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Plantronics Doing Something Big

March 23, 2008

Plantronics is planning something big. I have discussed this before and they are staying pretty quiet about what they are working on. Moreover whatever they are doing has been in development for over a year and they aren't close enough to a launch to even drop serious hints.

Two things I do know is they want to be big in CEBP space and they are also looking to extend the headset paradigm.

It is tough to know what they have up there sleeves but the only hint I have is that when I asked if they are looking to add a heads up display to the headset, they say they did consider this idea but decided against it.

So I can only conclude they will be getting more deeply into the mobile device market. I suppose there is room for the company in the space occupied by Polycom.





Vermark's Big Telecom Expense Management Ambitions

March 23, 2008

One of the fastest areas of growth in the communications market has got to be telecom expense management as TEM solutions are needed to better manage corporate telecom spend levels. The sheer variety of communications services like PSTN, SIP trunking and wireless account for billions of dollars of cost each year. In many cases, companies are unsure how to make heads and tails of disparate bills from various providers which oftentimes overlap with one another.

I often come across new vendors in the TEM space and the latest one is Veramark Technologies, a company who has its roots in call accounting. According to President and CEO Tony Mazzullo, Veramark is 25 years-old with seven thousand installations and over 200 resellers.

They recently rolled out Communications Management Suite software, version 7.0 which has enhanced user-configurable dashboards, as well as more seamless integration with Microsoft solutions and the ability to deal better with disparate business groups and carriers.

Today, the company's software manages telecom TCO including maintenance and service levels.





700 MHz Auction Concludes

March 21, 2008

The FCC 700 MHz auction concluded recently and the major winners were Verizon and AT&T. While this may seem like bad news to those who would have preferred more competition as a result of this auction, FCC Chairman Martin explains that a number of smaller competitive companies did indeed win a large chunk of spectrum.

For example, 99 bidders who were not AT&T or Verizon won 754 licenses representing 69 percent of the 1,090 licenses sold. For example, Frontier Wireless, won 168 licenses in the E block to establish a near nationwide footprint for its services.

In a press release, FCC Chairman Kevin Martin had this to say:

Even in a difficult economic climate, revenues raised in this auction exceeded congressional estimates of $10.182 billion by approximately 187 percent – nearly twice the amount Congress had anticipated would be raised to support public safety initiatives, the digital television transition and $7 billion in budget deficit reduction.


I suppose from the FCC's perspective this is great news and moreover it is a nice shot in the arm for the US government at a time when we could use the revenue.

The problem here is that this money and much more will now be extracted by the winning companies who the last time I checked were not non-profit organizations.

In other words, the government has just ensured the price of broadband will be substantially more than it could have been.

If you want to understand the power of free wireless spectrum, just think about life before WiFi. Think about how much it has improved and how much more productive the world economy is as a result of WiFi using unlicensed spectrum which was blessed by the FCC.

How many WiFi devices have been sold in the US these past years? Tens of millions?














Carriers Need Advertising

March 20, 2008

I have been saying for over a decade that carriers need to explore ways to deliver enhanced services.

To be fair, some companies are doing this. AT&T has done an amazing job partnering with Apple (the way I hear it, Verizon declined to work with Apple which is why AT&T had the option) and then they have further offered Pandora radio as a $10/month service.

I got to thinking about these services as I was reading an eComm 2008 wrap up from Jon Arnold where he discusses the future of service providers.

One of the points made by Jon is that advertising revenue pales in comparison to current subscriber revenues and as such carriers need to focus on innovating.

While I agree with this notion, I do believe carriers must consider advertising as a major revenue source. Moreover, advertising revenue models of the old days pale in comparison to what is possible with the web, interactive television and location based services.

I have written before about the potential for mobile providers to supply customers with intimately targeted ads based on location and I am still awaiting the fantastic services of the future.

Perhaps the biggest problem service providers face is cultural.











Dan Miller New TMCnet Columnist

March 19, 2008

As I mentioned a while back, TMC is experiencing record growth and I promised we would maintain our high levels of quality as we grow. TMCnet currently has just under 50 worldwide columnists and most of them write daily or even more often.

TMC continues to look for the absolute brightest thought leaders to keep you up to date and help you make informed purchasing decisions in the communications and technology space.

To that end, TMC's latest columnist is Dan Miller, an analyst at Opus Research who will write a column titled "Communications in Context."

Miller has over 25 years experience in marketing, business development and corporate strategy for telecom service providers, computer manufacturers and application software developers. He founded the highly respected analyst firm, Opus Research in 1985 and helped define the conversational access technologies marketplace by authoring scores of reports, advisories and newsletters addressing business opportunities that reside where automated speech leverages web services, mobility and enterprise software infrastructure.

More recently he oversaw the launch of research practices covering voice biometrics and local mobile search.

I am thrilled to have such a high quality writer as part of the TMCnet editorial mix and thanks again to all of our readers and sponsors who have made TMCnet so popular over these past years.

Dan's first article is titled Beyond UC: Contextual Communications and you are welcome to bookmark his columnist page so you don't miss any of the important things he has to say.











HTC Shift Vista UMPC does EV-DO

March 19, 2008



What is amazing to me is just how small full featured devices are getting. The HTC Shift ultra mobile PC or UMPC packs the Microsoft Vista OS, WiFi and now EVDO. Sure it has a weak processor, battery and WiFi but what do you expect for a full featured laptop that fits in your pocket?

[Gizmodo]

Update:

I came across a great review from Laptop Magazine of the HTC Shift X9000 which does a good job of explaining why it barely justifies its $1,499 price tag. Can you believe this little device has the ability to switch from 800x480 and 1024x600 pixel resolution modes in a seven-inch screen?

This is an example of just how powerful these pocket-sized plus devices are these days.









Spectrum Auction Concludes

March 19, 2008

Where is the TMC Team?

March 17, 2008

Avaya's Huge Unified Communications Push

March 16, 2008

Avaya has certainly made unified communications history today with a suite of announcements that will certainly rattle the competitive landscape. UC will never be the same in my opinion.

The New Jersey-based company's biggest news had to do with affordable unified communications… For a paltry $99/user you can get full-featured UC for your workers. This is in my opinion beyond inexpensive for UC solutions from such a premium name in the business.

And we aren't talking about bare bones solutions here… You get a thick or thin client, integration with Microsoft and IBM and best of all you get access to about 700 or so Avaya communications features via your UC client. The thin client support means your new MacBook Air will be allowed to join the Avaya low-cost UC party.



Hot News: Ixia, VPI, Wyde Voice, Google, Spirent, Sangoma, LifeSize, Aculab and more

March 16, 2008

I try not to play favorites with the news and instead of giving you my picks of the week, I defer to TMC editors who picked the following stories as some of the week's best. This week, we have a truly diverse group of stories that range from the economy to open source and even SIP trunking.

Hopefully you will find them interesting as well and if you don't - please don't get mad  at me as I am just the messenger.

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  • Ixia Intros Quality of Experience and Service Validation Platform for Triple Play
  • The Right Tools for Making Bandwidth Management Work for You
  • VPI's Activ! Voice Recording Solution Rated Avaya Compliant
  • Ethernet Extenders: Key Benefits and What to Look For
  • WYDE Voice Launches Wideband Audio Conferencing Appliances
  • BT Partners with RingCentral to Launch Small Business Hosted Phone Service
  • Converging Networks, Converging Channels
  • Hosted PBX: The Next Step in Voice Communications
  • Google Completes Acquisition of DoubleClick
  • Atlas Telecom Leading the IP PBX Charge
  • Broadvox Achieves Interoperability Certification with AdvanceIP
  • LifeSize Software Version 3.5
  • VoIP Usage Pattern Differs from Legacy Telephony
  • Analyst: CEOs Should Remain Steadfast in the Face of Economic Downturn
  • Spirent Picks Telchemy's VQmon for IPTV Analysis
  • VanillaSoft Adds New Features to its Web-based Lead Management System.
  • When Will Telcos Deploy VoIP?
  • Getting the Most Out of Mobile Device Management
  • Sangoma Expands its Presence in Europe and the Middle East through New Partnership with The IP Company
  • Phone System Choices: The Importance of End-User Feedback
  • A Primer on SIP and VoIP CODECs
  • Two BlueNote Networks SOA Products Win 2007 Unified Communications Product of the Year Award
  • Telecom Expense Management Solutions Provider Tangoe Wins UC Product of the Year Award
  • Esnatech Intros Telephony Office-LinX 7.1 with Disaster Recovery Enhancements
  • MOBIVOX's New Say It and Save It Feature
  • Massey University Picks Network Equipment Technologies' VX Series Intelligent Media Gateway
  • Brasil Telecom GlobeNet Hires Nokia Siemens Networks to Expand in North America
  • AOTMP's 2008 Wireless Mobility Market Landscape Now Available
  • Webcasting Helps Companies Save Money, Be Green
  • What the ApplianX Gateway from Aculab Has to Do With Pizza

 







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