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Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Openwave Turns Service Providers into Internet Companies

April 14, 2008

For years, service providers could see their competitors coming head on. For example CLECs and VoIP providers are pretty easy to spot and entrenched telecom providers worldwide have adopted different strategies to battle these new entrants.

But that was the easy part of the game. After all, playing in your home stadium is often easier than playing on the road.

But this "on the road" analogy is perfectly accurate in describing what service providers will be dealing with as they enter new markets and come up against companies like Yahoo, Microsoft and Google.

Recently I had a chance to see a demo of technology from Openwave Systems which helps service providers compete more effectively with the traditional web-based competitors.

I must say that I was beyond impressed with the demo I saw of a product named Openwave Mobile Client Suite, a set of products which help turn service providers into internet companies.

I also had a chance to see some of the company's network-based technology, the Openwave Rich Mail Solution, which does what Microsoft Exchange Server and Outlook clients do for the typical enterprise. The application is based on AJAX which means response times are more like software than web pages.

The look of the UI is impressive and not something you might expect your typical service provider to code themselves.

For example there are contextual menus which pop on a right-click, e-mail preview, drag-and-drop, voicemail/VoIP integration and more.













Ceragon Boosts Wireless Backhaul Throughput

April 14, 2008

As wireless service providers seem to be battling to see who can provide the lowest cost unlimited voice and data plans, a problem is emerging that needs to be dealt with quickly. The issue is simply, how to cost-effectively upgrade network capacity to keep up with all the growth in voice and data capacity.

Invariably much of the challenge carriers face is in wireless backhaul as so many base stations are not located near fiber loops.

Enter Ceragon Networks and the company's newest wireless mobile backhaul solutions, the IP-10 family. In a conversation with the company's CMO Aviv Ronai and Director of Communication, Yoel Knoll the pair explained to me how this new product line offers unparalleled capacity - up to 500 mbps over a single radio carrier using a single RF carrier in fact.

Ronai had this to say about the company's latest solution, "FibeAir IP-10 enables risk-free migration to IP/Ethernet while providing the highest possible capacities at any given radio-link budget. This is achieved without any need to replace infrastructure or change the size or quantity of licensed frequency channels.





Target Service Provider Marketing by Pontis

April 14, 2008

At the recent CTIA show in Las Vegas, much of the talk centered around how service providers need to focus on generating revenue from advertising as companies like Google will be giving away many of the services they hope to charge for.

A good example of such a service is Google Maps which utilizes cellular tower triangulation to approximate GPS. It doesn't stop there of course… With Google Gears for Mobile, Google is in the enviable position of allowing mobile devices to utilize hosted applications whether or not there is a live internet connection.

It isn't news that Google has a head start in delivering services and advertising… Now carriers need to catch up.

But service providers are terrible at getting into new business areas and they have little experience in advertising. You know, that reads a bit harsh. Allow me to rephrase… Let's say instead, that if wireless carriers learned to sell advertising as well as they spend money on their own ads, they will be in great shape.

What is the first step in becoming a better advertising company?







TiVo On the Offensive

April 13, 2008

Unlimited Plans = Unlimited Trouble?

April 11, 2008

Are unlimited voice and data plans causing unlimited headaches for carriers? More than one person told me at CTIA they think Sprint is going to be in real trouble as a result of the unlimited plan they are selling to customers.

Where does the trouble lie? In three places really. First of all, many of the enhanced services which used to generate revenue have now gone away.

Sending out an SMS

April 11, 2008

Podcast: Ken Lamneck - President The Americas, Tech Data

April 10, 2008

Ken Lamneck
President
The Americas
Tech Data









Distribution companies are in a great position to tell us what trends to look for in the market. What is hot? What is not and more. It is for this reason I was very interested in speaking with Ken Lamneck - President The Americas at Tech Data.

In our discussion we had a chance to embrace the concepts of virtualization, unified communications, NAS, how selling services is becoming a great business for VARs and more.

We also had a chance to discuss how VARs that do not provide complete solutions will lose business to others and will subsequently put their product sales in jeopardy.

Lamneck stresses that Tech Data wants to provide the best choices for their customers instead of pushing companies down a certain path.

There is much more but to hear it you have to listen to the podcast.




















Podcast: Dieter Thompson, TAG

April 10, 2008

Dieter Thompson
CEO TAG
I had a chance to have a podcast interview with Dieter Thompson the CEO of TAG, an Alcatel-Lucent company specializing in telecom procurement, contract negotiation and vendor management solutions.

Thompson shares many things in this interview -- one important point is that many local telecom services are going up in price. is the FCC to blame? Is there really enough competition? Dieter goes into these areas and discusses why carriers in some cases won't even bid on contracts.

is WiMAX the answer?





FTTH is Needed Soon

April 8, 2008



I agree with Gary Kim that FTTH is needed, if not today, at least very soon. Unless a service provider is looking to sell out this year or next, they should be considering doing what rural Smithville Telephone did and deploy fiber to the home or FTTH.

This is one of those investments where Wall Street may be out of touch with Main Street as one day we will wake up and customers will want bandwidth which can only be achieved with massive amounts of photons traveling on glass strands.

When this transition will take place is impossible to know for sure.

What we can all be sure of however is that it will happen.

The question is, who will be left standing with thousands of miles of obsolete copper and cable when the music stops?









Communications Developer Call for Papers

April 8, 2008

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