Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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What's Big This Year in Telecom? Vote Now!

January 10, 2019



TMCnet and Andy Abramson and his company Comunicano are asking in the first annual VoIPWatch Poll.. The results will be revealed at this year’s ITEXPO in Fort Lauderdale on Thursday, January 31 at 4:15 pm prior to the start of the always interesting IDEA Showcase.





For years Andy and his Comunicano team have been at the forefront of driving companies in the telecom industry to success. TMCnet and ITExpo have always been where the telecom, collaboration and communications infrastructure companies meet.





VoIPWatch, as one of the first, and now longest running blogs covering our industry, has always been where the community finds unfettered, and unfiltered insight, perspective and opinion. TMCnet is where the tech community discovers what’s new, what’s happening and goes to gather.





That’s why we’ve teamed up and are asking the community, what’s going to be the hot category in telecom in 2019.

Can't Miss at ITEXPO Jan 29-Feb 1st in Florida

January 8, 2019

Thanks to your feedback, we have been building ITEXPO into the most comprehensive business tech event around focusing on communications and IT.



First off, besides the ITEXPO Conference Program, here are some of the collocated events you should be aware of

Asterisk World: This is the business event behind the most popular open-communications solutions in the world. Come learn about the entire open-source/Linux communications ecosystem in a single place.

The Blockchain Event: The one place you need to be to learn about the future of distributed ledger and smart contact technology. Smart contacts could be the hidden gem in this tech as they can allow truly decentralized marketplaces to perform trust-based transactions. In other words - a smart contract could act as an intelligent agent - paying one party from another based upon preset conditions.

MSP Expo: Companies are more frequently turning to MSPs - especially as the war for tech talent heats up.









At IoT Evolution See Cisco, Google, Nokia and What Matters

January 8, 2019

IoT Evolution Expo returns to Fort Lauderdale, Florida, Jan 29-Feb 1st, 2019 with an amazing agenda.

Attendees tell us they love this event because it has all the right players to learn about the present and future of the market.



To get a sense of what it will be like - we encourage you to read our recent interviews with some of the speakers.

Randy Van Buren, Solutions Engineer, Nokia will be a panelist in the “5G General Session - Keeping Connected: From 5G to Zigbee."

Here is an excerpt of the interview:

What will be some key points you plan to hit in your session?
Key points for my session will be implementation of identity of networks, data access paths, endpoint credentials as well as subscription / accounting are now opened up from the legacy cellular world of being defined by carriers toward the IT-perspective of letting an enterprise, application, and manufactured determining the option that suits their definition. The carriers will be required to provide the flexibility of provisioning, mapping, and freeform storage, transport, as well as billing.

What new insights can attendees expect to take home from your session?
Insights to be gained will be the pressure on carriers to move away from traditional SIM cards and their associated infrastructure toward eSIM and other forms of trust sources that are software-based instead of soldered into hardware.

One of our great keynoters is Ricardo Prada, UX Director at Google, where he directs broad, multidisciplinary teams of scientists and designers, adapting future technologies to human needs and capabilities. 











Reviewed: Tech Armor Wireless Car Charger, Air Vent Car Mount

December 17, 2018

The smartphone has become indispensable as a traveling companion. It's almost always better than whatever navigation and audio options which come with a vehicle. Even with Android Auto or Apple CarPlay, there are lots of limitations.

This is why we typically use our phone for everything we can while driving. We like Waze - although occasionally Google Maps is needed for accuracy.

ITEXPO #SuperShow: The One Event Tech Buyers Should Attend Each Year

December 12, 2018

Time is limited and the only constant in tech is change.

In this environment, our challenge at TMC has been to evolve our conference ITEXPO, into a #SuperShow.







We hope you’ll make it Jan 30th-Feb 1st, 2019 in Fort Lauderdale, FL.

Simply stated, we have spent years, making ITEXPO (photos) the one place where purchasing decision-makers need to go to learn everything they need for the new year.

Interview with Serial Entrepreneur and Philanthropist Rehan Allahwala

November 19, 2018



If you have been to a TMC ITEXPO show in South Florida, you have no-doubt seen Rehan Allahwala at the DIDX booth or walking the show floor meeting people and posting selfies on his Facebook page. If you live in the middle-east, your life may have been touched by Rehan's numerous endeavors to make the world a better place.



As a serial entrepreneur and philanthropist in telecom and tech, we decided to interview Rehan to bring his unique and fascinating story to the world.





You are a serial tech entrepreneur from Pakistan – an area not known for tech, how did you do it?

I, personally, don’t think that Pakistan is not really known for tech. Maybe it´s not known by most because Pakistan has not really been marketed as a tech space.


LicensingLive 2018 Live Blog #LLUS2018

November 13, 2018







For reference - check out the last LicensingLive Live Blog we wrote in 2016.

----
It's 9:30 am PST Nov 13th in San Jose and we are about to get started! Check out some tweets we posted last night.


At @LicensingLive in #SanJose, @mktharakan explains the tremendous progress the company has made in #DynamicEntitlements allowing for flexible #SKUs across premise and cloud
#LLUS2018 #SaaS #cloud #DX #IoT #UI #UX #NFV #Licensing #virtualization @Gemalto @marcyclapp pic.twitter.com/rPagBSn63J

— Rich Tehrani @LicensingLive, Nov 12-13 #SanJose (@rtehrani) November 13, 2018

At @LicensingLive in #SanJose, Alan Deter says tomorrow, we will witness many case studies of success from companies transforming their software solutions for the future
#LLUS2018#SaaS#cloud#DX#IoT#UI#UX#NFV#Licensing#virtualization@Gemalto@marcyclapppic.twitter.com/xOHDs8iCOT

— Rich Tehrani @LicensingLive, Nov 12-13 #SanJose (@rtehrani) November 13, 2018





And we are off and running! Jamshed Kahn, VP of Marketing at Gemalto takes the stage!




"We help companies get more value of your software, regardless of the platform where you offer that software."

Jamshed sets the table on everything we will see today. 




Shlomo Weiss SVP Software Monetization at Gemalto takes the stage.

He began with a poll - 1/4 of the companies are selling software only - 10% sell hardware and 75% sell both.



Many companies know they want to get into new markets but the question is - what is the business value a company is offering.























Cloudonix Boosts its CPaaS Solution

November 5, 2018

CPaaS is an exciting space and Cloudonix is one of the growing players in the area, making it easier for developers to go-to-market and provide solutions for customers. As an interesting differentiator, the company espouses their support for smart devices, applications and web pages.

I recently met with Eric Klein at Astricon in Orlando, as a follow-up meeting we had earlier this year to the one at ITEXPO in Fort Lauderdale, Florida.

Some of the latest news from the company is a new ISO 27001 certification which aids in winning business from larger companies. 

In addition, Eric explained, many companies are happy about working with Cloudonix as they allow CPaaS functionality without per-minute, per-line, per-endpoint, per DID or transaction fees.

Customers buy blocks of 100 concurrent calls and add blocks as they grow.


Cloudonix supports almost 22,000 different smartphones and tablets. 












MicroCorp Continues to Grow in SD-WAN, UC, Cloud and MPLS

October 26, 2018

As global enterprises are embracing SD-WAN and the move to the cloud, we decided to reach out for an exclusive interview with Trish Kapos – VP Marketing & Strategic Relationships at Microcorp.

This 32-year-old company is getting into large enterprise deals – the channel's largest SD-WAN deal as far as anyone knows, and even a  Fortune 5 account in their portfolio. The award-winning organization has over 80 providers, from AT&T to Zayo.

As a premier value-added distributor of telecom and cloud solutions, they have simplified the purchase and management of telecommunications services for business customers. Today, the MicroCorp People-Powered Network is a powerful combination of back-office systems, people and support offerings in the industry.

MicroCorp prides itself on being your whole back office or an extension of your current team, allowing customers to focus on growing their business profitably. In addition, their collaborative back office portal, Nautilus helps position them as a trusted, skilled partner for a national network of agents, MSPs and VARs.





Trish explained their growth areas are SD-WAN, UC, cloud and even MPLS is growing.

In terms of differentiation, the company prides itself on providing flawless commissions the first time to minimize or eliminate the need to recover them later.

Trish said, "MicroCorp is making huge investments in the area of automated tools as we continually see that self-service tools are what drive partner engagement."



She continued, "We are focused on the ecosystem and assist our partners in building a network of experts around them, along with programs that protect their customers and commissions as they open their customer doors to these experts."

Finally, MicroCorp’s Cloud Elements division is quickly filling the funnel with cloud opportunities.












Hate Calling Companies? 10 Digit Communications Has the Answer

September 13, 2018

And that answer ironically is, not to answer - by voice anyway... 



If you have kids, are a kid or know kids (I believe that covers all of you ) you realize the amount of time we spend talking on the phone has been reduced as we spend more time texting.

Yet companies are not adapting to this change with the speed they should.

Sure, a business owner of a small company may text with customers, but what happens in an organization which has a call center, or needs one?

Typical contact center solutions may have the ability to handle texting but they certainly aren't designed for texting. CTO of 10 Digit Communications, Thomas Howe explains that legacy contact center solutions were designed in the time of he landline, not the smartphone.



Now of course the world has smartphones.

And even the premium smartphone brand, Apple, has new phones starting at under $500.

On September 17th you can order a wide price range of phones from #Apple

$449 to $1,099#iPhoneXS up to 30 minutes more battery, #iPhoneXSMax more than 90 minutes#AppleEvent #appleEvent2018 pic.twitter.com/0IPHORda0t

— Rich Tehrani (@rtehrani) September 12, 2018
Getting back to Thomas - he is one of the few people who is a telecom disrupter and a doer - he has worked in large and small companies and his new launch feels like it is really onto something.

10 Digit is already working in telcos, major car companies and a school- Bryan & Stratton College, a for profit institution.



As Thomas explained, this organization had a 1/2 percent connect rate with new students but when they used text, this rate went to 33% or a 66 time improvement!

Anyone who has kids could have likely predicted such a result so even though the improvement seems statistically far-fetched, our collective personal experience verifies that it makes sense.

The company was just granted a second patent on this texting PBX which is pretty exciting and a nice validation that Thomas is breaking new ground.

He said they are forklifting other solutions from companies which caused me to ask - what about the existing voice calls? He replied that when callers call in, they present them with the option to text.





























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