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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Next Generation Communications Resource Launched

November 25, 2008

If there is one certainly it is that technology seems to evolve at a faster clip today than at any other time in our lifetimes. Moore's Law is part of this evolution but just as important is convergence. And by convergence I don't just mean voice and data. At this point it has become more than apparent that the every market is converging with one another.

Adtran Media Event: The Final Day

November 19, 2008



Today is the last day of the Adtran media event here in Huntsville. At the moment, a number of us from the industry media are listening to a panel of Adtran engineers as well as CTO Kevin Schneider. This panel allows us an opportunity to ask questions from the most technical people -- and those closest to product development, about Adtran's products and how they compete in the market.

One thing worth pointing out is the company says they rarely run into feature deficiencies and they are quick to react if they need to add a feature. The Huntsville, AL based company seems to thrive/focus on adding value to traditional products with better features and/or service levels.





IP Communications/VoIP and Tech To Do Well Under Obama

November 18, 2008

While many in the country - including most likely George W. Bush are counting the days until there is a change in leadership, those in communications and tech are likely wondering what the future will bring. According to some experts such as Andrew D. Lipman of Bingham McCutchen LLP, VoIP will enjoy greater protections and mergers will no longer be rubber stamped -- meaning a better competitive environment from a regulatory standpoint.

Couple this with the idea of having a national CTO and you begin to realize there could be a massive shot in the arm for the tech sector next year. Specific areas to get the boost include wireless, broadband equipment and telepresence/video.

Nokia, Sun: Sales Down, Oracle Sells Hosted CRM, American Airlines Does Mobile Boarding Passes and Microsoft Offers Free Financing

November 14, 2008

Here are some of the news items which caught my eye recently with some commentary:

Nokia predicts the recession and a lack of credit will reduce cell phone sales. Nokia Siemens too says there will be a slowdown next year. The company further thinks the fourth quarter will see industry volumes fall by 20 million.

ScanSource Communications Presents Optimistic Outlook

November 11, 2008

The future of IP communications seems very bright according to Buck Baker the President of ScanSource Communications. I had a chance to speak with him, Mary Ellen Grom, Mike Ferney and Yvette McKenzie today and they seemed quite upbeat about their opportunities. Of special note is their distribution of Polycom products such as videoconferencing. This area of their business is doing well as it offsets reduced travel budgets.

ScanSource plays a vital role in the distribution of products and services, shipping thousands of boxes daily from a 600,000 square foot warehouse outside of Memphis, TN where they help resellers with cash flow and even financing.



President Obama And The Coming Tech Revolution

November 6, 2008

I will admit it is difficult to put the words tech and revolution together less than 24 hours after John Chambers cratered confidence in technology with a conference call which mentioned that the next quarter will likely see revenues 5-10% lower than the same quarter last year.

But as we get past this hopefully-temporary negative news, I believe we are getting ready for another technological leap where companies of all sizes begin to embrace technology like never before.

It may be useful to go backwards before we progress and in so doing let's stop in the late nineties when Al Gore mentioned the term information superhighway in a speech on TV. Almost immediately the tech markets were abuzz and I remember the next Internet World expo saw traffic increase exponentially.

You see, government has always had a huge influence over tech.

White Spaces + Google/Yahoo Break Up = Great News

November 6, 2008

There has been a tremendous amount of news worth analyzing as of late and perhaps two of the most important items of note are the FCC's approval of vacant TV white spaces for the use of broadband data devices. I cannot emphasize how important this news could be to consumers as it is yet another broadband choice. Sure there are lots of details to work out but I am optimistic that consumers will see more inexpensive wireless broadband as a result. This will be fantastic for the tech industry as evidenced by positive comments from Google, Dell and Microsoft.

SMBs Buy Better Communications To Combat Slowdown

October 31, 2008

 In an economic slowdown, companies need to focus now, more than ever on their communications solutions. Today's technologies can make your company more efficient, save you money directly on communications costs as well as travel and even real estate.

Recently I had a chance to speak with Praful Shah, VP of Strategy from RingCentral, a company providing hosted communications services and he told me the last four weeks have seen business increase dramatically.

In a reaction to this increase, RingCentral surveyed its customers and found some very interesting trends. The company framed the survey as how Main Street is reacting to Wall Street - with a specific focus on the SMB.

TMC Partners with Ex-VON Execs, Launches 4G Event

October 30, 2008

Today the TMC team announced a new venture in partnership with Carl Ford, Scott Kargman, Joann Varello and others from the former VON team who currently work for Crossfire Media. The partnership includes web sites and events and will focus on the fourth generation or 4G wireless space.

 It goes without saying that Carl and Scott are very well known for the strong relationships and community the built in the fledgling days of IP communications. We entered this partnership with Crossfire Media to leverage these relationships.

Selling Communications in a Recession

October 29, 2008

Thoughts from Jon Arnold and a discussion regarding Nortel, Avaya and Cisco



How do companies navigate a slower economy? Well, you first need to show strength to ensure your potential customers are not scared off. As Jon Arnold points out today, this is a challenge companies like Vonage have struggled with. You also need to provide ROI.

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