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Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


Extreme Networks Puts the SDN in Skype for Business

May 13, 2015

As Skype for Business continues to gain traction in the enterprise – regardless of how many name changes Microsoft’s UC solution has gone through, the one constant is the need for bandwidth on corporate networks to handle the increased load of voice and video calls. For this reason, Extreme Networks has been focusing on helping customers set up software-defined networks allowing for bandwidth to be requested and granted on-demand in order to ensure communications has the required bandwidth it needs via OpenDaylight integration.

The Extreme Networks OneController... An Open, Standards-Based SDN Controller Providing Simple, Fast, and Smart Automation and Orchestration

In addition, at Interop 2015, Extreme touted a bunch of SDN enhancements it has made including:

  • Group Based Policy - Integrates Extreme Networks' NetSight management application with OpenDaylight Group-Based Policy (GBP) to deploy consistent network policies across a multivendor network.
  • SDN Applications Store - Offers an online repository of paid and free apps for customers and technology solution partners' Software Defined Networks.
  • SDN Developer Portal - Provides third-party developers of SDN applications with the necessary information needed for developing, submitting and managing their applications in the Extreme Networks app store.

At the show I met with a number of people from the company including: Markus Nispel, Vice President Solutions Architecture and Innovation, John Hanahan, VP Product Management and Marketing and Derek Granath, Senior Director Product Management and they seemed quite enthused about recent wins such as a 32-school system in the town of Enfield, Connecticut and University of New England in Australia.

The One New Anti-Theft Idea Apple Needs

May 13, 2015

I left my iPad Air 2 and a case in the glove compartment of Hertz rental car. I am a loyal Hertz customer but this is the second time I have left something of value in the car only to see it disappear very quickly after the car was returned. They told me lost and found was closed when I returned shortly after I realized it was missing. They said come back in the morning, which I did to find they couldn't find the item.

QualiSystems Boosts Automation of NFV, DevOps and SDN

May 11, 2015

One of the more interesting vendors at Interop 2015 was Qualisystems as the company allows companies to automate many manual tasks in order to more efficiently develop, manage and deploy jobs in the cloud and on legacy computing environments. Alex Henthorn-Iwane, VP, Marketing explained his company designs solutions for non-programmer teams. Moreover, they help create an environment as a service – a set of cloud offerings for a private cloud. They take very complex infrastructure and make it more agile and continuous, like what they would run on Amazon AWS.

He went on to explain, quite often engineering has one cloud, testing has another and deployment could be in yet another cloud.

Akamai Connect adds Cache and Speed to Cisco WAN

May 11, 2015

When you’re in the media business long enough getting briefed by companies about their new offerings, you develop relationships which quite often means you gain a lot of trust with the person speaking with you. On virtually every call I'm on in fact, I am told something, then asked to keep it off the record. The problem is, I can’t always remember what is told to me in confidence – or by whom. I generally try to delete things I am not supposed to write from my notes as a fail-safe precaution.

OpenMarket Adds Texting for Landlines and Toll-Free Numbers for Enterprises

May 6, 2015

New service helps US and Canadian businesses use mobile messaging to improve customer service

Here is some non-news… Millennials don’t like to talk. In-fact, you can almost make the argument that no one likes to talk – on the phone anyway because since most of us communicate with one or more millennials, we’ve all been trained to text more than usual. What’s the difference between ten years ago and today regarding plane landings?

Aerohive adds Ease of Use, Massive Dell Distribution Network

May 6, 2015

Aerohive told me in 2010 they were hell-bent on world-domination in the WiFi space. Very cool and certainly not your typical tech interview. Sure, its not break-the-internet worthy but still, an awesome approach IMO. Cisco, "Bring it on." They used to tell me.

In a way their irreverance reminds me of Salesforce.

Stratus Technologies helps Boost the Efficiency and Fault Tolerance of NFV

April 22, 2015

As telcos become software telcos, they are beginning to shed some of their bespoke, proprietary hardware in exchange for NFV software running on OTS computers from white box companies, Dell, HP, Cisco, etc. This move follows similar trends in many markets – thus we’ve seen opinion pieces about how software is eating the world.

It’s all about abstraction really. Software running on smartphones for example can replace fixed-function remote controls.

Exclusive Interview with Aricent's Frank Kern at MWC 2015

April 3, 2015

It’s been a few years since I've covered Aricent (2012, 2009, 2006) but as fate would have it I was fortunate enough to interview Frank Kern, CEO at MWC 2015. This is one of the companies behind many of the products we use and one you likely don’t know a great deal about. It’s owned by KKR and Sequoia and is a pure-play product innovation services company – Kern explained his they don't do IT and BPO like others in the space.

Another differentiator is the company’s core strength is connectivity and there is a great demand for such services at the moment.

Fring Alliance Aims to Become Carrier VoIP Cooperative

April 3, 2015

Fring may be one of the more interesting stories in the telecom space. The company launched one of the first VoIP apps I used on the iPhone – if not the first. They then sold to GENBAND some years later to be the core enabler of a hosted VoIP platform carriers could purchase from GENBAND and resell to their customers. In short, a simple cloud-based white-label way to compete with OTT without massive investment.

Nespresso and Keurig Shows Carriers How to Increase ARPU and Customer Stickiness

April 1, 2015

Amdocs shows carriers how they can take a commodity business and make it better

Technology has taken the coffee business to a new level. Nespresso capsules and Keurig K-Kups have brought premium coffee to the masses while simultaneously bringing billions of dollars of new profits to the companies that took a commodity business and found a way to add value. Perhaps the only thing as addictive than substances you ingest or breathe-in are mobile devices. It goes without saying that morning coffee and gadget usage are two things most people wouldn’t want to be without.

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