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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Unified Communications

ITEXPO Video

March 25, 2007

Verizon Vs. Vonage: Round II

March 24, 2007

This has been a strong news month for the VoIP market and perhaps the biggest news of all has been the Verizon Vs. Vonage patent case. While it is too early to know whether Verizon will ultimately be victorious, it is important to note the ruling may have ramifications for other VoIP providers.

If you play out this situation to its conclusion you realize what Verizon is doing may be illogical if it helps the cable companies. Why?

MyTMCnet

March 21, 2007

Thanks to readers like you, TMCnet has been blessed with 1-2 million unique visitors every month and last month over 20 million pages were viewed on this site. We are truly grateful to our readers, sponsors and advertisers who support this site and all other TMC products and initiatives.   Of course hats off to the TMC team who nurtures the development of our beloved communications and technology portal.   At TMC we are always innovating. We always look for ways to serve our audience better.   A number of months back an advertiser came to us and said according to his research, TMCnet is not only the top communications site in the US but the world.   The interesting part of this conversation is it seemed that not everyone knew just how popular TMCnet was outside of the US.   To rectify this situation and moreover to make it easier for those people around the world to get access to news pertaining to their interests, we embarked on developing TMCnet for various continents.   But instead of hard coding this project, we decided it would be better to build a framework which was customizable.   This would take longer but what it would allow is a fully customizable news portal by specific topic or even specific keywords.   Once this project dubbed myTMCnet was launched and working we could then easily extend it to be continent specific, country specific, topic specific, etc.   Yesterday we rolled out the beta of myTMCnet.   TMCnet has 3,000-4,000 articles, press releases and other content pouring into it daily.   We have now given the world a custom interface so they can see this news in any way they choose.   For example, if you are interested in IMS news you can add a custom box dedicated to IMS. Or perhaps you want to track SanSay or Avaya or unified communications.   It doesn’t matter.   I have found MyTMCnet is an invaluable competitive research tool allowing me to see what they are up to.

TMCnet Sets Page View Record

March 20, 2007

Ericsson

March 18, 2007

The holy grail of communications is being able to truly integrate the fixed and mobile phone worlds and in an ideal scenario users would have access to corporate resources such as directories from any mobile device they choose. As technology evolves corporate user’s brains must evolve as well using a variety of devices and interfaces. Telecom is really a mess when you think about it. Press 3 to delete voicemail in the office, press 7 to delete it on the cell phone, etc.

ObjectWorld

March 18, 2007

Recently I had a chance to meet with executives at Objectworld and I couldn’t help but walk away impressed with the technology the company has developed. Their two products consist of CallAttendant which allows you to connect your existing PBX to their unified messaging and unified communications solution. The company also develops UC Sever affording you all the features of CallAttendant with a SIP-based VoIP phone system thrown in for good measure.   The company feels it is positioned very well for the wave of convergence taking place in communications and they are quick to point out that VoIP in and of itself does not signify convergence but it is when applications become converged that convergence is truly happening.   UC Server is software based and since it is 100% SIP based there is no legacy technology to worry about. Since the system is hardware agnostic you can leverage Moore’s law to grow your company with ever-faster servers.   The company believes it is positioned well as it sells to IT VARs and its solutions are easy to configure.

Cantata

March 17, 2007

Cantata is a veritable conglomerate in the communications space. The company was formed a year ago through a combination of Excel Switching and Brooktrout Technology and has product lines for developers and service providers. The company is soon celebrating its one year birthday and company executives were kind enough to take a break from their birthday party planning and give me feedback on where the company is headed.   As the briefing went on I realized the company was onto something interesting. You see IMS is a complex architecture and no existing network can become fully 100% IMS-based overnight.

Cisco Purchases WebEx Podcast

March 16, 2007

Nuvoiz

March 16, 2007

Unified Communications for the Mid-Market



There is no question the unified communications market will increase the value of communications vendor offerings but there seems to be lingering questions as to which sector of the market – large—medium or small will be the fastest adopters of this state of the art system of communications.   CFOs of Fortune class companies are surely happy to shell out an aggregate of billions of dollars if they believe they will see ROI from UC. And certainly as we start to see more UC products on the market, companies of all sizes will likely start salivating at the opportunities to integrate this technology into their workflow processes.   The integration of communications and mobility may be the area of most excitement as it seems the knowledge worker population is growing greater every year. You know who I mean – the road warrior who is on the go 24x7 working his/her heart out for the company.   Recently I wrote about the growth of the SMB communications market and this article prompted a discussion with Chong-Jin Koh the CEO of Nuvoiz about his company and how he feels they are solving the pain of the mid-market company when it comes to unified communications implementation. Jin Koh tells me the company has truly integrated their messaging platform with communications through the use of SIP and unlike IM platforms such as Skype or MSN they have true unification of applications and media types.   He feels the mid-market really needs UC solutions such as those provided by his company and he sees the sweet spot for Nuvoiz as 50-1,000 people.

Microsoft Acquires Tellme?

March 14, 2007

On my way into work this morning I saw two things. An amazing sunrise and a flock of geese flying. As far as the sunrise goes, I tried desperately to get my phone to take a picture of it so I could share the beauty of it with my readers. By the time I set up the phone in camera mode the highway twisted and then when the sunrise was in range again a garbage truck blocked my view.
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