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Behold: Satellite Radio 2.0

August 30, 2010

In my opinion services like Satellite radio and personalized services like Pandora and Slacker are what I would consider Radio 2.0 so I read with interest a piece on Seeking Alpha which discusses Satellite Radio 2.0 which will blend the best of a service like Pandora with satellite technology. Patent #20090320075 filed by XM has a number of really consumer-friendly nuggets in it. Specifically it specifies what I have long considered a dream device - it will listen to multiple streams of satellite, HD and other radio and record content into playlists which it believes will be of interest to me based upon my likes and dislikes.

Basically, a merger of Pandora and TiVo on steroids - tapping into the vast archive of content on satellite, WiFi and elsewhere which could include news and sports.

Posted in AT&T, Apple, Blackberry, Broadband, Consumer Electronics, E-Commerce, FCC, Financial, Gadget, HD Voice, IP Communications, Technology, Verizon, Video, Wireless

Technology and TMC Happenings August 26, 2010

August 26, 2010

SkyFire Comes to iPhone

I was a huge fan of SkyFire on Windows Mobile as it approximated the iPhone Safari browser on a Windows Mobile device while also supporting Flash. Now it seems this browser is coming to the iPhone and I wonder if Apple will force the company to disable the Flash support to ensure it abides by the company's rules of not allowing other "programming languages" to run on it.

TMC Communities Continue Growth

Posted in 4G, 4GWE, AT&T, Apple, Avaya, Blackberry, Broadband, CRM, Call Center, Cisco, Communications Developer, Conference, Consumer Electronics, E-Commerce, FCC, Facebook, Fax, Gadget, Google, Green, HD Voice, IP Communications, ITEXPO, M2M, Microsoft, Nortel, Open Source, Optical, Patent, SIP, SaaS, Skype, Smart Grid, Social Networking, Speech Technologies, Technology, Twitter, Unified Communications, Verizon, Video, VoIP, Vonage, WiMAX, Wireless, Yahoo

Google Gmail VoIP, Cloud Computing and Other News August, 25 2010

August 25, 2010

It's been a busy day in the world of tech news as Google who already has a telecom service in Google Voice has expanded it into Gmail with a two-pronged goal of making it easier to call via Google's network and making the Skype IPO less lucrative. In addition, cloud computing has heated up with Nimbula receiving $15 million dollars so the ex-Amazon founders can purse providing private cloud services.

On the TMC front, we officially released TechZone360, our new site dedicated to all things tech and sporting a new and cool interface we hope you love. My readers got an unauthorized sneak peak last week (thanks for not squealing on me) and you can see it has evolved quite a bit these past days.

Posted in 4G, 4GWE, AT&T, Apple, Avaya, Blackberry, Broadband, Call Center, Cisco, Communications Developer, Conference, Consumer Electronics, FCC, Fax, Financial, Gadget, Google, HD Voice, IMS, IP Communications, IPTV, ITEXPO, M2M, Merger/Acquisition, Microsoft, Nortel, Open Source, Optical, SIP, Skype, Smart Grid, Social Networking, Speech Technologies, TMC Team, Technology, Twitter, Video, VoIP, WiMAX, Wireless

Agent Market Dies, Gets Reborn at ITEXPO

August 25, 2010

In the mid-nineties as the CTI market stormed onto the scene a slew of new unified messaging companies came onto the scene looking to sell systems which integrated voicemail into corporate email repositories and later IP-based phone systems. The biggest challenge of the day was the traditional interconnect or telephone system reseller didn't understand data and the data guys didn't get voice.

A new breed of reseller was born and the data and voice VARs who couldn't adapt were at a huge disadvantage which forced many of them to close up shop.

The agent market too is evolving as core products are being sold today through call centers and the Internet and if you are still doing business the way you did a decade ago, you are in deep trouble.

Posted in 4G, AT&T, Apple, Avaya, Blackberry, Broadband, Call Center, Cisco, Communications Developer, E-Commerce, Facebook, Gadget, Google, HD Voice, IP Communications, IPTV, Microsoft, Open Source, SIP, SaaS, Skype, Smart Grid, Social Networking, Speech Technologies, TMC Team, Technology, Twitter, Unified Communications, Verizon, Video, VoIP, Wireless

ITEXPO West 2010 Update August 24, 2010

August 24, 2010

I have lots of exciting news to report about ITEXPO West 2010 Oct 4-6 in Los Angeles - there will be a total of 12 collocated events at the show. Some of these include, 4GWE, Smart Grid, M2M, CVx, SPEC, Cloud Communications, MSPWorld, SIP Tutorial, VI Peering, App-Time and Lightwave ONE. There is also a Social CRM Expo, MSP World and much more.

I am trying to keep my readers up to date on what is happening in what is probably the most exciting tech week of the year.

Posted in 4G, AT&T, Apple, Blackberry, Broadband, Call Center, Cisco, Communications Developer, Conference, Conferencing, HD Voice, IP Communications, ITEXPO, Microsoft, Open Source, SIP, Skype, Speech Technologies, Technology, Unified Communications, Video, VoIP, Wireless

Of Course Apple Will Take the 30%

August 24, 2010

Apple has two choices going forward - focus on platforms such as the iMac which are open and allow customers to run things like Flash games or close it all up and force users to use the App Store and pick up 30% on each sale and in-app purchase. Sure the company has to host massive data centers to deal with all the app downloading and upgrades but any sane person would do whatever it takes to move the entire company to iOS as fast as possible and start raking in massive amounts of dough.

What was that sound you just heard? Oh, about a dozen Adobe execs jumping off the rooftop of their San Jose HQ.

Posted in 4G, AT&T, Apple, Communications Developer, Consumer Electronics, Financial, Gadget, Google, Open Source, Smart Ecosystem, Technology, Verizon, Video, VoIP

Supporting Customers on Facebook

August 24, 2010

I was in Manhattan this past weekend and was blown away by the number of ads I saw on billboards and on top of taxi cabs which didn't promote a company's Web site but instead their Facebook page. It got me thinking about social CRM and whether companies are leveraging social media beyond the URL. Interestingly I came across this TMC webinar which takes place today and focuses on the issue of providing customer service from Facebook pages. Check it out below - it takes place at 2:00 PM EST.

Posted in Call Center, Facebook, IP Communications, SIP, Social Networking, Technology, Unified Communications, Video, VoIP

Hot Communications Trends August 20, 2010

August 20, 2010

I recently received a TMCnet What's Hot in VoIP newsletter which had a number of stories worth sharing. First off is Comcast who is losing VoIP share to competitors but is still moving forward with plans for WiFi roaming and philanthropy. I have noticed Time Warner WiFi hotspots popping up all around TMC HQ in Norwalk, CT but have yet been able to connect to the service. If I do, I will keep you posted on my impressions.

Posted in 4G, AT&T, Apple, Avaya, Blackberry, Broadband, Call Center, Communications Developer, Consumer Electronics, E-Commerce, Financial, Gadget, Google, IP Communications, Open Source, SIP, Skype, Social Networking, Technology, Unified Communications, Verizon, Video, VoIP

We Don't Need no Stinking Broadband Stimulus Dollars

August 16, 2010

Just when you thought the broadband stimulus funds had been allocated and it was time to move on to other things word comes from TMC's Paula Bernier that many companies are rejecting the funds because the administration wants to ensure the investors do not directly benefit from the incoming funds. As Paula explains:

That's the word from Kevin Morgan of ADTRAN, a network equipment supplier that has played a leading role in helping educate service providers and others about the broadband stimulus program.

"I do know some customers that were initially awarded money have decided that they're not going to take it, for a variety of reasons," says Morgan.

Posted in AT&T, Broadband, Communications Developer, Consumer Electronics, Financial, Google, IP Communications, Optical, Political, Technology, Unified Communications, Verizon, Video, Wireless

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