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Rich Tehrani
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Quad: The Death of E-mail and Cisco's Social Enterprise Ambitions

June 20, 2011

Quad moves to the cloud, has native Cius tablet support and offers better interoperability

Last week I took a train into the city from TMC’s Connecticut HQ to spend time with the Cisco Quad collaboration team – using Cisco telepresence technology and it was a fascinating look into the company’s foray into a post-email, collaborative enterprise world. First things first, I wrote about Quad and spoke with Murali Sitaram VP/GM of Cisco's Enterprise Platforms unit last September and since then Quad has not been talked about much in the media and has limited buzz in the market. Moreover, Cisco is repositioning itself – lightening up on consumer products meaning much of the company’s messaging has been in other areas of the market including launching consumer telepresence product UMI – something which should never should have gotten the green light.

Ericsson Telcordia Acquisition Analysis

June 14, 2011

7% of Doctors Using Video Conferencing

May 27, 2011

On TMC's Video Conferencing community Erik Linask reported on the fact that 7% of doctors are using video in their practice and this got me thinking about how the IP communications market flattened the world allowing jobs which were once required to be in the US to be outsourced to India and elsewhere.

For those of you who have followed my writings for years you know my company TMC has been at the forefront of educating the world on IP communications - and one of the unintended consequences of this technology was the outflow of jobs from the US to other parts of the world.

Thomas Friedman details how optical fibers have flattened the world and moreover - that Americans are not ready for the ensuing competition



But when you consider that US companies have used technology to lower their costs and the US healtcare system is not only one of the most expensive in the world, its costs are growing out of control - you realize we need to solve the problem.

Sure there is Obamacare - but the basic premise of this new entitlement is a broke country is going to spend another trillion dollars to insure even more people. The idea of insuring 30M more people and saving money as its proponents tout doesn't pass any logic test that humans innately posses.

So this leads us to the fact that in order for the US healthcare system to lower costs it too will have to outsource its services and we can expect nurses and doctors to eventually be treating us from other countries. This isn't a tremendous leap as it is already being done but without question inter-country video conferencing will eventually be used far more frequently to treat patients.

I have a good friend who recently flew to Costa Rica for an operation  because his dental surgery estimate in the US was $50k. In Costa Rica the cost was around $14k and when he had a problem a few months later the doctor flew him down again for free and fixed the issue.













Skype For Asterisk to Shut Down

May 25, 2011

One of the more exciting announcements in the open communications space was when Digium inked a deal with Skype to allow the most popular open source communications server to work natively with the most popular Internet telephony software.

But yesterday Digium put out a note telling users that Skype for Asterisk will no longer be available after July 26th, 2011. Current users should be able to use it for a period of two years after that date.

The question worth asking is whether this announcement marks the end of Skype support for non-Microsoft platforms. As Erik Lagerway asks - will Skype Connect for various PBX vendors be next?

In the past I've have heard there were scaling issues with Skype for Asterisk so this move could be a result pruning products which didn't meet certain standards or requirements.

Obviously we will know more as time goes on but this move likely won't be welcomed by the legions of open-source fanboys out there. And Microsoft needs to be careful to not alienate the influencers in the market if it doesn't want to intentionally reduce the value of an acquisition which many say cost too much.

Update May 26, 2011

Skype sent me their official comment regarding Skype for Asterisk from Jennifer Caukin, spokeswoman for Skype.













Avaya SMB Event Features Cake Boss

May 17, 2011

Avaya Press and Analyst SMB Live Blog.



At an Avaya Event here in New York City, the company is set to detail its plans to migrate Nortel users to Avaya's IP Office 7.0. According to Isabelle Guis (pictured) General Manager of of the SME Communications Business Unit, the company now has 30 million users - 14M of those came from Nortel and there are 7 million total IP Office users - with 200k systems being sold last quarter.


Here are some shots of the event so far.




10:00 am EST Kick Off

Announcer addresses audience from TV via video Small business make is vital to Avaya.

Dr. Alan Baratz
takes the stage. He transitions to a video of happy customers "Thinking Big."



IP Office was designed for small to medium businesses and can scale to 1,000 users. 60% YoY growth - almost 150% QoQ growth in sub-20 end of market.


















Interop 2011 Day One Wrap Up

May 11, 2011

Day one of Interop has been great so far – I had video and written interviews with a number of companies such as Juniper Networks, Siemens, Brocade, ShoreTel, Navisite, Broadcom and Cisco. The videos will be posted soon – I will alert you when they are up or just go to our video page and click on the forthcoming Interop 2011 tab.

One point which came up repeatedly in my meetings is the micromanaging of budgets by CEOs – not just in small companies but some really big ones. It seems CXOs are scrutinizing new spending like at no time I have ever seen.

How to Watch The Royal Wedding

April 28, 2011

China Patent Wars: Huawei Sues ZTE

April 28, 2011



Huawei today filed lawsuits in Germany, France, and Hungary against ZTE a fellow Chinese manufacturer of telecom equipment - with strength in 4G/LTE technology among others. The interesting point here is the company is being sued for patent and trademark infringement and what this shows us is a greater concern for patents and trademarks in China. At least from Huawei.

According to the company, they paid US $222 million themselves in patent licensing fees to obtain the legal right to use patents and technologies of other companies in the industry. In fact TMCnet reported two weeks ago that Huawei and Motorola Solutions settled patent disputes.

This is great news as Huawei had a reputation years back for copying technology from companies like Cisco and after losing a  court case they seem to have become more serious about patents and trademarks.

Last month I pointed out how a sales boom for tech and media is being unleashed by China as a result of it announcing 3,001 people have been arrested for rampant product piracy and seized fake or counterfeit medicines, liquor, mobile phones and other goods.

This is all great news for western companies who have invented technology which China wants to and will continue to use.









Super WiFi Hotspot Gives 3 Mile Range

April 19, 2011

One of the absolutely most disruptive technologies I have seen is Super WiFi and although, until now, the technology has been more theory than practice, there is a grandmother in Texas named Leticia Aguirre who has lit up a hotspot in her house with a range of three square miles – an absolutely staggering distance. Utilizing dynamic spectrum access the network shifts automatically between WiFi and a dormant digital UHF TV channel to provide the ideal coverage characteristics.

Organizations involved in this trial are Rice University, Houston nonprofit Technology for All (TFA) and the NSF who provided a grant to incorporate super WiFi into the network.

Coincidentally, this September will see the second occurrence of the world’s only Super WiFi Summit which will be cohosted by TMC where I am CEO and Crossfire Media where Carl Ford is a founding partner.

Important HD Voice Research Report Available

April 7, 2011

You probably know I have been a huge proponent of HD voice as to me it’s an inevitable outcome of transitioning away from the PSTN to IP-based networks which allow us to upgrade CODECs without having to downshift our conversations to technology which was invented many decades ago. When I was a kid, television was an 11 inch black-and-white screen which seemed to always have Walter Cronkite on it and changing the channels was a manual and rotary process.

Yet, the incredible tech advancements we have seen in the television space haven’t yet fully materialized in the world of telephony. Sure, I can have high-quality conversations if a call stays on IP networks and there is no need for transcoding or jumping onto the public switched telephone network.

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