blogger Day

January 11, 2007

It is good to be a blogger today with the news that for the first time in a federal court, two of the press seats will be reserved for bloggers. After two years of negotiations with judicial officials across the country, the Media Bloggers Association, a nonpartisan group with about 1,000 members working to extend the powers of the press to bloggers, has won credentials to rotate among members at the trial of I. Lewis "Scooter" Libby.   Part of this Washington Post article is a bit disturbing but accurate and follows below:  
"Blogs are first and foremost a conversation, people talking," said Jeff Jarvis, a journalist-turned-blogger who created a forum called BuzzMachine. Blogs, he said, have a "different biorhythm" where postings that are initially inaccurate or unfair are corrected online through readers comments and updated blog entries. "This is a world," he said, "where you publish first and edit later."
In reality people are looking for their news to be faster and faster. Sometimes they don’t mind inaccuracies if they get the news first and it gets corrected by the community.   While the concept of blogging material that could be potentially incorrect disturbs many, the world is changing.   In the end, the consumer dictates what they want and they have spoken.   This past weekend I was at a birthday party and one of my relatives was thanking another relative because he hooked her on the Perez Hilton blog.

The Days Musings

January 9, 2007

Here is a smattering of news and views of recent events:   Great news – We may have found and killed life on mars. How does one analyze such news? This could be one of the biggest discoveries of our lifetimes and – we accidentally kill it? Ok let’s just hope we don’t get extraterrestrial visitors to our planet who don’t realize humans are life forms.   Yahoo!

Florida is on Sale for ITEXPO!

January 8, 2007

  It is not too late to book your flights to ITEXPO   I just went to Expedia and checked the airfares for the upcoming Internet Telephony Conference & Expo coming up in a few weeks. Boy was I surprised. I have never seen such low fares just two weeks from any show. And this is with no Saturday night stay requirement.

Mitel

January 7, 2007

By now it is no secret I spent some time in Canada recently and met with a number of companies in the Terry Matthews family. One of these companies is Mitel and over the decades this company has proven to be far ahead of the technology curve. They haven’t been the marketing leader mind you but they always focused on technology and innovation and this allowed them to do well throughout a telecom market having its share of ups and downs.   In the early 1990s I remember Mitel at shows like ICA and TCA in places like San Diego, California exhibiting converged solutions integrating the PC and the phone system. Mitel has always been innovating.

Diamonds are For... the Web

January 7, 2007

If you are interested in how a dotcom company made it through the bubble and emerged as a leading diamond retailer -- one of the top three in fact, check out When Buying a Diamond Starts With a Mouse by Gary Rivlin of the New York Times. The story focuses on Blue Nile and the online diamond behemoth says nearly every day, the company sells a ring costing $20,000 to $40,000. Last month alone, more than a dozen people bought diamonds that were so expensive — $50,000 or more — that Blue Nile delivered them in armored trucks with armed guards. The article didn’t mention Amazon.com who is also looking at becoming a major force in the jewelry business.

VoIP Changes the Lives of Disabled Veterans

January 5, 2007

Many people know how VoIP has changed lives and how it has allowed communications to take place among people who previously could not afford to communicate. Voice over IP is obviously disruptive but at the same time it has changed the world in many ways. We know about cost savings and how service provider business models have evolved over the years but we have not seen enough media attention on how VoIP is changing lives by enabling people who could not previously be employed to finally get jobs.   There are hundreds of thousands of disabled veterans in the world and in these distinguished American citizens are often unable to contribute to the workforce because they aren’t able to commute to a job.   In May of last year I wrote about how call centers are changing lives and specifically about the excellent work Ken Smith is doing as Program Manager at the Military Order of the Purple Heart (MOPH).   Here is a refresher from the above article:   In November of 2005, the Military Order of the Purple Heart Service Foundation or MOPHSF started its first class of 15 disabled, combat wounded veterans in an online call center training program called Veterans Business Training Center or VBTC.

This training was 15-weeks, 600-hours long and focused on the Five9 dialing platform. As it turns out, Five9 gave this agency very favorable rates for their service and they should be commended for doing so.

The foundation allowed the trainees to use this platform to call prospect donors on behalf of the foundation to solicit contributions in the state of Virginia.



Channels

January 4, 2007

One of the fastest growing areas of TMCnet is the channels program which are micro-communities of interest. These channels focus on so many topics I can’t list them all but a few of the more recent ones are here for your perusal. The span virtually every area of communications and they are to me the future of the internet. Why?

Call Recording

January 3, 2007

I recently noticed the new VoIP call recording channel on TMCnet and thought it was worth checking out as VoIP call recording is becoming a fast growing area? Why? Well call centers need to record as many calls as feasible to protect themselves and also to ensure they comply with myriad regulations.   In addition – and speaking of myriad regulations – Sox regulations are quite onerous and public and private companies need to consider recording all calls to comply with various state and federal laws.   This channel will be a good resource for call recording in the world of IP communications and as I perused it just now I learned In-Stat says 7.9% of US households use a VoIP service. Pretty amazing.

Prediction: $100 Laptop to Create Billionaire

January 3, 2007

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