Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Technology

Mitel Presence Tour

February 15, 2007

Today I will be flying to California to speak tomorrow at a conference hosted by Mitel. The name of the tour – I kid you not is the Presence Tour 2007. I will be discussing Unified Communications among other topics.   Here is all the info you need to know.   It will take place tomorrow in Costa Mesa at the Westin South Coast Plaza. I will be a speaker and am apparently substituting for Sir Terry Matthews – which is a great honor.

Findnearby.net

February 15, 2007

I happened upon a blog entry from Marc Robins this am discussing the website mashup findnearby.net. I have been a big fan of mashups of the years and this is probably one of the most useful ones out there.   The site allows you to enter a product you are looking for as well as a zip code and a search radius in miles. It then checks Wal-Mart, craigslist, Amazon and eBay for your product.   I tried it a few times and it seems to work acceptably well. To be better it needs more retailer participation.   Still, this is the type of service that can save your rear when you need a product ASAP and want many options.   As Marc says, when this thing adds click to call functionality it will be even better.

iPhone, AT&T U-verse, Blackberry and Hosted Communications

February 14, 2007

Edgar Bronfman Jr. a record company exec speaking at CTIA is right on when he says the interface on cell phones can use drastic improvement. On average, Bronfman said, it can take a person 20 clicks to buy a ringtone, depending on the carrier network the consumer is using. He also complained about the fact that ringtones, full-track songs, music videos and album art are all sold in separate virtual stores.   I believe Apple has and will continue to change the mobile phone industry and if the industry doesn’t get its act together soon, Apple will steamroll it. Somehow Apple does everything design-wise better than any other company.

Future TMC Employee

February 13, 2007

iPods, Blackberrys Banned

February 7, 2007

Today the government banned the automobile arguing that by doing so hundreds of thousands of lives would be saved. The logical argument presented by our leaders was that the government needs to protect citizens from themselves.   Could you imagine if such a thing were true? There would be panic in the streets and the stock market would tank. People wouldn’t be able to get to work, enjoy themselves by driving away on vacations.

TMCnet Mobile

February 2, 2007

If you are looking for the best communications and technology news on the go be sure to check out TMCnet Mobile which will display very well on most mobile devices. The service is in alpha at the moment but seems pretty stable based on my brief experience.   Any web browser can see this page by the way. Check it out now if you like.   One thing it does that I consider great about this new service but others may not like is that it allows you access to parts of TMCnet that are formatted for the mobile device.   In other words if a link exists in an article that is not formatted for the mobile device you can still get there. This is great depending ion your web device.   What is very frustrating to me about other sites is that when you click on a link in an article that is not formatted for a mobile device you get redirected to a page that is a mobile home page.

Vista Analog Hole

February 2, 2007

George Ou over at ZDNet a past speaker at ITEXPO has some great analysis of a Vista security hole that is basically a backdoor left open by the new operating system’s ability to recognize spoken commands. Microsoft is downplaying the need to worry about this flaw but Ou thinks the company should make some changes to make the OS safer.   Although a hacker would have to be sophisticated to exploit this hole there does seem to be a real possibility that a hacker could take control of your computer by using this exploit. If you happen to hear sound coming out of your computer – something similar to a voice speaking – you may just have a problem.   For more check out George’s great article.

IMS: Are We There Yet?

February 2, 2007

Here is my unedited Publisher’s Outlook for IMS Magazine for February 2007.

I start this column thinking about the most recent TMC IMS Expo last week in Ft. Lauderdale, FL. The takeaway for me from this event is that the market is somewhat confused about IMS.   Still, I can’t help but wonder if history is repeating itself. After all when I launched Internet Telephony Magazine – the sister publication to IMS Magazine, many service providers did not take the technology seriously.   Service providers first universally dismissed VoIP and then started to experiment with it when carrying their backhaul traffic. One would imagine the cable companies would have jumped all over VoIP quickly but they just didn’t.   There was early euphoria for IP telephony in 1998-2000 but from 2001-2003 virtually all service providers dismissed VoIP as something just not viable or worth discussing.

IFS

February 2, 2007

Please enjoy my High Priority Column in the February 2007 issue of Customer Interaction Solutions Magazine.   IFS: Another Hat In The CRM Ring   The world of software is succumbing to a few forces which seem to be operating in stark contrast to one another. In most industries where we see consolidation, it is due to private equity reasons. There are hundreds of billions of dollars being thrown around, and if your company wants to make an acquisition, there may be a waiting list of private equity firms that will want to give you money to make the deal happen.   In addition, the appeal of being a public company has faded for the moment and, as a result, some of the money in the industry has been spent on taking public companies private. One example is the purchase of Aspect by Concerto, creating Aspect Software.   One strong force is that of consolidation which, ironically, in the CRM space is being driven more by Oracle than by private equity companies.

The Real Unified Communications Relationship between Microsoft and Nortel

February 2, 2007

The Real Unified Communications Relationship between Microsoft and Nortel   With all the IP communications industry focus on ITEXPO last week it was difficult to get a chance to share my thoughts on happenings from the prior week – especially between Nortel and Microsoft.   I really had a great time in New York listening to Steve Ballmer the CEO of Microsoft and Mike Zafirovski the CEO of Nortel talk about their collaborative Unified Communications strategy. What you may not know because you weren’t at the press conference is just how passionate Steve Ballmer is about communications. He is serious about our market and this could be a very good thing.   When I asked Steve about educating the market about Unified communications he got animated and his eyes lit up. He said, “When you show people this stuff, they get it.
Featured Events