I was recently interviewed by Jackie Rogers the host of the Kitchen Table Entrepreneur and I really enjoyed our talk as it focused on Gen Y/Millennials. If you have to ask - they are people who could be your kids or the kids of your kids. ;)
Why might listening to this interview be of interest? Well the first reason is you get to absorb the best ways to reach to your customers as they become more technologically savvy. There is a huge generation gap and now more than ever it is crucial to know how to communicate with a generation who not only may have different values but a totally different way of communicating with one another and you.
Here is the most interesting point for you to consider when wondering how much things are changing... In two independent studies of this generation - this is what people answered when asked when they would use email.
- 1) To respond to one of my friend's parents
- 2) To communicate with a teacher/professor
Customer Service the Gen Y Way will feature Rich Tehrani, in an online radio discussion of Generation Y Media Marketing.
Phoenix, AZ (PRWEB) December 11, 2008 -- Jackie Rogers will engage in a discussion about Generation Y Media and Marketing technology on her live internet talk radio program, The Kitchen Table Entrepreneur, airing on the VoiceAmerica Business Network on Thursday, December 11, 2008, at 1 PM Pacific Time. The show, entitled "Customer Service the Gen Y Way" will feature Rich Tehrani. Rich is the President and Group Editor in Chief of Technology Marketing Corporation based in Norwalk CT. Technology Marketing Corporation or TMCNET.com is the world's leading business to business marketing media company. Through offline and online media, TMC is the go to source for persons and companies who own and operate everything from call centers, voice over internet software, robotics, etc. Rich and his company are on the cutting edge of media designed for the 21st century.
Rich will be discussing many of these 21st century workers, who are part of Generation Y, persons born between 1980 and 1995. Rich will discuss some of his insights in working with the first totally technical generation. Find out more about Technology Marketing Corporation at www.tmcnet.com.
To access the show; log on at http://www.modavox.com/voiceamericabusiness. All shows will be available in Jackie Rogers' Content Library on the VoiceAmerica Business Network for on-demand and podcast download.
The VoiceAmericaTM Network offers the latest conversations in a talk radio format, providing education, interaction, and advice on key issues live, on demand as well as through pod cast download. If interested in hosting a talk radio show on VoiceAmerica Network, contact Jeff Spenard, President of Internet Radio at 480-294-6417 or at jeff.spenard @ modavox.com.
Contact Executive Producer Melissa Schmitz at 480-294-6410 for advertising / sponsorship information or other show details.
About Jackie Rogers
The show was created out of Ms. Roger's belief that this is one of the best times ever to start a business. There are emerging markets right here and opportunities always exist, regardless of economic forecasts. Ms. Rogers believes in an ever changing business environment it is almost imperative that a secure financial plan include some form of entrepreneurship. Her goal for the show is to motivate and share relevant news, views and information with the audience to make the best decisions in starting and running their businesses.
Jackie Rogers is a 25 year veteran of a Fortune 500 Financial Services company; with expertise in the field of customer service. During her career Ms. Rogers won numerous awards and recognition for her ability to manage customer relationships. In addition to her success in the financial services, Ms. Rogers also enjoyed success at several retail establishments for her customer focus. In addition, Ms. Rogers has worked with young people in a Chicago Public School as well as faith based organizations exciting and advocating entrepreneurship. She has consulted with neighborhood groups on small business growth and best practices. In addition to hosting The Kitchen Table Entrepreneur, Ms. Rogers has begun a small publishing business. Contact Ms. Rogers at http://thekitchentableentrepreneur.com or at her email address at kteshow4u @ gmail.com.
About VoiceAmerica / Modavox:
(OTC.BB MDVX), Modavox is the leading producer and distributor of online talk radio content, streaming approximately 250 hours of live programs and scheduled replays weekly on its Modavox VoiceAmerica™ Network (http://www.voiceamerica.com). Modavox, Inc. (http://www.modavox.com) is a pioneer in internet broadcasting, producing and syndicating online audio and video, and offering innovative, effective and comprehensive online tools for reaching targeted niche communities worldwide. Through its patented Modavox Central™ technology, Modavox "takes the search out of search," delivering content straight to desktops and internet-enabled devices. Through its proprietary StreamSafe™, WebcastWizard™ and Stream Syndicate™ tools, Modavox provides managed access for live and on-demand internet broadcasting and syndication, content management, online meetings, event management, enterprise communications and distance learning.