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Google Pushes Verizon on 700 MHz Open Access

May 6, 2008

Many of us thought the open access provisions of the 700 MHz auction were taken care of and this was the reason Google got involved in the auction in the first place. It seems now that Verizon is saying that open access means open access to any application on their approved devices.

This as opposed tot he concept of bring whatever device you want to the party and it will work fine.

Google's attorneys are writing letters tot he FCC about the matter and this debate underscores the different points of view held by carriers and and Internet companies.

Matthew Lasar over at ars technica has a great article on the matter.

See Also:

Update: Google concerned about Verizon's open access

Posted in AT&T, Apple, Blackberry, Consumer Electronics, FCC, Google, Technology, Verizon, Video, VoIP, Wireless

Blackberry Outage

May 3, 2008

If you are having trouble getting e-mail on you mobile device it just could be because there was a scheduled Blackberry outage that ran over by approximately six hours.

Engadget has more details and to be honest, I did some searches for others covering this news and couldn't find anything. Either I am just not having a good search day or this is an unusual scoop by engadget. Of course this could also mean engadget has it wrong so feel free to comment on whether your RIM device has been working overnight.

See also: Zenprise on BlackBerry Outage

Posted in AT&T, Blackberry, Consumer Electronics, IP Communications, Technology, Verizon, Wireless

Nortel's Joel Hackney Discusses Earnings

May 2, 2008

Nortel announced earnings today and to get more detail on the news I had a chance to speak with Joel Hackney, President of the Enterprise Solutions Group at Nortel.

Some details worth sharing... The company's net loss widened but revenue was up 11% and gross margins have been increasing for six quarters. Operating margin was just under 5% which is up from the prior year.

Overall, this interview shows that many communications companies continue to do well in a slower economy.

For more details, check out this podcast interview.

You can find more Joel Hackney interviews here.

Posted in AT&T, Apple, Avaya, Blackberry, Broadband, CRM, Call Center, Cisco, Conferencing, Consumer Electronics, E-Commerce, FCC, Google, Green, IMS, IP Communications, IPTV, ITEXPO, JITC, Microsoft, Nortel, Open Source, Patent, Personal, Podcast, Rates Technology, SIP, Science, Security, Speech Technologies, TMCnet, Technology, Unified Communications, Verizon, Video, VoIP, WiMAX, Wireless

Interop Bound and Thanks

April 27, 2008

Another year, another Interop. I am off once again across the country to Vegas where I will likely spend more time standing in line than I will sleeping. How amazing is the fact that you can build a city in the middle of nowhere and after fifty years get people from all over the world to come visit your city and spend their precious time waiting. Waiting to gamble; waiting to eat; waiting for a hotel room; waiting, waiting, waiting.

Thankfully I will have all my gadgets and gizmos and will continue to blog and email away while I wait, wait for everything.

Having said all that, although I do despise the cab line that comes with the Vegas airport I do like the fact that the airport is not too far from the strip and moreover, at least Vegas is closer to Connecticut than California is.

How is that for turning my lemons into lemonade?

Posted in AT&T, Apple, Avaya, Blackberry, Broadband, CRM, Call Center, Cisco, Conferencing, IP Communications, IPTV, Microsoft, Nortel, Open Source, Patent, Security, Skype, Speech Technologies, Technology, Unified Communications, Verizon, Video, VoIP, Vonage, Wireless, Yahoo

PhoneTag, The New Simulscribe

April 25, 2008

Jamie Siminoff beams with enthusiasm as he explains to me in this podcast about his excitement regarding his company's name change from SimulScribe to PhoneTag. According to Siminoff, sales have increased dramatically since the announcement of the new name and moreover, his customers feel more comfortable recommending the service to others as the name is now easy to remember.

Why else is Jamie so happy, what new features does the service now offer and where is his laptop located? Well for answers to these and other pressing questions, be sure to check out the podcast.

Posted in AT&T, Apple, Avaya, Blackberry, Broadband, Call Center, Cisco, Consumer Electronics, IP Communications, Microsoft, Nortel, Podcast, SIP, Security, Skype, Speech Technologies, Technology, Unified Communications, Verizon, VoIP, Vonage, Yahoo

Blackberry Voice Search

April 23, 2008

TellMe just launched a new application which allows people to use their Blackberry for voice search. utilizing the TellMe speech recognition engine and Microsoft Live Search, you can have search results automatically localized if you happen to have a GPS-enabled Blackberry.

This is a pretty big deal as it brings voice and local search together and shows where the search business is headed. It also shines light on what the real reason was for Microsoft to purchase Tellme. Not that any of us are surpised of course.

What might be worth discussion however is the fact that Microsoft would support RIM with an application which makes the Blackberry more attractive.

Posted in AT&T, Apple, Avaya, Blackberry, Broadband, CRM, Call Center, Cisco, Conferencing, Consumer Electronics, E-Commerce, FCC, Google, IP Communications, Microsoft, Nortel, SIP, Security, Speech Technologies, Technology, Unified Communications, Verizon, VoIP, Vonage, Wireless, Yahoo

Mobile Banking Heating Up

April 21, 2008

According to IBM, 21 percent of consumers age 18-34 use their cell phone for mobile banking transactions, compared to about 10 percent of the general population.

Like so many new technologies, it is your kids -- or for some of us our kids' kids who jump at the latest technologies first.

A new iPhone, iPod, social networking, twittering, etc are all things the younger generation embrace while often times their parents scratch their heads at it all.

So why should banking be different? Well -- it seems it isn't and since kids seem to be more connected to their mobile phones than they are to anything else, it only makes sense to use these gadgets to send and receive payments and do all the things some of use use to have to visit a teller to do.

I still remember a time when ATMs were new and I had to go to someone called a teller if I wanted to deposit or withdraw money. Fast forward a few decades and now kids may not even need ATM machines in the very near future.

The challenge of course will be ensuring these mobile devices are secure. Certainly secure SMS services like those supplied by CellTrust can help

Posted in Apple, Consumer Electronics, E-Commerce, Security, Technology, Verizon, Wireless

SMS Saves Lives

April 18, 2008

The only thing better than seeing the world interconnecting with technologies such as SMS, is seeing health care providers taking advantage of the latest gadgets and technology to help curb disease outbreaks and improve prescription compliance.

Case in point is antibiotics which should be taken to completion... There is nothing like a cell phone SMS reminder on a daily basis letting you know you have to take your pills for 10, 9, 8, 7... more days.

One would imagine there is nothing like SMS and e-mail to help ensure we reduce the chance of contagious diseases becoming a pandemic.

TMCnet's Tracey Schelmetic has more on how health care providers are turning to wireless technology to keep us healthier.

Posted in AT&T, Apple, Broadband, CRM, Call Center, Consumer Electronics, FCC, Google, IMS, IP Communications, Microsoft, Nortel, SIP, Security, Skype, Technology, Unified Communications, Verizon, Video, VoIP, Wireless

Ortiva Wireless Enables Mobile Streaming

April 16, 2008

Do you remember the past CEO of Cantata, Mark Zionts? He keynoted a past ITEXPO and was head of the company just before it sold to Dialogic. Since then he joined another company which he helped sell and now he is on to a new company called Ortiva Wireless -- where he is CEO.

Ortiva has found an interesting niche in the mobile video streaming market where they focus on optimizing the video experience for end users without requiring them to download anything onto the phone.

Posted in AT&T, Apple, Broadband, Consumer Electronics, FCC, IP Communications, IPTV, SIP, Technology, Verizon, Video, VoIP, Wireless

Novarra's Better Mobile Browsing Experience

April 16, 2008

A shift has taken place in internet usage and now more than ever it seems people want web access on the go. A single device in fact - the iPhone shows that if we make it easy to surf on the go, people will not only surf, they will pay for the privilege to do so.

Logically, this means service providers need to find ways to get their customers to not only embrace internet on the go but demand it. One of the best ways to do this is to make sure customers can access the net on virtually any device - not just the state of the art gadgets that can cost a month's salary or more in some parts of the world.

A company called Novarra has tackled the difficult task of internet-enabling devices which are not designed to browse the web in a graphically appealing fashion. The way they do this is with a content transformation gateway.

Posted in AT&T, Apple, Broadband, FCC, IP Communications, Technology, Verizon, Video, Wireless

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