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Unified Communications

Microsoft Pushes into Communications and Beyond

July 23, 2007

Here is my August 2007 Publisher’s Outlook for Internet Telephony Magazine. It may be one of the longest pieces I have written in a while and it was great fun to put together and hopefully is something you will appreciate.   ----   In 1997 or so I regularly met with Microsoft executives in charge of the company’s telephony initiatives. At the time Mitch Goldberg and Mark Lee were the top spokesmen the Redmond-based software giant offered up to discuss where the company’s products fit into the telephony ecosystem. If you have been in telecom longer than seven years you likely remember the industry was once dominated by computer telephony integration (CTI) technologies allowing PCs and servers to talk with telephone switches.

VoIP News July 20, 2007

July 20, 2007

Here is the VoIP/IP communications new of the week. We start with the terrible news of SunRocket closing down without notifying customers. Not well done at all. As you can see below Nuvio would love to get these customers.

Latest Zultys Update

July 20, 2007

Ooma Hysteria

July 19, 2007

I received e-mails from a number of bloggers this morning linking to their stories about ooma, the latest p2p VoIP scheme promising free long distance to the masses. The difference between ooma and other p2p solutions like Skype is the ooma solution utilizes phone lines of existing customers to terminate calls in local areas.   A call placed on the ooma network from San Francisco to the 203 area code would be terminated on an ooma box in someone’s house in the 203 area code. The question worth asking (and I have not had a briefing from the company as of yet) is what security measures are used to ensure I am not listening in on other callers.   If that caller from San Francisco is calling their broker they most likely won’t be thrilled to have me listening to their phone call.   To be fair, this is pretty obvious and I imagine the company has a solution to this problem.

iPhone Meets Asterisk

July 18, 2007

Delicious TMCnet Stories

July 13, 2007

Here is a smattering of home made TMCnet stories, just like mom used to make. Mom’s cookies can’t compare to the brand new Tadiran trailer featured below or Cantata’s fax solutions. And you know, even if mom was the best cook around, try connecting her savory linguini to Microsoft OCS or Microsoft Office Live. Dialogic and RingCentral can do this and their products don’t even need to be refrigerated and reheated overnight!   Everyone loves great cooking. Especially the small business.

Voicemail Transcription Patent

July 12, 2007

I Get by with a Little Help from my Friends   Here is a patent on voicemail transcription from one of the founders of SpinVox who I met with some months back. The patent does describe having live operators listen to and correct voicemails which are transcribed to text. This does not mean all voicemails are sent to live operators but one of my readers sent me this link and it is worth sharing. The text of the patent is below.   ---   Voicemail is received at a voicemail server and converted to an audio file format; it is then sent or streamed over a wide area network to a voice to text transcription system comprising a network of computers.

Voicemail Transcription Patent

July 12, 2007

I Get by with a Little Help from my Friends   Here is a patent on voicemail transcription from one of the founders of SpinVox who I met with some months back. The patent does describe having live operators listen to and correct voicemails which are transcribed to text. This does not mean all voicemails are sent to live operators but one of my readers sent me this link and it is worth sharing. The text of the patent is below.   ---   Voicemail is received at a voicemail server and converted to an audio file format; it is then sent or streamed over a wide area network to a voice to text transcription system comprising a network of computers.

Latin America Unified Communications

July 12, 2007

Voicemail Transcriptions Analysis

July 11, 2007

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