Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Unified Communications

GrandCentral Outage

April 13, 2008

Dimdim is to WebEx like Asterisk is to Avaya

April 11, 2008



Open source web conferencing company Dimdim is looking to attack the conferencing market in the same way Asterisk "attacked" the PBX space. Although the concept of open source is not new this sort of product just shows how virtually every corner of the software market has to deal with the issue of competing with free or very cheap software supported by a community of developers who work for the "fun of it".

One way to compete with such challenges is to focus more on consulting and systems integration. Another is to focus on building your development community up as a way to add value to your core offerings.

These are things Avaya has done masterfully and it remains to be seen how companies in the conferencing space will deal with the increased pressure from open source conferencing providers such as Dimdim.

[TMCnet]







Digium's New Deal

April 11, 2008

Plantronics HW251N-USB Wideband Headset

April 10, 2008

Correction... Despite my best efforts to be perfect this device is called the HW251N-USB not the HW351N-USB. Sorry if this caused you any problems.




If you are like me you look for ways to ensure your entire team is as productive and efficient as possible. You look for ways to increase productivity and if possible costs at the same time.

As communications solutions have evolved and Moore's law has lent it some speed, we have all benefited from a  slew of faster and faster solutions that can do more for less money.

This coupled with the power of IP communications has led us to a world where communications is becoming truly unified.








Podcast: Ken Lamneck - President The Americas, Tech Data

April 10, 2008

Ken Lamneck
President
The Americas
Tech Data









Distribution companies are in a great position to tell us what trends to look for in the market. What is hot? What is not and more. It is for this reason I was very interested in speaking with Ken Lamneck - President The Americas at Tech Data.

In our discussion we had a chance to embrace the concepts of virtualization, unified communications, NAS, how selling services is becoming a great business for VARs and more.

We also had a chance to discuss how VARs that do not provide complete solutions will lose business to others and will subsequently put their product sales in jeopardy.

Lamneck stresses that Tech Data wants to provide the best choices for their customers instead of pushing companies down a certain path.

There is much more but to hear it you have to listen to the podcast.




















Podcast: Dieter Thompson, TAG

April 10, 2008

Dieter Thompson
CEO TAG
I had a chance to have a podcast interview with Dieter Thompson the CEO of TAG, an Alcatel-Lucent company specializing in telecom procurement, contract negotiation and vendor management solutions.

Thompson shares many things in this interview -- one important point is that many local telecom services are going up in price. is the FCC to blame? Is there really enough competition? Dieter goes into these areas and discusses why carriers in some cases won't even bid on contracts.

is WiMAX the answer?





Mobile Unified Communications from Verizon

April 9, 2008

Communications Developer Call for Papers

April 8, 2008

Bob Emmerson: TMC's European Editor

April 8, 2008

Bob Emmerson joins TMC as out European Editor. We are truly proud to have Bob join the team as he is a communications and technology veteran.


Previously, Emmerson was a designer of digital control systems, a journalist, and a copywriter.


For a number of years he ran his own advertising/pr agency in Brussels.

Messy Skype Presence Solution

April 8, 2008

Its funny, I spend so much time writing about solutions for service providers and enterprise customers that when I come across a do it yourself (DIY) solution allowing you to keep tabs on your Skype friends without the use of a computer, I turn up my nose.

Is that bad? I am not sure. But what I know for certain is that this new idea is really great if not a bit messy. By having a picture frame with multiple photos in it you can watch each of your friends and see what they are up to.

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