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Unified Communications

Metaswitch Helps Carriers Compete with UCaaS and Slack

October 10, 2017



Metaswitch was on the leading edge of seeing the social media threat to carriers – they were somewhat-famous for warning that social network user-names were being used in lieu of phone numbers and disintermediating the relationship between carriers and customers. Except they said it with a UK accent so it sounded a lot more exotic. J

The company is doing well – just off the news they won the Sprint IMS core business via their productized Project Clearwater solution.

Spikko Brings Multiple Numbers and Recording to Mobile Phones

October 9, 2017


While there are a number of companies who can add phone numbers to mobile phones via VoIP, Spikko takes a different approach. The company allows a mobile device to have a single SIM and multiple local numbers with global call-recording added as one of its optional services. The company supports most countries but there are around 50 primary ones.

I spoke with company representative Ron Barak about the company's differentiators and he mentioned that they have their data center in the Amazon cloud in Ireland and from there they allow phones to work as local devices on multiple networks. They have negotiated great rates for customers - 2-3 cents per minute per call, $10/month for call recording and $5-$6 per number.


Streann OTT Hopes to be the Evolution of TV

September 23, 2017

"The revolution and evolution of the golden age of entertainment is happening right now," according to Giovanni Punzo the CEO of Streann Media. The company touts itself as the multiscreen next-generation monetization platform for delivering linear TV, VoD and proprietary  interactive services to end-users anytime and anywhere.

The idea behind the platform is fairly simple - allow customers to provide Netflix-like services with localized content. The solution has a built-in ad platform, app editor builder and allows the full distribution and monetization of content.

In addition, the company has a provisional patent on a new way to show video ads - they can be seen in split screen. This is a replacement of the pre-roll which many people including us have grown tired of.

The Miami based company is doing very well in the Latin America market and its HQ in Miami likely doesn't hurt.  





Why IoT Companies Will Soon be Chasing Lumavate

September 5, 2017

Few people have heard of Lumavate but at the conclusion of this post you'll be convinced that they likely point to the future of at least one segment of the IoT market.

Before we get into the company, lets delve into the company's latest news. Don Brown has led a $2 million dollar seed investment.

The reason this matters has to do with integration.

Dr. Don Brown is someone who gets a fraction of the press he deserves. If he lived in Silicon Valley, the tech media would worship him 24x7. Because his last company was located in Indiana, he flew somewhat under the radar of the general media while revolutionizing the way trillions of dollars were spent in the call center market.

I first met Don when he launched Interactive Intelligence around 1995.







Roku IPO Reminds us Tech is an Oligopoly

September 3, 2017



Roku is a company that defied the odds - competing in a market with Apple, Google and Amazon and somehow persevering by making superior products in what is without a doubt a highly commoditized space. To make matters worse, Google and Amazon really don't seem to care too much about profitability - Amazon in general and Google/Alphabet for its businesses beyond search.

Still, despite the challenging competitive environment, Roku has persevered and done well.

The company's investors are about to partially cash out via an IPO and in its filing documents it tells us that two of its most popular services, YouTube and Netflix pay them virtually no money.

Tech is an oligopoly of sorts. In 2015, Om Malik wrote about the winner-take-all nature of Silicon Valley.

Here is an excerpt:

This loop of algorithms, infrastructure, and data is potent. Add what are called network effects to the mix, and you start to see virtual monopolies emerge almost overnight.











Watch out Slack, Here Comes Flock

September 2, 2017

There is no shortage of competition for the enterprise messaging customer. Slack is the acknowledged leader but Cisco, Microsoft and everyone seems to want to get in on the market. The latest is Flock, a cloud-based team collaboration service, which has attracted 25,000 enterprise users and customers including Tim Hortons, Whirlpool and Princeton University.

According to Bloomberg: 
A teenage entrepreneur who became a millionaire by 20 before sharing a billion-dollar fortune at 36, Bhavin Turakhia isn’t afraid to think big. Now he’s putting $45 million of his own money into building a rival to Slack and other office messaging platforms.

The bottom line is the price Flock will charge is more than $3 per user less than Slack.


StaffAlerter Provides Value in Emergency Notification and IoT

July 8, 2017

With terrorist attacks and other shooting incidents becoming commonplace, the need to quickly notify large groups of people regarding dangerous situations seems to have never been greater. While many of the solutions on the market are targeted at governments or large police departments, the emergency notification system on a budget market has been neglected.

Enter StaffAlerter, the infinitely flexible solution which combines the power of IoT-like sensors with IFTTT real-world flexibility. By this we mean that the system can be easily programmed to sense an emergency button being activated in the freezer and then proceed to unlock the freezer door.

Array Networks Goes Virtual, Gives MSPs a new Revenue Opportunity

June 5, 2017

The load balancing market evolved into ADCs and these devices are now competing with cloud-based solutions. As this evolution has taken place, Array Networks saw an opportunity to take a page from the carrier market and explore virtualizing network functions.

In an exclusive interview with Paul Anderson, Senior Director of Marketing, he told me the company has a new network functions platform for deploying virtualized application delivery and security functions with guaranteed performance. In their testing, the company took a Fortinet firewall (with the appropriate licensing of course) and realized they could get five times better performance using software over hardware.



Help Nominate Agents of Digital Transformation

May 25, 2017

We have some very exciting news to share! 

The Agents of Change recognition program was developed to identify the leaders within companies that are helping transform vision and innovation into reality.

Nominate leaders you believe deserve special recognition for their ability to initiate and drive change in the industry. Your nominee could be from a large company, where change is often harder to implement, or from a smaller company or startup where, this particular Agent of Change has taken technological innovation to heart and is creating opportunities that have the potential to change not just a company, but the world, for the better. 


Cisco, Juniper and Business Insider show how to Transform your Business

May 25, 2017

The world is changing - it is literally transforming before our eyes and most companies know digital will affect their business but they don't have a plan to deal with it. Thankfully, we have a place where business can come and learn what they need to do to be prepared in this brave new world where "Speed is the new trust," according to Tony Robbins.

Here is more from the team behind this exciting new event Communications 20/20 ready to help you take your organization into the future!

  Ubiquitous Communications: 
The Service Provider Opportunity

Dear Colleague, 

Communications is entering an era of ubiquitous connectivity - where 5G, Wi-Fi and LoRA connect everything, and NFV, SD-WAN and SDN make it so devices on any network communicate on the same session level.
At Communications 20/20, the opportunity for service providers of all sizes to power communications applications and services will be presented and discussed by both analysts and practitioners.

Sessions include:




  • Telco Digital Transformation:
    NFV and the Smart Network
  • NFV: Policy Control and Traffic Management
  • SDN: Business Models Moving Up The Stack
  • SDN Case Study: Open Systems Enable the Five 9s
  • 5G the Critical Path to Success
  • HetNets & LoRa, 5G: Supply and Demand
  • OpenRANs and SDN
  • Case Study: The UnCarrier Future of T-Mobile
  • NFV Success Stories: TCO vs. TCS
  • 5G Case Study: Taking 5G beyond the Trials

Come Examine the Essential, Futuristic Trends Driving Communications into the next Decade and Beyond.

The 3-day Communications 20/20 experience is a carefully-crafted mix of education, networking, product research, and a exciting prognostication.

Check out the Complete Agenda to review the sessions, seminars and presentations.



All segments of the communications/telecom ecosystem participate in Communications 20/20 to have a voice in the definition of new services and solutions that will revolutionize human and non-human interaction.





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