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Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Google's Very Cool TTS Service

December 14, 2009

Search leader seemingly giving everything away for free now offers cloud-based text-to-speech as well

In what has to be one of the most interesting "simple" services, Google translate allows you to send the company a simple text string and have it converted to an MP3 file which is immediately downloaded and played. A developer could use this service to build a mobile app which reads e-mail or snippets of news or text messages or Twitter feeds or Facebook status or whatever you like. I took the liberty of trying this out and you can see what I did by clicking here.

SIP Trunking Providers

December 10, 2009

One of the areas of IP communications which is seeing tremendous growth is SIP trunking providers and suppliers and the reason is simple - the technology saves companies money and increases their telecom flexibility and ability to boost productivity. The move to SIP however is more challenging than just plugging a wire into a box. You need to be aware of security, quality and compatibility issues. But to buy legacy circuit switched equipment today is generally suicidal for a career so SIP trunking has to be on your immediate radar.

A Photo of a Typical SIP Trunking Session at ITEXPO


Droid Ads Say iPhone is Girly

December 9, 2009

Verizon's Droid ads pit the new phone against the Apple iPhone - comparing their manly device to one they infer is girly. To determine which phone has the most testosterone I put both phones through their paces. The verdict? Well, testosterone seems to have little to do with the basic functioning of each phone and there are enough men using the iPhone that I don't believe there are any technical or stylistic reasons why the iPhone should be considered a feminine device.

Digium's UK Connection - Asterisk Conference Sells out Twice

December 8, 2009


Digium, the Asterisk Company announced they recently inked a deal with Dorset, UK ITSP VoIP Unlimited to connect Digium's Asterisk-powered Switchvox platform with the carrier's SIP trunking solutions.

Bill Miller, vice president of product management for Digium, commented: "We chose VoIP Unlimited to provide services to the UK channel based on their established position in the country's ITSP market and their experience with Asterisk. Digium's seen strong interest in Asterisk and Switchvox by UK customers recently as they look to save money while gaining VoIP features and integrating voice with other business communications. We think VoIP Unlimited is an ideal partner for bringing these benefits to UK businesses."

ITEXPO East 2010 Miami Update

November 17, 2009

I just came across this web page with some important details on ITEXPO. I mentioned the keynoters in a recent post and I still think they are one of the best combinations of thought leaders in our space. Google Voice, Sprint, Digium, Polycom, Skype and Verizon Wireless are some of the companies you will hear from at the show.

In addition there are a full eight conference tracks you cannot find anywhere else:

Stay Ahead of The Ensuing Telecom Transformation

November 14, 2009

We are in the midst of a violent transformation of our communications networks which involves an immense amount of control being wrestled away from carriers and given to developers and end-users. Visit the iTunes App store or check out what is happening with free turn-by-turn GPS on an Android 2.0 device to get an idea of what I mean. The trend is not new by any means; the first time communications systems were allowed to interoperate with computer systems was in the eighties when the first Rockwell Automatic Call Distribution (ACD) systems started to communicate with IBM mainframes to give us CTI or computer telephony integration. This allowed screen pops which dipped into CRM databases allowing contact center agents to know who was calling and more than likely why.

New Gadget Blog

November 12, 2009

Droid Won't Kill the iPhone But Google Guide Might

November 8, 2009

For the record, Google Guide is not a product or service developed by Google. To learn what I believe this service can become, please keep reading.

I spent some time with the new Motorola Droid this weekend and I interviewed customers and employees of the store and came away fairly impressed with what I heard and saw. Certainly my outing at the Verizon store was better than my recent experience checking out the Blackberry Storm 2.

ITEXPO Keynoters Announced

November 5, 2009

We are thrilled to announce a slew of top notch keynoters for the upcoming ITEXPO which takes place in Miami, FL Jan 20-22, 2010. I will share them with you by first explaining why they were invited:

A keynote picture from ITEXPO East 2009 in Miami

Open Source

One of the biggest trends in tech this last decade has been open source and while you may not know this, I was a UNIX (the Linux precursor) system admin at TMC back in 1982 or so and I am a big fan of this OS which is reliable, stable and the strong basis for cost-effective solutions in a number of fields.

Microsoft Doomed?

November 1, 2009

Bill Gurley writes correctly that Google is positioned to take over the world. I am certainly paraphrasing and adding some personal bias - he describes in detail how the company invested great sums of money to assemble a superior turn-by-turn GPS database which includes a street view and in so doing is now able to take marketshare from competing mapping vendors by using advertising to subsidize the cost of acquiring this information.

Advertising revenue in fact will drive the company's operating system, software as a service and just about everything else.

As the company shares part of this revenue with partners you have seen wide adoption of Android by wireless carriers and no doubt hardware vendors installing the Google Chrome OS are next.

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