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Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


Covad Acquired by Platinum Equity

October 29, 2007

Covad was recently sold to private equity and this could be a good thing. The company made a big splash in the business VoIP segment years back but more recently Covad seemed to stop focusing on offering converged services and instead shifted the bulk of its messaging to broadband.   Part of the reason for this shift may have been service issues as I have heard complaints of poor voice quality from some of my readers over the years.   As a point of comparison -- during the last year, when Covad stopped focusing on the VoIP market, a competitor who is in the pure-play hosted VoIP space Cbeyond saw its shares rise over $11 or 36%. Cbeyond is now valued at $1.18 billion dollars in fact while Covad is valued at $191 million.   The new owner of Covad is Platinum Equity and some advice to the new company would be stay consistent. Promoting yourself as the ultimate IP communications solutions provider and then going dark for over a year sends a poor message to potential customers.   I started off this entry by saying this purchase could be a good thing and this is why.

DiVitas Networks

October 28, 2007

If you take a long walk through lower Manhattan you could very well end up in Greenwich Village, SOHO, Chinatown, Little Italy, the Meatpacking district or any other area of Manhattan bearing an interesting name and unique culture. Indeed, you can notice distinct differences in each of the above neighborhoods. In most cases the people in these different areas even look different.   Although we refer to this little island as the Big Apple, it is really an assortment of small apples of varying varieties. These separate pieces could just as well be located on different continents.   This is exactly how I feel about the communications space.

Communications Enabled Business Process

October 26, 2007

You may have heard the term Communications Enabled Business Process or CEBP. I always wonder where new acronyms come from so I did some digging. This particular term was developed by engineers who were bored by the current state of telecom terms. After all, there are only about 100,000 of them and it has been proven a single person can learn them all in a lifetime.   This of course was the impetus to develop CEBP as research showed most people will not even be able to remember what Communications Enabled Business Process stands for, let alone means.   Of course I kid and this is because I can’t believe we have yet another acronym to discuss, deliberate, explain, have conference sessions and webinars about, etc.

Phone Calls without Subject are Rude

October 26, 2007

Verizon Wireless Settles on Deceptive Marketing

October 24, 2007

I have extremely favorable ratings regarding Verizon Wireless BroadbandAccess. The speed of the system has been great over the many years I have used it. Lately, whenever I am on the service, I feel uncomfortable. Why?

Skype Mobile Phone

October 23, 2007

Skype will soon have a mobile phone on the market and more exciting VoIP news there cannot be. I would imagine it will be a dual-mode device which auto-senses WiFi networks and sends calls on its service. Why would you want such a thing?   Well for one thing, audio quality will be better with this device over a WiFi network when calling other people on Skype.

Polycom and Ekahau Partner

October 23, 2007

As the world becomes more interconnected (read: smaller), the need for increases in productivity grows exponentially. The reason is simple. The more countries get into the act, the more competition each company has to deal with.   Thankfully, technology comes to the rescue once again and to that end I would like to point out that WiFi telephony makes companies more productive in more ways than one. We all understand users can use a wireless LAN phone to hook into a PBX so as to not miss important phone calls.

NY Taxi Strike

October 22, 2007

It has been a busy day and although I tried to blog a few times today, nothing came out. It wasn’t writer’s block as much as there seemed nothing really interesting to cover. Many times I blog when I feel passionate about something.   So what caught my eye today is the taxi cab strike -- striking twice in 30 days, what is this France? The cab drivers are striking again because they are adverse to credit card machines and GPS.

NexTone/ReefPoint Merger Happening?

October 19, 2007

Has anyone heard anything about this rumor? There is a small amount of buzz about it but neither company will substantiate whether it is true. I see positive reasons for such a transaction to take place and I can envision it happening for a number of reasons. The result of a NexTone/ReefPoint combination would be a stronger company with greater product depth.

More Bad Motorola News

October 19, 2007

You may recall Motorola was a partner with Apple in developing the ROCKR phone which was supposed to be the best of Apple and Motorola technology in one sleek device. The only problem was the device was not the best of anything and subsequently didn’t sell. Oh and by the way – it wasn’t even sleek.   The experience taught Steve Jobs that Apple needs to develop its own phone if it wants to do the job (no pun intended) right. This is how the iPhone came to be.   Now, the iPhone is about to overtake Motorola’s best-selling RAZR phone.   This is sad because if Motorola had played its cards right it might still be an Apple partner instead of getting annihilated by the Apple onslaught.
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