Category: Speech Technologies

News From Day 1 of Ribbon Perspectives19 #rbbnp19

News From Day 1 of Ribbon Perspectives19 #rbbnp19

Ribbon Communications just kicked off day one of Perspectives19 and there is a tone of enthusiasm and optimism so far.
Read More
ZaiLab Powers the Contact Center With Happier Agents

ZaiLab Powers the Contact Center With Happier Agents

“Zailab is an AI-powered, born-in-the cloud contact center solution, focused on 100 agents and below,” says Michael Cibelli, SVP of
Read More
Voci Technologies Touts Advanced, Cost-Effective Speech-to-Text

Voci Technologies Touts Advanced, Cost-Effective Speech-to-Text

Voci Technologies  was spun out of Carnegie Mellon University to “Amplify the value of your voice data in real time.”
Read More

Voxbone Positions Self as AWS of Communications

“Voxbone is positioning itself as the AWS of the communications space. We power much of the communications market and their
Read More

Sharpen Technologies Agent Experience Score Improves Contact Center Performance

Sharpen Technologies believes better contact center and ultimately corporate performance depends on contact center agents. Their unique call center solution
Read More

CallMiner Makes AI-Fueled Speech Analytics a Reality

CallMiner allows organizations to extract intelligence from customer interactions,” said Scott Kendrick, VP of Marketing In an in-person interview. You
Read More

AT&T Launches API Marketplace

The new AT&T API Marketplace provides prepackaged code to allow companies, ISVs and others to integrate more functionality into their
Read More

Sennheiser TeamConnect Ceiling 2 Follows the Active Speaker’s Voice

Perhaps one of the biggest challenges to collaboration sessions is handling the one or more speakers who are mobile during
Read More

Telestax Hires Paul Doscher as CEO to Accelerate Growth

In the race to get carriers ready for CPaaS 2.0, Telestax has named Paul Doscher as Chief Executive Officer and
Read More
LicensingLive 2018 Live Blog #LLUS2018

LicensingLive 2018 Live Blog #LLUS2018

For reference – check out the last LicensingLive Live Blog we wrote in 2016. —- It’s 9:30 am PST Nov
Read More