Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


Rumsfeld on eBay

February 17, 2006

Rumsfeld says that terrorist groups have mastered getting media attention. The US government is well behind. Here are some direct quotes from the article:

"Our enemies have skillfully adapted to fighting wars in today's media age, but ... our country has not adapted," Rumsfeld said.

"For the most part, the U.S. government still functions as a 'five and dime' store in an eBay world," Rumsfeld said, referring to old-fashioned U.S. retail stores and the online auction house respectively.

The Bush administration has not been the most technically savvy and I am proud to see that someone who is a senior member of the administration is acknowledging how important technology is.

Getting Paid to VoIP

February 14, 2006

It seems that many of the predictions of the dotcom days are coming true. Online ads are a multibillion dollar industry and the industry is not slowing down. Virtually all companies sell online and all industries sell using the web in large quantities.. Perhaps one of the few industries that failed at selling online was the pet trade where 60 pound bags of food just didn’t make sense to ship.

IMS Forum

February 12, 2006

The IPCC announced they will be changing their name and altering their coverage to IMS becoming the IMS Forum. Michael Khalilian and his team at the IPCC have done an amazing job for the VoIP industry. The association started as the Softswitch Consortium and has now evolved into the IP Multimedia Subsystem. This is huge news and is great for those companies looking to get into IMS as this association should further the needs of service providers and equipment providers alike.

For more information check out the IPCC website until the new IMS Forum site is up and running.

RIP Jeeves

February 12, 2006

Web 2.0 Applications

February 9, 2006

Google on the Desktop

February 8, 2006

Russell Shaw has some great analysis on what Google could be up to. It seems logical based on his analysis that we will soon see Google competing with Microsoft Office. It would further seem that this software could indeed be free meaning Microsoft’s cash cow is in jeopardy of being slaughtered.

Ouch. There are few choices you have when your competition takes something you charge for and makes it free. Microsoft has undercut the prices of so many rivals over the years and has given away software that others charge for that they may have put more companies out of business than the bubble bursting.

Anyone remember paid VocalTec Internet Telephony software being put away by Microsoft’s NetMeeting?

Google is now in the position to return this favor.

It looks as if the search leader is on track to become a bigger and bigger part of our software purchases and in so doing further reinforcing their dominance on the desktop.

Catastrophic E-Mail Failure

February 8, 2006

If you are so connected to e-mail that you feel compelled to purchase a Blackberry and an EVDO card so you can access e-mail at all times, you really are addicted. We call Blackberries Crackberries because they are just that -- as addictive as it gets. While crack is illegal and detrimental to your health, using a Blackberry excessively is at least legal. Of course the NTP case could change all that but I wonder if Blackberries and e-mail in general is waning on the health of the digitally connected world.

I don’t know the exact number but I get about 600-800 e-mails of importance each day.

Eroding Privacy

February 4, 2006

There is the assumption of anonymity on the Internet. When you surf alone in a room you might be inclined to think no one knows what you do or what sites you visit. To the surprise of many, there are so many subpoenas coming to today's ISPs and search engines that these companies have subpoena management departments to deal with the influx of requests for information. Here is an excellent account on how privacy on the Internet is nonexistent.

The types of requests vary from what users have searched for to the content of their e-mail and even requests for map related searches.

Yet, many people still feel that the Internet is anonymous and don't realize that law enforcement officials are able to find who is doing what and use this information to arrest and convict criminals.

Alexa Competitor: Consumer Input

February 4, 2006

I have noticed a huge surge in Alexa popularity on the net and it seems to be a direct result of financial sites using Alexa to determine how a company is doing via its web traffic. Furthermore the advent of Million Dollar Home Page and its competitors has brought Alexa to the spotlight once again as the various pixel ad sites compete with each other to see who has the best rank (lower numbers are better). Alexa is not perfect but it seems to be a great way to evaluate website traffic for free.

I just learned there is a new Alexa competitor on the web named Consumer Input. To be honest between the Google Toolbar and Alexa Toolbar I am pretty much maxed out on toolbar real estate.

VoIP Trends

February 2, 2006

I have now been asked three times in one day what the trends were from the last Internet Telephony Conference & Expo last week in Ft. Lauderdale, Fl. I would have to say that the fixed mobile convergence and IMS conference tracks had a tremendous amount of energy and were standing room only. These sessions were just about as exciting as it gets and conferees and speakers seemed to feel that the audience was thirsty for more information. We have been asked by more than one speaker to dedicate more time to these sessions just to allow for the large amount of Q&A.

At the opposite end of the VoIP spectrum is IP contact centers where the sessions were also standing room only. The contact center market had seemed to slow for a few years.

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