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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Sony Dash, AT&T Femtocell, 3PAR, Dell and HP

August 26, 2010

This morning my new Sony Dash arrived in my office and I have been meaning to set it up all day but failed. This gadget is essentially an iPad which is more chunky, cheaper and needs a plug to operate. Still, everyone I meet with these days asks if I have one and it seems like a tech rite of passage to have one of these in your office.

Phew - what a day.

Google Gmail VoIP, Cloud Computing and Other News August, 25 2010

August 25, 2010

It's been a busy day in the world of tech news as Google who already has a telecom service in Google Voice has expanded it into Gmail with a two-pronged goal of making it easier to call via Google's network and making the Skype IPO less lucrative. In addition, cloud computing has heated up with Nimbula receiving $15 million dollars so the ex-Amazon founders can purse providing private cloud services.

On the TMC front, we officially released TechZone360, our new site dedicated to all things tech and sporting a new and cool interface we hope you love. My readers got an unauthorized sneak peak last week (thanks for not squealing on me) and you can see it has evolved quite a bit these past days.

Agent Market Dies, Gets Reborn at ITEXPO

August 25, 2010

In the mid-nineties as the CTI market stormed onto the scene a slew of new unified messaging companies came onto the scene looking to sell systems which integrated voicemail into corporate email repositories and later IP-based phone systems. The biggest challenge of the day was the traditional interconnect or telephone system reseller didn't understand data and the data guys didn't get voice.

A new breed of reseller was born and the data and voice VARs who couldn't adapt were at a huge disadvantage which forced many of them to close up shop.

The agent market too is evolving as core products are being sold today through call centers and the Internet and if you are still doing business the way you did a decade ago, you are in deep trouble.

ITEXPO West 2010 Update August 24, 2010

August 24, 2010

I have lots of exciting news to report about ITEXPO West 2010 Oct 4-6 in Los Angeles - there will be a total of 12 collocated events at the show. Some of these include, 4GWE, Smart Grid, M2M, CVx, SPEC, Cloud Communications, MSPWorld, SIP Tutorial, VI Peering, App-Time and Lightwave ONE. There is also a Social CRM Expo, MSP World and much more.

I am trying to keep my readers up to date on what is happening in what is probably the most exciting tech week of the year.

Of Course Apple Will Take the 30%

August 24, 2010

Apple has two choices going forward - focus on platforms such as the iMac which are open and allow customers to run things like Flash games or close it all up and force users to use the App Store and pick up 30% on each sale and in-app purchase. Sure the company has to host massive data centers to deal with all the app downloading and upgrades but any sane person would do whatever it takes to move the entire company to iOS as fast as possible and start raking in massive amounts of dough.

What was that sound you just heard? Oh, about a dozen Adobe execs jumping off the rooftop of their San Jose HQ.

Hot Communications Trends August 20, 2010

August 20, 2010

I recently received a TMCnet What's Hot in VoIP newsletter which had a number of stories worth sharing. First off is Comcast who is losing VoIP share to competitors but is still moving forward with plans for WiFi roaming and philanthropy. I have noticed Time Warner WiFi hotspots popping up all around TMC HQ in Norwalk, CT but have yet been able to connect to the service. If I do, I will keep you posted on my impressions.

Tablet Update and Oracle Sues Google over Android

August 13, 2010

It's been a very busy tech morning so I spent some time assembling news you should be aware of before you grab your morning bagel and brew that pot of coffee.

Tablets, Tablets Everywhere

First off is an article from Harry McCracken at Technologizer discussing 32 tablets, slates and pads. Yes Virginia, there are alternatives to the iPad but surprisingly the iPod Touch isn't on the list.

Dialogic Eyes Video Compression, SBC Market with Veraz Acquisition

August 10, 2010

For those of you in telecom for decades you remember how in the mid-nineties Dialogic was the major company producing hardware and software building blocks in what we called the computer telephony/CTI spaces. They provided the market with DSP resource boards which at first powered simple voicemail systems but as Microsoft and Novell tried to muscle their way into the communications space, the world realized for the first time that telecom was becoming open and companies like Dialogic had the tools to convert analog signals into digital form and back.

A few years later the company was purchased by Intel and the brand became diluted and the company for all practical purposes fell off the radar. As an industry insider it was shocking really as an entire ecosystem of partners all of a sudden had to market and push product on their own.

Oracle's Larry Ellison Says Hurd Loss at HP a Huge Mistake

August 10, 2010

I spent some of the weekend covering the Mark Hurd resignation with a post titled Hurd's Resignation and HP's Odd Half-Decade where I discussed just how logic-defying the situation surrounding the ouster of this CEO is.

Some big news yesterday in the world of technology had to do with Mark Hurd and his resignation following a sexual harassment investigation where he was not found guilty. The woman allegedly involved with Hurd was a former contractor and according to a close source there was no romantic or sexual relationship between the two. What is unusual though is the company on a conference call characterized their relationship as "close" and "personal."

TMC Editorial Open House at 40+ Companies

August 5, 2010

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