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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Wireless

Alltel My Circle

April 21, 2006

The “Friends and Family" plan popularized by MCI more than a decade ago has come to wireless callers. Alltel will now allow anyone spending $59.95 or more on their calling plans to have a feature called “My Circle,” allowing the caller to make unlimited free calls to 10 phone numbers.

These calls will not be part of the allotment of minutes calculated in a calling plan.

Even though other carriers have plans that offer free calling at select times or within their respective networks this new initiative from the Nation’s number 5 wireless provider will allow callers to take advantage of calling at any time and to callers on any network.

I believe this plan will likely be successful as there are many callers that cannot control the phone networks of their friends and family members.

In addition this sort of plan makes sense to offer because customers perceive they are getting something for free – even though they are paying $59.95/month.

It is too soon to know if this sort of plan will have any impact on fixed line telephony as many VoIP providers already provide unlimited calling for a flat rate. Perhaps if VoIP rates continue to fall, a plan like this will be rolled out by popular VoIP providers as well.

In the end the phone businesses is becoming more and more commoditized and new service offerings and marketing ideas such as this are healthy. Customers will always spend more on service if service providers are able to find the right customer hot-buttons to push.











Inter-Tel 7000

April 20, 2006


Industry analyst and telecom veteran Mark Ricca says “Inter-Tel has done a masterful job in developing a platform that is being designed to successfully leverage advanced IP technology to provide a rich, intuitive feature set that can be an asset to any business” What is that has Mark so excited ?? The Inter-Tel 7000 of course.

Scaling up to 2,500 users per site, the Inter-Tel 7000 is designed to be a pure, standards-based communications platform utilizing SIP technology at its core. The platform also is designed to be redundant and secure, and to provide easy-to-use interfaces for remote management and configuration.

I can safely say I have never ever seen a release with so much analyst representation. It seems the analysts love Inter-Tel and especially the 7000.






Million Customer VoIP Club

April 20, 2006

IMS Party at GlobalComm

April 18, 2006

We are about to announce details of our annual Supercomm – whoops – GlobalComm party that we put on with the IPCC. This is now the third year of this party. Last year it was at Sears Tower, the year before on a cruise ship and now it is bigger and better - at Chicago Landmark Soldier Field.

There is a new theme this year and you cannot miss this event.

It will now be an IMS party co-sponsored by the IMS Forum –formerly the IPCC. It will also be sponsored by TMC's new IMS Magazine and IMS Expo.



Oracle and Asterisk

April 18, 2006

Sorry about that

April 17, 2006

Sorry about the whole not blogging thing today. I had meant to see the accountant and sign the tax documents a few weeks back but as luck would have it today was the day I saw him. In addition -- despite my best intentions to get in early -- I woke up before 6 am but somehow decided to close my eyes for a second.   Thankfully the kids woke me up a few hours later. I was straight into meetings for a whole day just trying to catch up with e-mail between the words being spoken in the meeting.

Vodafone Could Buy Vonage

April 14, 2006

Recent reports point to the fact that Vodafone may be targeting fixed line telephony as a way to allow it to offer bundled services. The wireless leader is a global powerhouse and needs to find a way to compete with other companies that are increasingly using bundling to attract and keep customers.   The natural expansion play for the company is to purchase cable companies in the US or to focus on WiMAX. Another option is to pick up Vonage or Packet8 so that it can become an overnight VoIP (and thus a fixed line phone) company.

Inter-Tel Power Struggle

April 12, 2006

There is a power struggle at Inter-Tel. I find this surprising as from where I stand the company is running better than ever. I haven’t been digging into the financials mind you but they are rolling out new products that are doing well and are doing a great PR job.

Still, it is possible that Inter-Tel will go private as a result of this struggle. It is also possible that it will be acquired. In my opinion going private will be good for the company as it will allow Inter-Tel the flexibility to focus on long-term growth and not short-term earnings.

Call Center 2.0 Sponsor

April 10, 2006

TMCnet Podcast

April 10, 2006

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