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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Sprint Interview

August 15, 2006

Here is the partially edited interview I had with Tony Krueck, VP of Product Development at Sprint. This was a great interview for me as I really learned a great deal about what Sprint is up to and how they are embracing IMS. It is along interview but it wasn't edited down because there is some great content in here.

An eagle-eyed reader noticed this interview took place before the recent Sprint WiMAX news. Here is a link to that news.


Rich Tehrani 's Executive Suite is a monthly feature in which leading executives in the VoIP and IP Communications industry discuss their company's latest developments with TMC president Rich Tehrani , as well as providing analysis on industry news and trends.

Eicon Networks Buys Intel Dialogic Division

August 9, 2006

As I have been writing about for a few months, the Dialogic Division of Intel has been sold. Eicon Networks is the buyer and I am looking forward to finding out more details and sharing them with you.

This is potentially good news for the entire communications space for the following reasons. This division of Intel had the massive resources of corporate behind them but the challenge was for such a large company to focus on so many things. There are obviously synergies that will be lost as a result of this division being sold but on the flipside if this newly freed division goes back to its super-aggressive Dialogic ways -- it could result in much more rapid growth for not only for them but the industry as a whole.

Verizon Wireless Does CRM

August 8, 2006

Perhaps one of the best CRM stories I have read recently was about Verizon Wireless and their new offerings for customers. The article was in a newsletter from Peppers and Rogers and I would link to it if I could figure out where on the web it lives. In case it shows up online one day or if perhaps your search skills are better than mine -- the title is Verizon Wireless ups the Customer Loyalty Ante by Martha Rogers, Ph.D.

The article mentions that Verizon Wireless will soon begin to prorate its early termination fees -- a really big deal in my opinion. These fees are universally despised.

Vint Cerf on Net Neutrality

August 3, 2006

Cisco Security Flaw

June 28, 2006

Tom Keating Humor

June 26, 2006

Catching up

June 21, 2006

With all my travel lately I have been neglecting my blogging. I figured I would get right back into the swing of things with some links to interesting articles.

You hear me discuss building communities all the time. Well Electronic Arts has decided to purchase Mythic a company devoted to massively multi-player games. The trend towards community building continues to grow across industries and boundaries.

In an effort to increase internet security levels, eBay (I am a shareholder btw) and others have begun to urge Congress for better privacy laws.



Nortel and Huawei

June 16, 2006

ReefPoint

June 16, 2006

Great news for the IP communications market. ReefPoint Systems a big player in IP communications security -- focusing on FMC, IMS and UMA. The company has received $21 million in VC funding from American Capital and will soon announce a new CEO, Woody Ritchey and COO, Dennis Chateauneuf.

Ritchey worked at Cisco, Motorola, Arraycomm and AT&T. Chateauneuf worked at Sentito Networks, DTI Networks/Coppercom, Shiva, Sun and Wang labs.

Their products sit at the border of the Internet and the FMC core and provide.



Stories of Interest

June 8, 2006



Here are recent stories of interest. My favorite has to be Survey: IPods More Popular Than Beer followed by QUALCOMM's VoIP news and of course how often do I get to talk about JFK. The VoiceGenie news is old but the deal is closed and Google's spreadsheet news is analyzed in some detail.

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Texas to Install Border Web Cameras
Tandberg Television Helps Japan's On Demand TV Upgrade its Networks to MPEG 4
TECH BRIEFS: AOL security, Ad subbing tech, `Wii' defense, Hurricane phones, Chancellor vidcast
Cincom Synchrony Included in ScionASP's Hosting Services
JFK Papers, Photos to Be Put on Internet
Directing Traffic to Your Website: You Built It, But Will They Come?
Rivermine Launches Software Powered TEM Services Suite
Intel's Viiv Expanding beyond Entertainment
TIA Presses U.S. Government for Federal Funding for Basic Telecommunications Research
China: Internet Cos. Must Obey Its Laws
Allegiance Improves Internal Service Quality of Dri Eaz
Konica Minolta Improves Business Process with AirClic
Manx Telecom Gains BABT Approval with Cerillion Billing
Ascom VoWiFi Solution Deployed by Virginia Healthcare System
Glenayre Messaging Introduces VoiceSMS
Cisco's CEO to Take on Chairman Duties
Genpact to Open New Business Processing Center in the Philippines
QUALCOMM Demonstrates VoIP Mobility across Multiple Test Environments
Envox Ships Latest Incarnation
Cisco Introduces Intelligent Services Gateway at GlobalComm 2006
VoiceGenie Acquired By Genesys
RFID News for 8 June: Microsoft BizTalk RFID, Intermec, Alien, G2
Cisco Introduces Intelligent Services Gateway (ISG) at GlobalComm
Soffront Releases CRM V8.6 to Offer Enhanced Capabilities
Net Promoter Industry Report Reveals Customers' True Feelings
Kapow Picks Maximizer (Not, Ahem, Salesforce.com) for CRM
Avaya Builds on one X Family; Launches New IP Phones
Employees Increasingly Getting Canned for Abusing Company Email
Frost & Sullivan Report Predicts 800 Million Mobile Users in Asia by Year End
South Korea's SK Telecom Seeks Stake in China Unicom
CRM News for 8 June: Avectra, Herbert, LexisNexis, CIsco, GATI
Company Results Announced: eOn Communications, Comtech, ViryaNet
Pitney Bowes Picks A3 SmartClient for Europe
NetSuite Offers Canadians Tax Help
Beijing says Internet companies in China must abide by its laws
NTT DoCoMo to sell RIM's BlackBerry portable devices
Miami Man Arrested for Theft of VoIP Calls
Yahoo Touches Up Photo Sharing Service
Survey: IPods More Popular Than Beer
Spammer, Partners Agree to $10M Settlement
For $4,995, Hurricane Phone Available
ZTE Helps Skytel Build World's First Commercial CDMA2000 EV DO Rev.A Network
Google Takes on Desktop Application Market with Web Based Spreadsheets
Microsoft Plans Better Disclosures of Tool
German Chancellor Starts Video Podcast
Hurricane Phone Available for $4,995
Networks Battle Ad Subbing Technology



















































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