Tom goes off on Vonage’s customer service since they were putting out all the stops to prevent him from cancelling his Vonage service. Check it out.
Tom goes off on Vonage’s customer service since they were putting out all the stops to prevent him from cancelling his Vonage service. Check it out.
nancy bennett
August 1, 2007 at 5:57 pmTO VONAGE I”v called u all to CANCELL MY ACCOUNT . I DONT KNOW HOLL MANY TIMES I SENT U EMAILS TO CANCELL MY ACCONT AT MY BANK IM TELLING YOU and HOW MANT more IF YOU take anymore money out of my bank IM GETING ME A LOWER I WONT EVER DOLLAR FROM THE DAY I CALLED AND ORDER VONAGE YOU ALL KNEW THAT I COULD NOT USE VONAGE BECOUSES I CANT GET DSL WEAR I LIVE AND I CALLED AND TOOD SO MANY PEOPLE THIS SO IF I DO NOT GET ALL MY MONEY BACK BEFOR NEXT MONTH MY LOWER IS GETING A COPY OF THIS LETTER AND ILL SEE VONAGR IN COUNT AND SEND ME A ADDRESS SO I CAN SEAN YOUR VONAGE BOX BACK TO YOU SEND ME A EMAIL @[email protected] let me hear from u soon thank u verry much nancy bennett
Heather
February 3, 2009 at 5:25 pmI tried to cancle my vonage account ans for 3 months they stilled charged me. Then when I contacted them the customer service rep got smart with me. Plus charged me $95.00 for disconnection fee. Vonage is a ripoff.
Juan
April 8, 2009 at 1:08 pmEl sabado 04 de Abril solicite los servicos de Vonage para mi domicilio , el lunes cancele la orden , porque AT/T ,me ofrecio un muy buen descuento por mi linea telefonica y internet , cuando llame ese dia a Vonage para solicitar la cancelacion y la devolucion de mi dinero me dijeron que en un par de horas lo tendria de regreso en mi cuenta , estamos miercoles y todavia nada quisiera saber si son asi de serios esta compañia.
C Herberholz
January 14, 2010 at 1:29 pmI canceled Vonage After 2 weeks and the agent did not tell me that they were going to change my account 39.95 and i called to inquire about it and was told she i told them they are not authorized to take money out of my account i said they cannot do that and i was told when i send the box back they will give me the money back i kind of think i will not see it again …..
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