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Interactive Intelligence and Alliance Systems

April 23, 2007

Interactive Intelligence announced today it has purchased the professional services group of Alliance Systems and I had a chance to speak with the president of Alliance Systems Rusty Cone about this deal. Rusty deferred to Alliance Systems chairman Jon Shapiro about the reason for this transaction.   According to Jon: “Our core server and infrastructure business has been growing very rapidly and we wanted to focus our resources on increasing our manufacturing capacity, engineering resources and our global logistics and support business.”   I did get a chance to find out a bit more about the transaction however. Rusty explained he is happy for the 14 people who will now be part of Interactive Intelligence as they now have more opportunity to move up in the organization.

Hosted Communications for the SMB

April 23, 2007

We hear about hosted solutions from so many vendors these days. This area of the market is certainly experiencing tremendous growth. Companies like Covad, AccessLine and 8x8/Packet8 are doing well selling services to customers who are giving up their small phone system for a hosted solution.   In many cases the smaller companies are familiar with and more comfortable with key systems and are not happy to lose some of these features when they migrate to a hosted solution which is designed for companies the size of major auto manufacturers. The way to get around this dilemma is to sell these companies hosted key system replacements.   How can a service provider interested in deploying such solutions learn more?

Vonage Voicemail Transcription

April 21, 2007

At CTIA a few weeks back I heard Vonage will offer a voicemail transcribing service soon but I was sworn to secrecy. As you may know I have been writing about voicemail transcription a great deal lately. I thought I blogged a hint about this news but to be honest I have been doing so much writing lately I can’t find it if I did.   Anyway, I just heard from a little e-mail bird Vonage will offer voicemail transcription for $.25/voicemail. I cannot verify this cost but I did find a link on the company’s site to Vonage Text which is a voicemail transcription service.

InfoWorld on Patent Reform

April 20, 2007

Microsoft Gives Away Exchange 2007

April 20, 2007

In the last seven years or so the adoption of open-source solutions has been breathtaking and Microsoft is not sitting on the sidelines watching this happen from afar. They have to be concerned about Linux and myriad open-source software products as well as web-based solutions from companies like Google.   One of the beautiful things about open-source software is you can download it and try it for free. If you like it you can buy a business-class version of the solution or you can pay for support.   This approach of giving it away for a while before your customers have to pay for it is not unprecedented in tech. I remember years back when 3COM was trying to get the small business market to implement computer networks, they gave away network cards on the cheap hoping companies would se the benefits of networking and buy more cards at retail prices.

Voicemail Transcription

April 18, 2007

I am not sure what the category of product is that converts voicemail to e-mail but I suppose voicemail transcription covers it nicely. Recently wrote about SpinVox and how the company converts voicemail to e-mail automatically.   I am in a conference today where I cannot take calls. I did however receive an e-mail just now:   --------------- Daddy. I want Daddy to talk.

SIP to SIP Gateways

April 18, 2007

TMCnet Goes International

April 18, 2007

Today is a momentous occasion for me as TMCnet has gone international developing continent-specific editions for Latin America, Europe, Asia the Middle East and Australia. You will find these country choices on a grey horizontal bar at the top of most of our pages. TMCnet is the largest communications and technology portal in the world and this move allows people everywhere to see news specific to their needs.

We believe this move is a good one for TMCnet visitors and the advertisers looking to cost-effectively target communications buyers – service providers, enterprise decision makers, resellers and developers worldwide   TMCnet has approximately 2 million unique visitors per month and here are Alexa’s statistics on TMCnet’s international reach as of this writing:   Tmcnet.com users come from these countries:   United States                54.6% Canada                         5.0% United Kingdom           4.8% India                             4.2% Australia                       1.9% Malaysia                       1.5% Germany                      1.4% Philippines                    1.2% Singapore                     1.1% Israel                            1.1% China                           1.0%

Tmcnet.com traffic rank in other countries (lower numbers are better. 1 is the best):   United States                809 India                             2,134 Canada                       2,736 Australia                       4,032 United Kingdom           4,213



A National Holiday For Virginia Tech Victims

April 17, 2007

I was reading about the Virgina Tech tragedy and was surprised and shocked at the same time. As you may know the worse shooting spree to ever take place on US soil happened yesterday.   This tragic event is horrible beyond description as 32 people were massacred. This explains why I was shocked.

Nice Systems

April 10, 2007

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