Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Open Source

Asterisk, Trixbox and Switchvox Training

January 20, 2009

It is a foregone conclusion that the open source market will benefit as companies look to take advantage of the lower costs and productivity benefits of IP communications and collaboration while holding the line on costs. If you are a reseller, VAR, interconnect, etc and you aren't looking to sell these systems you are at a tremendous disadvantage.

If I am a VAR, I walk into a customer and say here is what IP can do for you and here are low cost solutions which can help you while saving you a boatload of cash. In this economic climate, this pitch resonates - does yours?

The Weather Outside is Frightful

January 16, 2009

Despite Reports, Nortel Operates as Usual

January 14, 2009

Reports are circulating that Nortel has declared bankruptcy and pieces will be sold off to foreign firms. Company sources say this is untrue. Here is the complete story.

In the past 24 months, global financial markets have gone from encouraging companies and individuals to take on as much debt as they can to abruptly stopping all financing and debt renegotiation.

Nortel to File for Bankruptcy Today?

January 14, 2009

SIP Trunking For All

January 13, 2009

11 More reasons to Attend Digium Asterisk World

January 13, 2009

Bill Miller recently blogged 5 reasons to attend Digium Asterisk World in Miami in just under three weeks - Feb 2-4 to be specific. Tom Keating - the consummate competitor had to add one more reason but Bill and Tom don't know I have a secret competitive streak as well.

So I am going to add a few more... Sorry guys.

The Digium/Asterisk Community Grows

January 9, 2009

How to Make/Save Money With Communications Today

January 8, 2009

In my conversations with many in the telecom industry they tell me they are very excited about coming to ITEXPO next month in Miami. They explain, now is the best time to be at a communications show which not only addresses the entire telecom space but focuses on business - or making money.

They tell me this year, more than ever, they need to focus on generating earnings. Sure, the future, visionary aspects of communications are great (and will be disussed at the event) but I can tell you from personal experience, the companies in communications that haven't been focusing on sustainable business models can't pay their bills and many have already quietly closed their doors.

Nortel Under Assault

January 8, 2009


In a number of my meetings with companies in the tech and telecom space over the last few years, they have told me they are aggressively targeting Nortel customers. This was before the talk of bankruptcy which will likely make it easier for customers to be poached.

Ittai Kidron at Oppenheimer believes Juniper will benefit most from marketshare loss Nortel will see. Cisco and F5 will benefit as well according to this analyst but the revenue increase to Cisco as a result of marketshare gains will be minor when compared against Cisco's total revenue.

Aspect Makes Performance Management Acquisition

January 7, 2009

Combined entity to provide enhanced performance management, coaching, employee review and workflow functionality

Aspect has done a great job rolling up a number of call center companies and even in a slow economy is not letting up. In fact, the company just acquired AIM Technology, a company which streamlines the contact center process allowing organizations to more easily motivate, measure and manage employees. The San Francisco-based group was purchased for an undisclosed sum and the resulting product line will be called PerformanceEdge Performance Management.

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