Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Unified Communications

Top 10 Mobile World Congress Trends #MWC16

February 29, 2016

I’ve just returned from a whirlwind event for the telecom market known as Mobile World Congress and I’m still amazed by the amount of optimism I’ve just witnessed. It would not be an exaggeration to say this level of excitement about the future of telecom hasn’t been seen since 1998. Although it has great food, the city of Barcelona has a pretty poor economy.

SIP Forum and UNH Team on Seamless Enterprise Communications Deployment

February 19, 2016

The SIP Forum recently announced it’s continuing to do its part to ensure enterprise communications products fully interoperate with service provider networks. In fact, its new SIPconnect Certification Testing Program will be hosted by the University of New Hampshire Interoperability Laboratory (UNH-IOL) and is designed to help ensure adherence to the SIPconnect Technical Recommendation currently at Version 1.1.



In an interview with Marc Robins SIPNOC Program Chair and Robert Kinder of Cox Business who also serves as a director, they mentioned the SIPconnect 1.1 spec is about five years old and is currently included in many RFPs. The goal of this new initiative however, is to increase interoperability between IP-PBX providers and service providers.

The idea is to plug in the box to the carrier with less headaches, in less time, and see installation issues and challenges which could have lasted weeks, be reduced to mere hours.

Bolste Offers Your Company Workflow 2.0

February 10, 2016

The company says its developed a Business Operating System

There are a bewildering number of corporate solutions which are cloud-based and help boost productivity. Web conferencing, file storage, chat and project management are just a few of these. In each case, you pay a separate fee, have a different interface, added security issues and need to train users a new interface.

Bolste is a new company which believes they have become a business operating system – enabling you to run your business on their platform.

Dialogic Plunges into Apps with PowerVille

February 9, 2016

By technology standards, Dialogic is a veteran – having been established in 1983, the company has supplied communications infrastructure used by carriers, enterprises and developers for many, many decades. The New Jersey company enjoyed the benefit of providing solutions which could be paid for by arbitrage. In the late eighties and nineties, Dialogic boards allowed companies to build computer-telephony solutions which used off-the-shelf computers to compete with custom-built hardware solutions from manufacturers of telecom equipment. Even though Dialogic boards were not cheap, solutions based on their products cost far less than alternatives on the market thanks to the ability to leverage PCs and servers.

ITEXPO 2016 Overview Video

January 22, 2016

Lifesize Reinvents Itself in Cloud Video

January 14, 2016

CEO Craig Malloy explains the new company’s mission and strategy for the future

I first introduced you to Lifesize in 2007 explaining the company offered near telepresence quality at a fraction of the cost. At the time I said, “The goal of the company is to be the price/performance leader and I can vouch for the quality of their technology as I had a chance to see it for myself.” Two years later, Logitech, excited about the opportunity to move upmarket in the video space, acquired them for $400 million.

The move upmarket: Prior to this acquisition, I had a chance to cover Lifesize as it improved its technology with better quality cameras and other peripherals.

Zultys Upgrades its Communications Software

December 2, 2015

Unified communications vendor Zultys has been hard at work coming up with a new release and since it’s been a while since I’ve had a chance to share what they are up to, I reached out to interview Neil Lichtman, Chairman & CEO of the company. He was gracious enough to give his views on a range of areas from the future of unified to communications the challenges facing channel partners.

Is technology changing business for the better? Why/why not?

Mitel Analyst Event 2015 Live Blog #MitelNext

November 12, 2015

Mitel put on a nice event in Manhattan today. Wes Durow, CMO made a great presentation on where the company was and where its going.

A quote of note: "One out of three SMS messages goes across the Mitel network."

Some of what I am hearing is embargoed - so sadly, I'll have to keep you posted on some announcements at a later date.









Rich McBee, CEO takes the stage.




Are desk phones dead? "We ship a handset every 14 seconds and the pace is accelerating."

Our vision: Making communications and collaboration seamless.



Important points:

They will continue to acquire legacy solutions and then grow them. The contact center is a more and more important part of the business.



The intersection of mobile, cloud and enterprise is the next thing for us - we will accelerate products and solutions in this area.

"We have 3 billion potential subscribers with our current carrier customers."

Much discussion about Mavenir - the acquisition which gives them great mobile technology and low cost R&D centers.

Security is becoming a huge factor going forward.





UCC is more complex than ever



Simplifying this in an open environment  is what we're betting the company on.

We will continue to be a consolidator.



Mitel Next Accelerator is a think tank working on the next big thing but it needs to have products in a customer in one year - and they have to be paying customers.




















































When Hired Gun Managers Fail

November 11, 2015

What happens when you intersect the Innovator's Dilemna with investment, ROI and stragic planning? Especially since new, disruptive technologies aren't adopted overnight - they can take ten years or more to be widely accepted. Conversely, investors are generally more short-term oriented.

Bottom line: markets have their own timing which require companies to adapt.

ITEXPO Anaheim 2015 Video Interviews Part 1

October 7, 2015

Featured Events