Unified Communications

Mitel Presence Tour

February 15, 2007

Today I will be flying to California to speak tomorrow at a conference hosted by Mitel. The name of the tour – I kid you not is the Presence Tour 2007. I will be discussing Unified Communications among other topics. Here is all the info you need to know. It will take place tomorrow in Costa Mesa at the Westin South Coast Plaza. I will be a speaker and am apparently substituting for Sir Terry Matthews – which is a great honor.

Posted in Call Center, Conferencing, Microsoft, SIP, Technology, Unified Communications, VoIP

A Breakthrough Month in IP Communications

February 26, 2007

Skype, Google, Verizon, Vonage and Other Happenings Please enjoy the March 2007 Publisher’s Outlook from Internet Telephony Magazine: The last few weeks have been among the most newsworthy in IP communications since this magazine’s first issue in February 1998. If you have any doubts about the VoIP market’s strength and power, consider that Skype has recently petitioned the FCC for something amazing. They want to apply the Carterphone rules to the wireless industry. These are the same rules that were applied to break up the AT&T monopoly on devices, allowing anyone to make products for the AT&T network — as long as these products did not harm the network. Innovations like the fax machine and vibrant competition in the handset market ensued.

Posted in Broadband, Consumer Electronics, Google, IMS, IP Communications, Microsoft, Open Source, SIP, Skype, Technology, Unified Communications, Video, VoIP, Wireless

IP Communications Stories February 26, 2007

February 26, 2007

Here are some good stories worth reading. I haven’t had a chance to give analysis and opinion on all of these but if I get a chance I will tackle some or all of these later. Enjoy: VoIP Provider 8x8 Names New VP of Service Delivery and Support Vonage: Moving VoIP in the Wireless Direction Pingtel Launches New Version of SIPxchange Harte-Hanks Enhance Customer Service with IP Solution from Avaya Epygi Announces Version 4.1 Software for Quadro PBXs VoIP Solutions Providers KDDI and DigiLinea Partner VoIP Driving SBC Market, Says Report Google's VoIP Means Business Interactive Voice for Web sites and Browser-based Applications

Posted in Google, IP Communications, SIP, Skype, Speech Technologies, Technology, Unified Communications, VoIP

Dialogic Cruise

March 7, 2007

I am headed to downtown Miami now where I will be on a cruise with Dialogic partners and the Dialogic team. This will conclude the Dialogic One event. The weather is pretty nice here so I expect to have a great time. This is my fourth time in Miami since November ’06 and I will be back in Florida for CTIA in a few weeks. The boat is docked at the Bayside Marina a few blocks away from where Internet Telephony Conference & Expo East was launched back in 2000 – or was it 2001?? I can’t recall. Anyway, I may have a photo or two to post at some point this evening.

Posted in Broadband, CRM, Call Center, Conferencing, IMS, IP Communications, IPTV, ITEXPO, Microsoft, Open Source, SIP, Speech Technologies, Technology, Unified Communications, Video, VoIP, WiMAX, Wireless

Explosive Small Business Communications Growth

March 8, 2007

Please enjoy my April 2007 Internet Telephony Magazine Publisher's Outlook. ---- You would have to be asleep to not realize how fast small business communications is growing. The reason? Small businesses didn’t have so many telecom choices a scant ten years ago. There was pretty much key systems and then some inexpensive PBXs came along thanks to AltiGen and other, similar players. What is different now?

Posted in Broadband, Call Center, IP Communications, ITEXPO, JITC, Microsoft, SIP, TMC Team, Technology, Unified Communications, Video, VoIP

Packet8 and SunRocket Speak on VoIP

March 9, 2007

I just moderated a panel here at the VPF in Miami and the topic was voice 3.0 and when we will get there and what it would entail. My panelists were from 8x8 and SunRocket and in both cases the technical people within the organizations. One of my goals as a moderator was to try to figure out from panelists just when VoIP 2.0 or even 3.0 will arrive and the answer seems – according to my panelists -- to be no time soon. The challenge here as discussed by Andrew Newton the Development Manager of the VoIP Platform Group at SunRocket is that consumers do not want advanced applications. Andrew says consumers want some phone control on their PCs but not much. They are comfortable with the phone handset as the device controlling the phone. Specifically the consumers the company targets do not want these services.

Posted in Broadband, Conferencing, IP Communications, Microsoft, Skype, Technology, Unified Communications, VoIP, WiMAX, Wireless

ApplianX

March 9, 2007

Aculab Launches ApplianX Product Line Aculab has just announced a new line of appliances and the product line is so different from any products previously supplied by the company I decided to ask some questions about the new ApplianX product line from Alan Pound, MD and CTO of Aculab. Here is the Q&A with Aculab about this exciting new initiative. Aculab has been a strong player in boards and interfaces for some years, why the new product line?

The strategy behind ApplianX was set against the backdrop of a dramatically changing the market for hardware and software-based enabling technologies. A growing pool of solution providers are looking to take advantage of leading enabling technology but, for a number of reasons, do not wish to incur the associated development costs and time taken to integrate enabling technology or write C-based applications.

Posted in Broadband, CRM, Call Center, Conferencing, IMS, IP Communications, IPTV, SIP, Speech Technologies, Technology, Unified Communications, Video, VoIP, WiMAX, Wireless

Huge News Coming From Plantronics

March 11, 2007

I recently met with Plantronics executives and they were basking in the glow of being market share leaders in the bluetooth space. They were very happy with this achievement and were further excited to tell me about how they see the future of communications. I meet with many dozens of companies per month and you get a sense for when a company seems to be onto something big. Of course this is easiest to spot when they tell you flatly, “Rich, we are onto something big.” I couldn’t get anything out of the tightlipped management about what to expect. I even hinted at the company moving upmarket to potentially compete with Polycom in the IP phone space. I did not get positive feedback to this comment but instead I was told Polycom is a great partner. In past meetings with headset vendors and market research questionnaires I have seen – headset vendors always ask me my opinion of adding more intelligence to the once dumb headset. So as I am flying on a fairly crowded airplane I have time to ponder what I would do if my headset had a powerful processor. I suppose the first thing I would do is add speech recognition.

Posted in Call Center, Conferencing, Consumer Electronics, IP Communications, Microsoft, SIP, Skype, Speech Technologies, Technology, Unified Communications, VoIP

Cisco Webinar

March 12, 2007

Did you know there is a link between air-blown fiber and unified communications? OK I realize this may not be a logical leap which is why of course TMCnet is going to be hosting a webinar with Cisco and Sumitomo Electric Lightwave focusing on how the Arizona Cardinals are leveraging the flexibility of air-blown fiber to enable their next-gen network to take advantage of unified communications, telepresence and more. If you are interested in learning more, be sure to register now as the webinar takes place on March 28th, 2007 at 2:00 PM ET which is 11:00 AM PT. This of course assumes your computer recognizes daylight savings time by then. Mine still doesn’t. You may recall I wrote about air-blown fiber in the past.

Posted in Broadband, Conferencing, IP Communications, Technology, Unified Communications, VoIP

TMCnet Search

March 13, 2007

We are always trying to innovate here at TMC and recently we have been looking for a way to ensure TMCnet becomes even stickier than it currently is. Our goal is not only to be the primary destination for all things in the communications and technology space but also the same for communications and technology search. At search.tmcnet.com you will find a beta version of our newest initiative allowing anyone to search not only TMCnet’s massive archive of articles but others such as Network World and PC Magazine. We will continually fine tune this initiative to make it more valuable to you and hopefully it will become the first place you turn when you are searching in the communications/information technology space. Please try it out for yourself and let me know what you think.

Posted in Broadband, CRM, Call Center, Conferencing, Consumer Electronics, Google, IMS, IP Communications, IPTV, ITEXPO, JITC, Microsoft, Open Source, Rates Technology, SIP, Science, Security, Skype, Speech Technologies, Technology, Unified Communications, Video, VoIP, WiMAX, Wireless

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 150 Next

Communications and Technology Blog - Tehrani.com

Unified Communications