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Rich Tehrani
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Hosted Communications for the SMB

April 23, 2007

We hear about hosted solutions from so many vendors these days. This area of the market is certainly experiencing tremendous growth. Companies like Covad, AccessLine and 8x8/Packet8 are doing well selling services to customers who are giving up their small phone system for a hosted solution.   In many cases the smaller companies are familiar with and more comfortable with key systems and are not happy to lose some of these features when they migrate to a hosted solution which is designed for companies the size of major auto manufacturers. The way to get around this dilemma is to sell these companies hosted key system replacements.   How can a service provider interested in deploying such solutions learn more?

Radcom QTrace

April 19, 2007

Networks are converging at breakneck speed and as they do, so does the need to search and troubleshoot calls across multiple sites and networks. According to Avi Zamir, President of Radcom, his company is starting to see the need for converged monitoring tools across VoIP, cellular and IPTV networks.   Service providers are looking for a single management platform in his experience. To solve this problem his company has launched QTrace for mobile network operators. This solution can work on multiple servers if needed and allows operators to analyze all open calls or any subset of calls across the network.   QTrace at it’s heart is a user-friendly central management system.

Jangl

April 18, 2007

Michael Cerda is the CEO of Jangl. Michael thinks big. Cerda wants his company to be the biggest thing since Skype. In speaking with him you get the feeling he really wants to leave a mark – something huge.   His VoIP 2.0 company Jangl differentiated itself from others by focusing on spaces such as online dating where they provide Match.com subscribers with a bidirectional anonymous phone number for $6.99/month.   While online dating and associated websites are a nice opportunity the people at Jangl realized they couldn’t take over the world in this fashion.

Ringback Tones

April 18, 2007

Huawei

April 18, 2007

I recently had a meeting with Huawei executives and they have grand plans. The company is a leading Chinese equipment provider and moreover has a surprisingly large suite of products ranging from EVDO cards for laptops to WiMAX and optical networking equipment.   In fact a look at the company’s product portfolio shows there are few products lacking from their arsenal. You name it and they seem to make it… Cell phones, DSL, 3G and FTTX are just a few other examples of where they excel.   Currently 60% of their business is international in nature while China accounts for the remainder of their business. They told me Europe and Asia are their fastest growing markets at the moment while in the US they have 20 customers and networks in 25 states.   An area which they hope to lead is in IMS and FMC solutions and they think they have the background in related technologies to be able to become the world leader in both.   Meeting with the company’s executives gives a fresh perspective on how Chinese companies differ from American ones.

Blackberry Service Down

April 18, 2007

TMCnet Goes International

April 18, 2007

Today is a momentous occasion for me as TMCnet has gone international developing continent-specific editions for Latin America, Europe, Asia the Middle East and Australia. You will find these country choices on a grey horizontal bar at the top of most of our pages. TMCnet is the largest communications and technology portal in the world and this move allows people everywhere to see news specific to their needs.

We believe this move is a good one for TMCnet visitors and the advertisers looking to cost-effectively target communications buyers – service providers, enterprise decision makers, resellers and developers worldwide   TMCnet has approximately 2 million unique visitors per month and here are Alexa’s statistics on TMCnet’s international reach as of this writing:   Tmcnet.com users come from these countries:   United States                54.6% Canada                         5.0% United Kingdom           4.8% India                             4.2% Australia                       1.9% Malaysia                       1.5% Germany                      1.4% Philippines                    1.2% Singapore                     1.1% Israel                            1.1% China                           1.0%

Tmcnet.com traffic rank in other countries (lower numbers are better. 1 is the best):   United States                809 India                             2,134 Canada                       2,736 Australia                       4,032 United Kingdom           4,213



Nokia Intellisync Mobile Suite 8.0

April 17, 2007

One buzzword with legs is mobility. We hear the term everywhere these days. Moreover, it seems workforces are becoming more mobile by the day and knowledge workers are being created in segments previously not considered to be in this category. For example maintenance and housekeeping services in hotels are slowly becoming automated and have the latest mobile tools allowing their employers to be aware of their presence at all times.   Another buzzword we hear all the time is convergence.

A National Holiday For Virginia Tech Victims

April 17, 2007

I was reading about the Virgina Tech tragedy and was surprised and shocked at the same time. As you may know the worse shooting spree to ever take place on US soil happened yesterday.   This tragic event is horrible beyond description as 32 people were massacred. This explains why I was shocked.

IMS Collaboration: Tekelec/HP

April 17, 2007

IMS is something many service providers need but the complexity of implementing IP multimedia subsystem solutions has certainly been a cause for operators to deploy such solutions more slowly than some would have hoped. Beyond complexity, another factor which needs to be overcome is interoperability between disparate vendor’s systems.   For this reason a number of organizations such as the IMS Forum have been focusing on plugfests to ensure IMS vendor A can interoperate seamlessly with vendor B and C.   The need for interoperability is not lost of companies like Tekelec and HP who began collaborating last year and more recently made an announcement that their respective platforms will work together.   Specifically the companies have aligned the roadmaps of the Tekelec TekCore Session Manager, a CSCF platform and HP OpenCall home subscriber server or HSS.   The solution includes IMS core network infrastructure, service enablers, operational and business support system linkages and application service offerings that enable the delivery of subscriber-centric services across wireless, wireline and broadband networks.   The IMS core network elements in the solution include the following: ·        Call state control function (CSCF) and home subscriber server (HSS) ·        Service enablers such as the media resource function (MRF), presence server, electronic numbering (ENUM), group list management and voice call continuity (VCC) platforms ·        Multimedia applications such as enhanced voice services, instant messaging (IM) and multimedia content sharing (e.g., "see what I see") ·        Integration with back-office and legacy systems.   The companies explain that convergence cannot happen in a vacuum but instead needs a convergence framework which requires a good deal of planning. In addition they feel such a framework needs to address:   1)      A unified signaling and control infrastructure that unites signaling and control procedures across multiple network types. Furthermore, this is a prerequisite to enable uniform access to applications and services across heterogeneous networks. 2)      Providing a real-time unified view of the customer.
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