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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Open Source

Open Source PBX Redesign

January 16, 2008

For you open source communications aficionados -- you know who you are --   ... I have some great news for you. TMCnet has recently worked with Sangoma to redesign the open source PBX Global Online Community. I hope you like it and come back again and again to get the latest information on everything open source.

In addition to the community here is the open source PBX RSS feed.  

Jon Arnold

January 16, 2008

TMC's newest contributor is Jon Arnold. Jon is is one of the most methodical and knowledgeable people I know in the IP communications space and I have always admired him a great deal. TMC has worked with Jon for many years and now we are proud to say Jon has become a regular columnist.

Here is his first column titled What is a Service Provider?.

You can find Jon's columns here and Greg Galitzine has more on where you will see Jon at ITEXPO next week.

ITEXPO - Huge International Draw

January 16, 2008

As Tom Keating mentioned earlier today we are proud to announce that Internet Telephony Conference & Expo which will take place in just under a week in Miami Florida has registrations from 74 countries, a 15.6% increase over last year.

The show takes place January 23-25 and I hope you can make it.

As cold weather comes to many parts of the world, now is a good time to come to ITEXPO where you can enjoy the heat of the red-hot IP communications industry and a bit of sun as well.

Hope to see you there. Have a safe trip!

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Important Interviews

January 16, 2008

Recently I was fortunate enough to be able to interview a number of thought leaders and others who have given me their perspectives on the communications market, the future, the entry of Google, Apple and Microsoft into the space and much more.

Here are some of the more interesting interviews for your reading pleasure... I really think we can get a healthy read on where communications will be headed in 2008 by absorbing some of these comments.


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Tech News 01/16/07

January 16, 2008

It has been a pretty big news day so far this early morning. Intel perhaps is responsible for the biggest portion of today's market movement as last night they announced earnings which were not all that bad but the stock got slammed anyway. I am a shareholder of Intel as a point of disclosure.

Ending a six-month long saga many thought was over, Oracle will be buying BEA Systems for 8.5 billion dollars in an all-cash deal. You may recall this summer that the two companies were negotiating over this sale with BEA rejecting an earlier offer from the database and software giant.

The Wall Street Journal has good financial analysis of Synchronoss Technology, the company behind the iPhone activation.



Quantcast Update 01/08

January 15, 2008

On November 6, 2007 I had a post (see bottom of post for chart) where I showed how TMC compares with other IP Communications sites. I did this by pulling numbers from Quantcast, a web service which tracks web traffic worldwide but whose numbers quoted here equal the unique United States visitors each month.

So a Quantcast ranking of 3,000 means that you have 100 unique visitors each day per month (approximately 30 days). So 100 x 30 = 3,000. Again -- these are US numbers only.

In November of last year, TMCnet attracted just over 711,000 US unique visitors per month according to Quantcast.

Now, just two months later, our Quantcast ranking is 870,019, an increase of 159,019.





Sangoma Interview

January 14, 2008

When you listen to David Mandelstam the President and CEO of Sangoma, you get the feeling you are speaking with a hybrid scientist/entrepreneur. Mandelstam's company is a pioneer in both open source and unified communications and he is a good person to interview if you are looking for a broad range of viewpoints regarding where the communications market is going.

I had a chance to conduct an e-mail interview with Mandelstam and although the answers are a bit brief they give valuable insight into where he thinks the open source communications market is headed and moreover how SIP and video have altered his company's business.

It is worth a read.

Service Provider Opportunities

January 11, 2008

Service providers are being extremely creative in using technology and ingenuity to launch new and enhanced services and products to keep customers and attract new ones. Some of the better ideas I have seen lately are the consumer electronics DECT phone from Comcast which allows internet browsing and address synchronization via the in-home cordless phone.

I also think the Alltel/AAA collaboration is a great move allowing consumers access to over 100,000 locations which give AAA discounts. In addition the GPS-enabled devices allow instant transmission of location to AAA when you have a car problem.

Another great idea is the transmission of Pandora radio to certain AT&T Wireless handsets. I really like Pandora as the service allows you to customize your own radio stations without listening to commercials.



Death of the Road Warrior

January 11, 2008

One of the more respected names in the video/telepresence space is Casey King, CTO of LifeSize. I recently had a chance to interview King and you may be interested in reading his views on how telepresence is changing the world of business travel. According to King, business is doing very well over at LifeSize and they expect the future to be even brighter. King makes one prediction at the end of his interview which at first I didn't agree with but over a few minutes I started to think he may be correct. Check it out for details.

King will be speaking at ITEXPO in two weeks so if you want to learn more about telepresence be sure to register for the conference and I'll see you in Miami.

IP Fax Reliability

January 11, 2008

If you are concerned about the challenges with fax over G.711, you may be interested in a webinar which focuses on such topics and also focuses on how SIP and T.38 can improve the reliability of fax over IP.

This particular webinar is fifth in a series consisting of the following webinars which are archived for your viewing pleasure:

"Break Free" - Leveraging SIP in Developing Enhanced Applications
Building Applications with SIP - the IP Contact Center
Building Applications with SIP - Conferencing/Collaboration Solutions
Call Recording - Evolving from TDM to VoIP by Transitioning Challenges into Opportunities!

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