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Interviews With Taqua, Neustar, Genband, Mera, Dash, Covad, Actelis, Stratus Telecom, TW Telecom, Sprint, Profitec and More

March 12, 2009

The TMC Newsroom has been bustling with activity and lately we have had a chance to interview a number of the leaders in the communications space. Check out the TMC Video News Room home page for the latest and some of the recent interviews are below.

One thought - many of you in the communications space should ensure your CFOs listen to how well some companies in our space are doing in the interviews below. Why?

Google Voice Arrives

March 12, 2009

It took a full 20 months since the Grand Central acquisition but perhaps the wait has been worth it. Google just rolled out Google Voice, a service which expands on the one number for life idea.

I spent a few minutes trying to logon to Google Voice and finally realized the company will let me know when my Grand Central account has been upgraded. If you don't have a Grand Central account you need to wait for the company to allow you to become a free Google Voice subscriber but you can add your email address to a list now to expedite the process.

Cablevision Optimum WiFi a True Differentiator

March 11, 2009

One of the smartest and underreported moves in the communications space is Cablevision's decision to roll out its Optimum WiFi service for free in metropolitan areas of New York, New Jersey and Connecticut. I should mention it is free if you are a current Cablevision customer. The service has come in handy for me in many instances and ensures customer loyalty. Researchers believe this subsidized offering is the reason Cablevision has had more than 70 percent sequential growth in net subscriber additions in the fourth quarter of 2008...

In-Flight WiFi: Know Before You Go

March 11, 2009

Plantronics Redefines Unified Communications Endpoints

March 10, 2009

Company looks to differentiate itself from other headset vendors through software and innovation

Historically the headset was not an area of the communications space where people expected tremendous amounts of new technology. Certainly wireless standards like DECT and Bluetooth have brought headsets into the tech space but for Plantronics these were a stepping stone for tighter integration into the world of unified communications.

After 40 years of making industry-leading headsets, the company has now upped the ante by announcing a suite of new products which are designed to add intelligence, flexibility and ease-of-use to communications endpoints.

From Bad GM News to Good Tektronix News

March 5, 2009

I woke this morning to hear GM may face bankruptcy, even though the taxpayers have loaned the company tens of billions of dollars. Later in the day I traveled to Genband where they tell me business is good. I then went to Nortel who is going through a difficult restructuring. I met with the carrier division and the good news is the company is closing deals - post Chapter 11 restructuring announcement.

BlackBerry App World - It's Alive

March 4, 2009

TMC Communications Offers Comprehensive Services for Agents and Customers

March 4, 2009

The telecom agent market is alive and well as evidenced by a number of meetings I have had recently with execs at communications providers who use agents to help them sell service. As you can imagine the challenge for smaller telecom providers is to come up with ways to differentiate themselves from one another as minutes become increasingly commoditized. To stand out, some providers choose price, others focus on service and commissions while others bundle more services to offer a compelling and unique value proposition.

One company doing all three is TMC Communications.

SimpleSignal Adds Voice to the Cloud

March 1, 2009

"If it doesn't support FMC it isn't truly unified communications," says David Gilbert whose business card reads "The Big Cheese" at Broadsoft-powered hosted communications company SimpleSignal. Gilbert skipped handing me the lengthy press kits which are customary in our profession and instead gave me a single napkin (back of the napkin -- get it?) which elucidates the unique attributes of the company's solution.

David Gilbert, The Big Cheese at SimpleSignal

 

What pain does SimpleSignal take away for customers? According to Gilbert, "The management of a PBX - the value of a hosted PBX - the ability to unify communications.

Thomas Howe Takes CEO Role at Jaduka

February 28, 2009

At TMC's ITEXPO earlier this month I had a chance to briefly chat with voice 2.0/mashup guru Thomas Howe. At the show he told me there was big news coming and he was soon going to become CEO of a major service provider in Texas. Of course I wanted to know more and Thomas didn't disappoint. Here is a detailed interview - his first since taking the CEO spot at Jaduka. There is also an audio file which is different than what you will read below - so if you want to know more or like to listen to interviews while you walk the dog, etc - check it out.

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