I had a chance to meet with Voiceglo and learned some interesting things. I wrote about their new product called Net PBX a while back and it turns out that product was delayed a bit. They promise to have it out by the end of November. I have received a number of calls and e-mails about this product as well as people seem to be very intereted in it.
It is basically a WiFi PBX that you lease as a service. Although my article quoted pricing which I thought was low at the time, the price is now undecided. The good news is that I am told that the service will have some great new features that werent covered in the original interview I had with the company in June.
A reminder, you will be able to have 256 users on the system. They are currently still testing it and use it with 45 extensions on a floor in their office. They interoperate with SNOM phones and others will follow soon including a WiFi device they will announce in the near future.
Their Voiceglo Glophone client has had a number of upgrades lately and DTMF (touch) tones now work with IVR systems allowing you to dial extensions. In addition to a telephone number with an extension, you will be able to soon pay a bit more for your own phone number. The advantage over peer to peer solutions the company tells me is that they are able to give you a phone number so you may receive calls as well.
I am doing my best to keep you updated with what is happening here. It is a literal zoo. Our first day of conference attendance far exceeded our expectations and I cant wait for the exhibits to open as well as the keynote from Niklas Zennstrom, CEO and founder of Skype, Wednesday at 7:30 AM. Yes it is early but what is more energizing than hearing the words of perhaps the most important figurehead in the P2P software movement. And yes, this is his first US appearance. I am not aware of any other event he is participating in at the moment. See you there!
Voiceglo News and Skype Breakfast Keynote on Wednesday
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October 4, 2004 7:10 PM
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Just to let you know more about gloPhone. I activated the premium plan the other day. It hasn't worked yet. I have sent emails to ask for help and information, but I haven't got any response from glophone. I also called it and a machine answered that it's not working time. But it is glophone working hour based on information on its website. Its customer service is really terrible. So I sent it a cancellation email, but again, I haven't got any response back. Hopefully I get all my money back. If anyone want to try applying for its service, please DON'T try it. I'm really upset from not be able to contact any human working there.
Ning - I have been using the glophone product for nearly 6 months without any problems - ever. When I make calls my friends and family can't believe that I am making a call over the internet because of the clarity of the call. You can reach voiceglo on the phone at (954) 769-5900. I have spoken to them several times and they have always been very helpful. You must have installed the software incorrectly. I strongly support this product and its low cost alternative to a land line. Sorry you had a bad experience. But do not bash this product because you are having problems. There are millions of happy users out here! Go Glophone!