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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Anda Networks News

June 22, 2008

You can never have too much performance or too much bandwidth it seems. Regardless of how fast our broadband connections get, we develop applications which need more. SaaS, Telepresence and other forms of video are just a few examples of applications which corporations are adopting which take up more and more bandwidth.

Service providers constantly work to ensure they can supply the bandwidth their customers need and most recently the jump has been from 1 Gbps connections to 10 Gbps. If you are Greg Gum (pictured), a Vice President at Anda Networks, you know about these issues firsthand as your company supplies the equipment which service providers use to power their networks.

Emerson Network Power News

June 21, 2008

Emerson Network Power picked up the Motorola Embedded Computing Group last September and since that time, the company has made great progress in rolling out new products. I recently had a chance to sit down with Brian Carr Strategic Marketing Manager Embedded Computing to learn more about the company's products.

Carr explained that Emerson got interested in the embedded computing market when they purchased Artesyn. Emerson is a very large company -- $22 billion dollars and the Network Power division is $5 billion dollars making it quite a substantial player in the market.

Airplane Tray Ads

June 21, 2008

The Importance of Communications

June 21, 2008

Do we realize the importance of what we do? I have been thinking about this question a great deal lately. I see the amazing technology being developed by the entire industry and I just can't help but wonder - do we realize how important we are to the world economy. I am far from an economist but I know that when productivity improves so does the standard of living.

Leaving Vancouver

June 20, 2008

I feel weird writing this entry as I never told you I was in Vancouver to begin with. After leaving NXTComm, I came to the west coast of Canada because there are a number of companies in the area worth seeing. I have learned a great deal about Vancouver these past days and I had no idea what to expect before arriving.

The first thing that is interesting is that all my meetings were near the center of town where my hotel is located. I have a rental car which I never used.

SMS Advertising

June 18, 2008

Robby Benedyk Senior Manager Global
Product Marketing at Tekelec
For service providers on the cutting edge, you should be exploring placing ads in the text messages your subscribers send to one another. While there is a 160 character limit on SMS messages, most messages are far shorter and the opportunity to place ads in the unused character space can help service providers looking to be ahead of the curve and make more money.

While  is unclear what the best solution is to placing advertising in text messages -- one assumes that providers will make more money from the ads they sell and be able to offer lower cost text messaging plans which translates into more customers using SMS services on their network.

In a way, text messaging is the perfect mobile advertising vehicle because it doesn't rely on web browsers on the phone. In fact, every phone can receive such text ads and the possibilities here are limitless... For example, ads can link to a short code or web address.





Cisco's Managed Services Push

June 17, 2008

It has been an interesting day so far here at NXTComm. The first meeting of the day was with Cisco who plans on becoming a much bigger player in the managed services spaceā€¦ Al Safarikas the Sr. Director, Wireline Segment Service Provider Marketing at the company shared some thoughts on how Cisco is helping service providers worldwide deploy managed services.

One issue that came up is what precisely is the definition of managed services. From Cisco's point of view it is as follows:

Information technology which is remotely managed and provisioned, delivered as a finished product - operated by skilled professionals from a NOC.

Safarikas mentioned where the equipment sits is immaterial and this makes good sense.

Other points worth noting from our conversation are as follows:
  • Predefined SLAs that are negotiated with end users
  • It does not matter where the box sits or who owns them
  • Companies want managed services to support business initiatives

From there we discussed how Cisco helps its partners deliver managed services.

The company has expanded on the popular Cisco Powered program and helps its partners with sales and marketing, providing channel managers and other services to ensure a partner's success. AT&T Telepresence is a great example of this.

I asked what pain Cisco takes away for customers and to this Safarikas replied, "Partner with Cisco and improve your chance for success with managed services - We have the best technology, understanding of the marketplace, best capability of building [our customer's] operating capabilities through Cisco professional services."

This was a pretty memorable meeting and Cisco should be commended for looking to help the industry by defining terms such as managed services.















XM and Sirius to Merge

June 16, 2008

It took a long time but the XM Sirius Satellite merger proposal now has backing from the FCC. The two will have to divest themselves of some stations and agree to keep a lid on prices for a few years in order to get this transaction done. Both firms are winners here and in the short term, consumers win as well since they will have access to greater content as a result of forthcoming radios which work with satellites from both companies.

In the long-term, consumers will be losers as prices will increase more quickly than they would with two satellit competitors.

Hyperconnectivity, Live and in Person

June 11, 2008

You can't escape the reality that interconnectivity between humans will increase at a more rapid pace as time goes on. The myriad ways in which we connect with one another, e-mail, social networks, blogging, IM, SMS, telephone, voicemail and others are mushrooming.

It seems obvious that today's teens will demand social networking in the workplace meaning IT departments will have to support these myriad communications mechanisms while dealing with the repercussions of compliance management. Not allowing social networks into your company may even be a deal-breaker when hiring the best talent in the market. We may see a time where publicly traded companies fearful of social networks will lose workers to smaller companies who are more social-network friendly.

Another challenge is web browsers on phones.



Sipera Looks To The Channel

June 11, 2008

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