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Rich Tehrani
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Million Customer VoIP Club

April 20, 2006

Speaking at the ATA next week

April 18, 2006

Yes I am on my way to Louisville, Kentucky to speak on VoIP to a group of hundreds of resellers and next week I get the privilege of addressing a different group altogether – contact center executives. What I like about seeing and meeting with such disparate groups is that I see the different perspectives of the market. I also thoroughly enjoy talking with service providers like I did recently at the Voice Peering Forum in Miami recently.   If anything, addressing different groups keeps me on my toes and the content as fresh as can be. I am always tweaking and trying to find the absolutely most relevant yopics for my presentations.   Here is a release that will hit the wires soon:   FOR IMMEDIATE RELEASE   For More Information, Contact:                                                                                    Kristyn Emenecker                                                                   Co-President, ATA NY Metro Chapter                                                Mercom Systems, Inc.                                                              (201) 507-8800 x.

IMS Party at GlobalComm

April 18, 2006

We are about to announce details of our annual Supercomm – whoops – GlobalComm party that we put on with the IPCC. This is now the third year of this party. Last year it was at Sears Tower, the year before on a cruise ship and now it is bigger and better - at Chicago Landmark Soldier Field.

There is a new theme this year and you cannot miss this event.

It will now be an IMS party co-sponsored by the IMS Forum –formerly the IPCC. It will also be sponsored by TMC's new IMS Magazine and IMS Expo.



Veoh

April 18, 2006

JetBlue

April 18, 2006

Oracle and Asterisk

April 18, 2006

Sorry about that

April 17, 2006

Sorry about the whole not blogging thing today. I had meant to see the accountant and sign the tax documents a few weeks back but as luck would have it today was the day I saw him. In addition -- despite my best intentions to get in early -- I woke up before 6 am but somehow decided to close my eyes for a second.   Thankfully the kids woke me up a few hours later. I was straight into meetings for a whole day just trying to catch up with e-mail between the words being spoken in the meeting.

Vodafone Could Buy Vonage

April 14, 2006

Recent reports point to the fact that Vodafone may be targeting fixed line telephony as a way to allow it to offer bundled services. The wireless leader is a global powerhouse and needs to find a way to compete with other companies that are increasingly using bundling to attract and keep customers.   The natural expansion play for the company is to purchase cable companies in the US or to focus on WiMAX. Another option is to pick up Vonage or Packet8 so that it can become an overnight VoIP (and thus a fixed line phone) company.

VoIP Going Mainstream

April 13, 2006

My friends in the North Carolina area have probably already seen that I was quoted in the local newspaper, this morning. The Charlotte News & Observer has an article that is written by John Murawski which discusses the mainstreaming of VoIP services.

The article was prompted by a company Bandwidth.com who recently signed an agreement with CompUSA to deliver VoIP service in their retail stores.

John’s article is certainly balanced with a a good smatteringof examples and lots of research which is evident in excerpts like this:

Southwest Durham Family Medicine switched to VOIP as a cheaper way of getting voice and data services from the same company, said David Brooks, manager of the six-employee medical practice. Brooks described the service quality as excellent.





"Sometimes it's so clear on the phone, there's no static, and people think the call's been dropped," Brooks said.


This particular statement is why some vendors actually put noise on the line intentionally so people don’t think the call has been dropped!

Here is my quote:

"This is another step in the mainstreaming of the VOIP market," said Rich Tehrani, editor and publisher of Internet Telephony magazine.




Cacti

April 12, 2006

When IP based call centers first came of age there was a challenge presented in how to record VoIP calls and further, where to record them. I met a number of call center companies at TMC’s VoIP Developer show who were there to solve this precise problem. There are now a number of companies targeting this situation. Once company that has made this once prickly situation easier to deal with is Cacti.

The company’s Converge VoIP platform supports SIP and H.323 as well as many of the current compression standards.

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