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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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PCM Enhances Collaboration Portfolio

March 18, 2019

PCM is the 2.3 billion dollar a year organization you may not have heard of. They were once PC Mall – remember those catalogs we all used to get? Actually, remember catalogs?

About four years ago they spun out professional and consultative practices focusing on security, hybrid data center, Microsoft and more recently, collaboration.



AT&T Launches API Marketplace

March 18, 2019



The new AT&T API Marketplace provides prepackaged code to allow companies, ISVs and others to integrate more functionality into their apps and websites.

APIs include:

  • click-to-connect voice
  • video
  • text
  • 2-factor authentication

“Even the largest enterprises struggle with securing the time and resources needed to deploy capabilities that can enhance customer service and create personalized experiences,” says Roman Pacewicz, chief product officer, AT&T Business. “In today’s omnichannel communications environment, customers expect timely responses. By giving businesses a consistent experience and easy-to-use tools, we can help address common pain points efficiently and effectively.”

Built on Ribbon Communications’ Kandy platform, the AT&T API Marketplace offers turnkey applications and self-service APIs for developers to create custom applications.

Turnkey applications are plug-and-play communications services that can easily be incorporated into business applications and websites. Self-service APIs are available for customers who prefer to integrate these capabilities into their own environment.










Sennheiser TeamConnect Ceiling 2 Follows the Active Speaker's Voice

March 17, 2019

Perhaps one of the biggest challenges to collaboration sessions is handling the one or more speakers who are mobile during a meeting, drawing on the board or whatever they happen to be doing.

Meetings are tough enough with poor cellular and VoIP connections, having substandard equipment at the endpoints only makes things worse. 



The new Sennheiser TeamConnect Ceiling 2 automatically focuses on the active speaker within a room. Integration of the ceiling microphone is easy and straightforward thanks to redundant Dante ports, Power over Ethernet, compatibility with the Sennheiser Control Cockpit app and an open media control protocol.

This is the company's flagship A/V conferencing solution, employing the company’s patented automatic, adaptive beamforming technology — which follows the active speaker wherever he or she moves in the room.

Beamforming is also used in advanced WiFi access points and will be a huge part of 5G networks when they finally deploy.

TeamConnect Ceiling 2, which is available from April 15th 2019, can be used together with existing analog conference systems or integrated into fully digital systems, where it can also be controlled and monitored via the IP network.













A Foldable Phone More Than $1,500 is Just Stupid

March 5, 2019



It brings tears to our eyes, but we really don't need a foldable phone. We were blown away by Samsung's entry into the space, the Galaxy Fold and the Huawei Mate X with its even larger screens blew us away again (below).



There seems to be great concern about the durability of these new plastic, foldable phones. Will they hold up to key scratches when they are in your pocket or purse? Will there eventually be a line or crease where the fold is, distracting from the user experience?





StaffAlerter Adds Personal Alerting Device for Enhanced Safety

March 4, 2019

Instant communication is becoming more important in business, schools, municipalities and the federal government. After 9/11 this became more apparent than ever and school shootings and other emergencies have only reinforced the need.

Yet most schools and cities haven't solved the problem. Why? Perhaps because they don't know what company to turn to. 

Layoffs at Telit, an Annual Event?

February 28, 2019



Sources tell us IoT company Telit has laid off 38 people. We have reached out to the company for details and did not immediately hear back. One person affected by the layoffs says this move has affected morale within the organization - obviously, not for the better.

This seems to be an annual event as last year, around the exact same time the company laid off 100 people in India and the U.S.

This news should not have any effect on the real or perceived growth of the IoT space.

IoT Evolution took place earlier this month in Fort Lauderdale, FL. and the optimism level on the show floor and in conferences was very high.







The Case for Edge Computing gets Stronger as IIC and OpenFog Unite

February 20, 2019

Edge computing has a very bright future - it is absolutely inevitable.

If you are unconvinced, we invite you to read until the end.

For the sake of this post - we will use edge and fog computing interchangeably. This is becoming a less controversial position based on a recent exclusive interview with Chuck Byers, OpenFog CTO.



The OpenFog Consortium announced at an IoT Evolution Expo keynote in Fort Lauderdale, Florida last month, that their merger with the Industrial Internet Consortium or IIC was finalized. Both Carl Ford and Ken Briodagh with IoT Evolution have interesting insights on this merger, as does Matt Vasey, Chairman and President of OpenFog Consortium.

Suffice it to say, this combining of resources makes a great deal of sense as it helps the adoption of edge/fog computing. Here are some of the benefits and issues of fog-computing and OpenFog contributions.

Latency

Chuck discussed that apps should run in the cloud if possible but there are often impediments.













Pareteum on What iPass Merger Means

February 18, 2019

We told you last year Pareteum wants to let carriers and companies quickly integrate global mobile services. They abstract the communications companies and users need, allowing a focus on applications and services, not the underlying network.

To that end, last year, Pareteum procured a worldwide license to embed iPass technology as part of its connectivity strategy.

You may recall, in 2008 we were pretty impressed with how iPass helped create a communications skin first discussed by the head of Bell Labs. Specifically, they allowed a single login and password to access a network of global WiFi devices.

Now, the two companies are involved in M&A meaning the best of both companies can be harnessed by customers worldwide.

In an exclusive interview, CEO Vic Bozzo explained, Vic said, "Wireless is eating everything. Demand is growing and carriers can't keep up." He continued, "Pareteum provides flexible, elastic, cloud-based management of all of these streams of communications."

Our most recent video interview with Vic Bozzo


With iPass, they get a top-notch connectivity manager allowing customers to toggle easily between wireless and WiFi. In addition, they get access to 65 million global hotspots and over 500 Fortune 1,000 customers.

"Customers can now connect anywhere and everywhere," he exclaimed.

He went on to explain, companies are taking advantage of their open APIs to take advantage of more flexible communications and the smart-city space is beginning to heat up as a customer segment.

It's a great story with impressive synergies - a further abstraction of communications, allowing companies and developers to focus on solutions and apps, while ensuring connectivity is handled in the most efficient manner.


















What's Big This Year in Telecom? Vote Now!

January 10, 2019



TMCnet and Andy Abramson and his company Comunicano are asking in the first annual VoIPWatch Poll.. The results will be revealed at this year’s ITEXPO in Fort Lauderdale on Thursday, January 31 at 4:15 pm prior to the start of the always interesting IDEA Showcase.





For years Andy and his Comunicano team have been at the forefront of driving companies in the telecom industry to success. TMCnet and ITExpo have always been where the telecom, collaboration and communications infrastructure companies meet.





VoIPWatch, as one of the first, and now longest running blogs covering our industry, has always been where the community finds unfettered, and unfiltered insight, perspective and opinion. TMCnet is where the tech community discovers what’s new, what’s happening and goes to gather.





That’s why we’ve teamed up and are asking the community, what’s going to be the hot category in telecom in 2019.

Can't Miss at ITEXPO Jan 29-Feb 1st in Florida

January 8, 2019

Thanks to your feedback, we have been building ITEXPO into the most comprehensive business tech event around focusing on communications and IT.



First off, besides the ITEXPO Conference Program, here are some of the collocated events you should be aware of

Asterisk World: This is the business event behind the most popular open-communications solutions in the world. Come learn about the entire open-source/Linux communications ecosystem in a single place.

The Blockchain Event: The one place you need to be to learn about the future of distributed ledger and smart contact technology. Smart contacts could be the hidden gem in this tech as they can allow truly decentralized marketplaces to perform trust-based transactions. In other words - a smart contract could act as an intelligent agent - paying one party from another based upon preset conditions.

MSP Expo: Companies are more frequently turning to MSPs - especially as the war for tech talent heats up.









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