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Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


WiFi Goes Green

June 15, 2007

Apathy Vs. Reality

June 14, 2007

The FCC is inviting public comments on the XM/Sirius Satellite Radio merger. The commission is requesting that applications be snail mailed or e-mailed to them no later than July 9, 2007. The commission will reply to the concerned parties by July 24, 2007 and declare its conclusive stand by the year-end.   My opinion? No one really cares about this issue.

Taqua Success

June 11, 2007

The resurgence being seen in the IP communications space has changed or refocused the business models of countless companies. VoIP and video over IP growth seem unabated and there has been record M&A activity in the market as of late. Avaya being purchased by private equity for a premium and Mitel acquiring (latest news) Inter-Tel are just a few examples of companies investing in the growth of enterprise IP communications.   The service provider market too is growing nicely. Smaller carriers are all looking for ways to generate more revenue from their customers and many of these carriers are looking for solutions which afford them maximal flexibility while remaining cost-effective.   Enter Taqua, a softswitch manufacturer who flew high in the glory days of VoIP which I define as roughly 1998-2000.

Interesting Reading

June 9, 2007

  Here are some things to keep you busy this weekend. Some articles in the IP Communications and contact center spaces followed by some events worth registering for. All of these are TMC articles and events btw. Enjoy!   IP Communications News   1.

UC For the Trading Floor

June 7, 2007

Foundry Networks

June 7, 2007

Many of you may remember the story of my visit to COMDEX back in 1997 to tell the information technology world TMC was going to launch Internet Telephony Magazine. The typical reaction was confusion and in many cases giggles. At the time, the only products in the space were software allowing PC-to-PC calling and a gateway or two.   In 1997 there wasn’t an industry, just a handful of disjointed products. Over time, the IP telephony space which can now be referred to as IP communications became a real market.   Today, VoIP has not only become a growing market, it is a big reason many companies who sell networking products are experiencing growth.

Google and Apple Collaborate

June 7, 2007

Road Warrior Bill of Rights

June 7, 2007

Democrats Say You are Lying

June 7, 2007

Here is an interesting story from CNET on Google’s need for more immigrants with H1-B visas. According to the article, some Democrats wonder if Google is doing enough to recruit Americans. The question worth asking is are these Democrats serious?   One of the most ingenious hiring campaigns I have ever seen in the United States comes from Google. This billboard which poses a math question and requires you to know the answer before responding is an example of Google going above and beyond to hire US workers.   This story was even on NPR.ORG… Don’t tell me some Democrats missed it.   Google is spending millions of dollars on recruiting in the US and took the time to testify in Washington on this matter.


June 6, 2007

The Oracle machine seems to keep rolling along day after day, week after week. Not only does the company continue to acquire best of breed companies and add them to their product/service offering they are also busy spending time educating the masses on a number of topics.   I recently came across some informative white papers from Oracle on a variety of topics.   TMCnet’s Stefania Viscusi wrote an article recently about Transforming IT which focuses on an Oracle white paper of a similar name. The white paper takes the readers through convergence, good governance and focuses a good deal on hosted services. Here is the Oracle white paper if you want to learn more.   Another article by Stefania details CRM/call center on-demand  solutions and features a case study on how hosted call center services helped an SMB provide better service in their virtual call center.   According to Stefania, “With the solution, not only were they able to better manage incoming call requests and better answer to caller needs, they were also able to allow agents to work from home.
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