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Interactive Intelligence and Alliance Systems

April 23, 2007

Interactive Intelligence announced today it has purchased the professional services group of Alliance Systems and I had a chance to speak with the president of Alliance Systems Rusty Cone about this deal. Rusty deferred to Alliance Systems chairman Jon Shapiro about the reason for this transaction.   According to Jon: “Our core server and infrastructure business has been growing very rapidly and we wanted to focus our resources on increasing our manufacturing capacity, engineering resources and our global logistics and support business.”   I did get a chance to find out a bit more about the transaction however. Rusty explained he is happy for the 14 people who will now be part of Interactive Intelligence as they now have more opportunity to move up in the organization.

Hosted Communications for the SMB

April 23, 2007

We hear about hosted solutions from so many vendors these days. This area of the market is certainly experiencing tremendous growth. Companies like Covad, AccessLine and 8x8/Packet8 are doing well selling services to customers who are giving up their small phone system for a hosted solution.   In many cases the smaller companies are familiar with and more comfortable with key systems and are not happy to lose some of these features when they migrate to a hosted solution which is designed for companies the size of major auto manufacturers. The way to get around this dilemma is to sell these companies hosted key system replacements.   How can a service provider interested in deploying such solutions learn more?

Radcom QTrace

April 19, 2007

Networks are converging at breakneck speed and as they do, so does the need to search and troubleshoot calls across multiple sites and networks. According to Avi Zamir, President of Radcom, his company is starting to see the need for converged monitoring tools across VoIP, cellular and IPTV networks.   Service providers are looking for a single management platform in his experience. To solve this problem his company has launched QTrace for mobile network operators. This solution can work on multiple servers if needed and allows operators to analyze all open calls or any subset of calls across the network.   QTrace at it’s heart is a user-friendly central management system.

Jangl

April 18, 2007

Michael Cerda is the CEO of Jangl. Michael thinks big. Cerda wants his company to be the biggest thing since Skype. In speaking with him you get the feeling he really wants to leave a mark – something huge.   His VoIP 2.0 company Jangl differentiated itself from others by focusing on spaces such as online dating where they provide Match.com subscribers with a bidirectional anonymous phone number for $6.99/month.   While online dating and associated websites are a nice opportunity the people at Jangl realized they couldn’t take over the world in this fashion.

Ringback Tones

April 18, 2007

Huawei

April 18, 2007

I recently had a meeting with Huawei executives and they have grand plans. The company is a leading Chinese equipment provider and moreover has a surprisingly large suite of products ranging from EVDO cards for laptops to WiMAX and optical networking equipment.   In fact a look at the company’s product portfolio shows there are few products lacking from their arsenal. You name it and they seem to make it… Cell phones, DSL, 3G and FTTX are just a few other examples of where they excel.   Currently 60% of their business is international in nature while China accounts for the remainder of their business. They told me Europe and Asia are their fastest growing markets at the moment while in the US they have 20 customers and networks in 25 states.   An area which they hope to lead is in IMS and FMC solutions and they think they have the background in related technologies to be able to become the world leader in both.   Meeting with the company’s executives gives a fresh perspective on how Chinese companies differ from American ones.

Blackberry Service Down

April 18, 2007

TMCnet Goes International

April 18, 2007

Today is a momentous occasion for me as TMCnet has gone international developing continent-specific editions for Latin America, Europe, Asia the Middle East and Australia. You will find these country choices on a grey horizontal bar at the top of most of our pages. TMCnet is the largest communications and technology portal in the world and this move allows people everywhere to see news specific to their needs.

We believe this move is a good one for TMCnet visitors and the advertisers looking to cost-effectively target communications buyers – service providers, enterprise decision makers, resellers and developers worldwide   TMCnet has approximately 2 million unique visitors per month and here are Alexa’s statistics on TMCnet’s international reach as of this writing:   Tmcnet.com users come from these countries:   United States                54.6% Canada                         5.0% United Kingdom           4.8% India                             4.2% Australia                       1.9% Malaysia                       1.5% Germany                      1.4% Philippines                    1.2% Singapore                     1.1% Israel                            1.1% China                           1.0%

Tmcnet.com traffic rank in other countries (lower numbers are better. 1 is the best):   United States                809 India                             2,134 Canada                       2,736 Australia                       4,032 United Kingdom           4,213



Nokia Intellisync Mobile Suite 8.0

April 17, 2007

One buzzword with legs is mobility. We hear the term everywhere these days. Moreover, it seems workforces are becoming more mobile by the day and knowledge workers are being created in segments previously not considered to be in this category. For example maintenance and housekeeping services in hotels are slowly becoming automated and have the latest mobile tools allowing their employers to be aware of their presence at all times.   Another buzzword we hear all the time is convergence.

A National Holiday For Virginia Tech Victims

April 17, 2007

I was reading about the Virgina Tech tragedy and was surprised and shocked at the same time. As you may know the worse shooting spree to ever take place on US soil happened yesterday.   This tragic event is horrible beyond description as 32 people were massacred. This explains why I was shocked.
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