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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

TMC Team

TMC Launches Information Technology Magazine

September 28, 2010

Hi all,

Many of you know TMC as one of the few media companies evolving and growing. Thanks again to our readers and sponsors - obviously without you we wouldn't be where we were - and it is a pleasure to be a vital resource to all of you.

Having said that we are doing something unexpected with the purpose of serving you better.

Must-Attend Networking Event at ITEXPO

September 27, 2010

Please be sure to come to the Bonaventure Brewing Company Patio at the Westin Bonaventure Hotel this Monday, Oct 4th, 5:30-8:30 PM for some of the best networking at the show. I have attended many events at this location at past ITEXPOs and the setting is by far one of the best for this sort of reception.

In addition to meeting with the TMC team, you get to meet with the sponsor of the reception, Interactive Intelligence and a number of speakers from the show.

Some of the best knowledge you gain from an event comes from the receptions and if what I've written isn't enticing enough, consider you'll get to meet major league pitcher Jim Abbott as he is the guest speaker of the evening.

Learning, networking and if you play your cards right you may get an autograph - what could be better?

Here are the hotel details:

Westin Bonaventure
Bonaventure Brewing Company (info | map)
404 South Figueroa Street
Los Angeles, California 90071
Phone: (213) 624-1000















ITEXPO Article in Smart Business

September 22, 2010

ITEXPO West 2010 Hotel Situation

September 21, 2010

Off to Genband, Metaswitch then ITEXPO Events

September 20, 2010



September is here and so is conference season as I head to Genband Perspective in Texas and then Metaswitch Forum in Orlando, FL. Genband has been on a tear recently with acquisitions in numerous categories as well as organic growth. I am very interested to see how much progress the company has made since my last visit with them.

Metaswitch too has been growing quickly and they've made a few acquisitions as well.

Apple, Sony, Microsoft, Google and ITEXPO News September 1, 2010

September 2, 2010

It has been an extremely exciting week again for tech news and moreover for me personally as I got a chance to open up my Sony Dash and it is a very cool addition to my desktop as it allows me to view my photos and take advantage of widgets of all kinds which among other thinks allow me to see the pandas at the San Diego Zoo. This handy gadget has a slew of communications, social networking and calendar features as well but for now, I just want to see the pandas.

 

The big news from yesterday of course was Steve Jobs onstage pushing a slew of new iPods and a rental-only model for Apple TV and a social network integrated into iTunes.

Alcatel-Lucent Outlines Next Generation Communications

September 1, 2010

Having recently purchased a Sony Dash which I still need to take out of the box, I am obviously intrigued by the idea of devices which allow widgets to run on them. Apparently Alcatel-Lucent too is enamored with the concept of widgets and mobile apps as the company just picked up OpenPlug, a company focused on cross-platform application development solutions. This purchase follows on the acquisition of ProgrammableWeb a major resource to the development community involved in mashups and web-based APIs.

What does this tell you?

Nokia, RIM, Skype, Cisco and ITEXPO News August 30, 2010

August 30, 2010

Tech once again has been an amazingly vibrant market in the last week of August when news is generally slow. A recent trend has to do withtechnology companies playing nice with global governments to make sure they aren't rejected or find themselves out of favor like Google happens to be in China.

Nokia Spices up its Servers

Nokia for its part has decided to put servers in India to comply with local laws allowing government officials access to once impenetrable communications systems. You may recall India recently had some issues with not being able to monitor messages sent on Blackberrys.

Skype - an M&A Target



Google Gmail VoIP, Cloud Computing and Other News August, 25 2010

August 25, 2010

It's been a busy day in the world of tech news as Google who already has a telecom service in Google Voice has expanded it into Gmail with a two-pronged goal of making it easier to call via Google's network and making the Skype IPO less lucrative. In addition, cloud computing has heated up with Nimbula receiving $15 million dollars so the ex-Amazon founders can purse providing private cloud services.

On the TMC front, we officially released TechZone360, our new site dedicated to all things tech and sporting a new and cool interface we hope you love. My readers got an unauthorized sneak peak last week (thanks for not squealing on me) and you can see it has evolved quite a bit these past days.

Agent Market Dies, Gets Reborn at ITEXPO

August 25, 2010

In the mid-nineties as the CTI market stormed onto the scene a slew of new unified messaging companies came onto the scene looking to sell systems which integrated voicemail into corporate email repositories and later IP-based phone systems. The biggest challenge of the day was the traditional interconnect or telephone system reseller didn't understand data and the data guys didn't get voice.

A new breed of reseller was born and the data and voice VARs who couldn't adapt were at a huge disadvantage which forced many of them to close up shop.

The agent market too is evolving as core products are being sold today through call centers and the Internet and if you are still doing business the way you did a decade ago, you are in deep trouble.

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